Lyt når som helst, hvor som helst

Nyd den ubegrænsede adgang til tusindvis af spændende e- og lydbøger - helt gratis

  • Lyt og læs så meget du har lyst til
  • Opdag et kæmpe bibliotek fyldt med fortællinger
  • Eksklusive titler + Mofibo Originals
  • Opsig når som helst
Start tilbuddet
DK - Details page - Device banner - 894x1036
Cover for 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct and Discipline Challenges: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct and Discipline Challenges: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

6 Bedømmelse

4.3

Varighed
12T 45M
Sprog
Engelsk
Format
Kategori

Økonomi & Business

101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues.

Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics supervisors must sometimes discuss with their employees.

Top human resources author Paul Falcone offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees that help sidestep potential awkwardness and meet issues head-on.

This practical, solution-oriented book walks you through some of the most common and most serious employee problems you are likely to encounter.

In 101 Tough Conversations to Have with Employees, Falcone covers topics including:

• substandard performance reviews, • progressive disciplinary warnings and termination meetings, • FMLA abuse and ADA accomodations, • wage and hour challenges, • team turnarounds, • compensation conflicts, and more.

This handy guide helps you treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques you can use to protect yourself and your organizations—and get the very best from your people.

© 2020 HarperCollins Leadership (Lydbog): 9781400222889

Udgivelsesdato

Lydbog: 11. februar 2020

Andre kan også lide...

  1. Negotiating at Work: Turn Small Wins into Big Gains
    Negotiating at Work: Turn Small Wins into Big Gains Deborah M. Kolb
  2. It's Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager Your Employees Need
    It's Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager Your Employees Need Bruce Tulgan
  3. Negotiating the Sweet Spot: The Art of Leaving Nothing on the Table
    Negotiating the Sweet Spot: The Art of Leaving Nothing on the Table Leigh Thompson
  4. Stop Guessing: The 9 Behaviors of Great Problem Solvers
    Stop Guessing: The 9 Behaviors of Great Problem Solvers Nat Greene
  5. The Five-Week Leadership Challenge: 35 Action Steps to Become the Leader You Were Meant to Be
    The Five-Week Leadership Challenge: 35 Action Steps to Become the Leader You Were Meant to Be Patrick R. Leddin
  6. Process!: How Discipline and Consistency Will Set You and Your Business Free
    Process!: How Discipline and Consistency Will Set You and Your Business Free Lisa González
  7. The Long-Distance Teammate: Stay Engaged and Connected While Working Anywhere
    The Long-Distance Teammate: Stay Engaged and Connected While Working Anywhere Kevin Eikenberry
  8. The Extraordinary Power of Leader Humility: Thriving Organizations — Great Results: Thriving Organizations – Great Results
    The Extraordinary Power of Leader Humility: Thriving Organizations — Great Results: Thriving Organizations – Great Results Marilyn Gist
  9. The Language of Leadership: How to Engage and Inspire Your Team
    The Language of Leadership: How to Engage and Inspire Your Team Joel Schwartzberg
  10. Becoming a Manager: How New Managers Master the Challenges of Leadership
    Becoming a Manager: How New Managers Master the Challenges of Leadership Linda A. Hill
  11. Being the Boss: The 3 Imperatives for Becoming a Great Leader
    Being the Boss: The 3 Imperatives for Becoming a Great Leader Linda A. Hill
  12. The Eight Paradoxes of Great Leadership: Embracing the Conflicting Demands of Today's Workplace
    The Eight Paradoxes of Great Leadership: Embracing the Conflicting Demands of Today's Workplace Tim Elmore
  13. Prove It: Exactly How Modern Marketers Earn Trust
    Prove It: Exactly How Modern Marketers Earn Trust Phil M Jones
  14. Transforming Project Management: An Essential Paradigm for Turning Your Strategic Planning into Action
    Transforming Project Management: An Essential Paradigm for Turning Your Strategic Planning into Action Duane Petersen
  15. Don't Take Yes for an Answer: Using Authority, Warmth, and Energy to Get Exceptional Results
    Don't Take Yes for an Answer: Using Authority, Warmth, and Energy to Get Exceptional Results Steve Herz
  16. The Ultimate Book of Influence: 10 Tools of Persuasion to Connect, Communicate, and Win in Business
    The Ultimate Book of Influence: 10 Tools of Persuasion to Connect, Communicate, and Win in Business Chris Helder
  17. Get to the Point!: Sharpen Your Message and Make Your Words Matter
    Get to the Point!: Sharpen Your Message and Make Your Words Matter Joel Schwartzberg
  18. Develop: 7 Practical Tools to Take Charge of Your Career
    Develop: 7 Practical Tools to Take Charge of Your Career Ted Fleming
  19. Negotiation as a Martial Art: Techniques to Master the Art of Human Exchange
    Negotiation as a Martial Art: Techniques to Master the Art of Human Exchange Cash Nickerson
  20. How to Thrive in the Virtual Workplace: Simple and Effective Tips for Successful, Productive and Empowered Remote Work
    How to Thrive in the Virtual Workplace: Simple and Effective Tips for Successful, Productive and Empowered Remote Work Robert Glazer
  21. The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships
    The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships Susan McPherson
  22. Next Move, Best Move: Transitioning Into a Career You'll Love
    Next Move, Best Move: Transitioning Into a Career You'll Love Kimberly Brown
  23. Master Mentors: 30 Transformative Insights from Our Greatest Minds
    Master Mentors: 30 Transformative Insights from Our Greatest Minds Scott Jeffrey Miller
  24. How Performance Management Is Killing Performance—and What to Do About It: Rethink, Redesign, Reboot
    How Performance Management Is Killing Performance—and What to Do About It: Rethink, Redesign, Reboot M. Tamra Chandler
  25. Master Your Next Move: The Essential Companion to "The First 90 Days"
    Master Your Next Move: The Essential Companion to "The First 90 Days" Michael D. Watkins
  26. Mastering Communication at Work, Second Edition: How to Lead, Manage, and Influence
    Mastering Communication at Work, Second Edition: How to Lead, Manage, and Influence Ethan Becker
  27. Changing the Game: The Playbook for Leading Business Transformation
    Changing the Game: The Playbook for Leading Business Transformation Graham Christie
  28. Collaboration Begins with You: Be a Silo Buster
    Collaboration Begins with You: Be a Silo Buster Ken Blanchard
  29. Deep Purpose: The Heart and Soul of High-Performance Companies
    Deep Purpose: The Heart and Soul of High-Performance Companies Ranjay Gulati
  30. The Entrepreneur’s Paradox: How to Overcome the 16 Pitfalls Along the Startup Journey
    The Entrepreneur’s Paradox: How to Overcome the 16 Pitfalls Along the Startup Journey Curtis Morley
  31. Perfectly Confident: How to Calibrate Your Decisions Wisely
    Perfectly Confident: How to Calibrate Your Decisions Wisely Don A. Moore
  32. It Starts With Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue
    It Starts With Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue Andrew Sobel
  33. Move: How Decisive Leaders Execute Strategy Despite Obstacles, Setbacks, and Stalls
    Move: How Decisive Leaders Execute Strategy Despite Obstacles, Setbacks, and Stalls Patty Azzarello
  34. Leading with Heart: Five Conversations That Unlock Creativity, Purpose, and Results
    Leading with Heart: Five Conversations That Unlock Creativity, Purpose, and Results John Baird
  35. Do What Matters Most: Lead with a Vision, Manage with a Plan, Prioritize Your Time
    Do What Matters Most: Lead with a Vision, Manage with a Plan, Prioritize Your Time Steven R Shallenberger
  36. Refire! Don't Retire: Make the Rest of Your Life the Best of Your Life
    Refire! Don't Retire: Make the Rest of Your Life the Best of Your Life Ken Blanchard
  37. Entrepreneurial Leadership: The Art of Launching New Ventures, Inspiring Others, and Running Stuff
    Entrepreneurial Leadership: The Art of Launching New Ventures, Inspiring Others, and Running Stuff Joel Peterson
  38. Conversations Worth Having, Second Edition: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement
    Conversations Worth Having, Second Edition: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement Cheri Torres
  39. The Cactus and Snowflake at Work: How the Logical and Sensitive Can Thrive Side by Side
    The Cactus and Snowflake at Work: How the Logical and Sensitive Can Thrive Side by Side Devora Zack
  40. Make Your Idea Matter: Stand Out with a Better Story
    Make Your Idea Matter: Stand Out with a Better Story Bernadette Jiwa
  41. Hello, My Name Is Awesome: How to Create Brand Names That Stick
    Hello, My Name Is Awesome: How to Create Brand Names That Stick Alexandra Watkins
  42. 10 Leadership Virtues for Disruptive Times: Coaching Your Team Through Immense Change and Challenge
    10 Leadership Virtues for Disruptive Times: Coaching Your Team Through Immense Change and Challenge Tom Ziglar
  43. Talent Magnet: How to Attract and Keep the Best People
    Talent Magnet: How to Attract and Keep the Best People Mark Miller
  44. Money Is Everything: Personal Finance for the Brave New Economy
    Money Is Everything: Personal Finance for the Brave New Economy Amanda Reaume
  45. Pitch Perfect: How to Say It Right the First Time, Every Time
    Pitch Perfect: How to Say It Right the First Time, Every Time Bill McGowan
  46. Not Today: The 9 Habits of Extreme Productivity
    Not Today: The 9 Habits of Extreme Productivity Mike Schultz
  47. Hug Your Haters: How to Embrace Complaints and Keep Your Customers
    Hug Your Haters: How to Embrace Complaints and Keep Your Customers Jay Baer
  48. Bet on Yourself: Recognize, Own, and Implement Breakthrough Opportunities
    Bet on Yourself: Recognize, Own, and Implement Breakthrough Opportunities Ann Hiatt
  49. Advanced Consulting: Earning Trust at the Highest Level
    Advanced Consulting: Earning Trust at the Highest Level Bill Pasmore
  50. Ruthless Consistency: How Committed Leaders Execute Strategy, Implement Change, and Build Organizations That Win
    Ruthless Consistency: How Committed Leaders Execute Strategy, Implement Change, and Build Organizations That Win Michael Canic
  51. The Art of the Tale: Engage Your Audience, Elevate Your Organization, and Share Your Message Through Storytelling
    The Art of the Tale: Engage Your Audience, Elevate Your Organization, and Share Your Message Through Storytelling Tom Morrisey
  52. The Power of Flexing: How to Use Small Daily Experiments to Create Big Life-Changing Growth
    The Power of Flexing: How to Use Small Daily Experiments to Create Big Life-Changing Growth Susan J. Ashford
  53. The Culture Puzzle: Harnessing the Forces That Drive Your Organization’s Success
    The Culture Puzzle: Harnessing the Forces That Drive Your Organization’s Success Mario Moussa
  54. The Creative Mindset: Mastering the Six Skills That Empower Innovation
    The Creative Mindset: Mastering the Six Skills That Empower Innovation Jeff DeGraff
  55. Bringing Up the Boss: Practical Lessons for New Managers
    Bringing Up the Boss: Practical Lessons for New Managers Rachel Pacheco
  56. The Adaptation Advantage: Let Go, Learn Fast, and Thrive in the Future of Work
    The Adaptation Advantage: Let Go, Learn Fast, and Thrive in the Future of Work Chris Shipley
  57. The Socially Intelligent Project Manager: Soft Skills That Prevent Hard Days
    The Socially Intelligent Project Manager: Soft Skills That Prevent Hard Days Kim Wasson
  58. Be a Project Motivator: Unlock the Secrets of Strengths-Based Project Management
    Be a Project Motivator: Unlock the Secrets of Strengths-Based Project Management Ruth Pearce
  59. Purpose Mindset: How Microsoft Inspires Employees and Alumni to Change the World
    Purpose Mindset: How Microsoft Inspires Employees and Alumni to Change the World Akhtar Badshah
  60. Sell Different!: All New Sales Differentiation Strategies to Outsmart, Outmaneuver and Outsell the Competition
    Sell Different!: All New Sales Differentiation Strategies to Outsmart, Outmaneuver and Outsell the Competition Lee B. Salz
  61. Facilitating Breakthrough: How to Remove Obstacles, Bridge Differences, and Move Forward Together
    Facilitating Breakthrough: How to Remove Obstacles, Bridge Differences, and Move Forward Together Adam Kahane
  62. Exponential: Transform Your Brand by Empowering Instead of Interrupting
    Exponential: Transform Your Brand by Empowering Instead of Interrupting Jeff Rosenblum
  63. Say Less, Get More: Unconventional Negotiation Techniques to Get What You Want
    Say Less, Get More: Unconventional Negotiation Techniques to Get What You Want Fotini Iconomopoulos
  64. Leadership Two Words at a Time: Simple Truths for Leading Complicated People
    Leadership Two Words at a Time: Simple Truths for Leading Complicated People Bill Treasurer
  65. The Art of Explanation: Making Your Ideas, Products, and Services Easier to Understand
    The Art of Explanation: Making Your Ideas, Products, and Services Easier to Understand Lee LeFever
  66. Smart Skills: Negotiation
    Smart Skills: Negotiation Anthony Jacks
  67. The Multiplier Model: How Systems Can Create Exponential Business Growth
    The Multiplier Model: How Systems Can Create Exponential Business Growth Mark Siebert
  68. The Serving Leader: Five Powerful Actions to Transform Your Team, Business, and Community
    The Serving Leader: Five Powerful Actions to Transform Your Team, Business, and Community Ken Jennings
  69. CONNECT!
    CONNECT! Dale Carnegie & Associates
  70. The Introvert’s Edge to Networking: Work the Room. Leverage Social Media. Develop Powerful Connections
    The Introvert’s Edge to Networking: Work the Room. Leverage Social Media. Develop Powerful Connections Matthew Pollard
  71. Straight Talk: Influence Skills for Collaboration and Commitment
    Straight Talk: Influence Skills for Collaboration and Commitment Rick Brandon
  72. The Manager's Communication Toolkit: Tools and Techniques for Leading Difficult Personalities
    The Manager's Communication Toolkit: Tools and Techniques for Leading Difficult Personalities Tina Kuhn
  73. Next-Level Negotiating
    Next-Level Negotiating Harvard Business Review
  74. It's Not Always Right to Be Right: And Other Hard-won Leadership Lessons
    It's Not Always Right to Be Right: And Other Hard-won Leadership Lessons Hamish Thomson
  75. Reinvent Your Business Model: How to Seize the White Space for Transformative Growth
    Reinvent Your Business Model: How to Seize the White Space for Transformative Growth Mark W. Johnson
  76. Exactly What to Say for Real Estate Agents
    Exactly What to Say for Real Estate Agents Chris Smith
  77. Real Influence: Persuade Without Pushing and Gain Without Giving In
    Real Influence: Persuade Without Pushing and Gain Without Giving In Mark Goulston
  78. The Age of Influence: The Power of Influencers to Elevate Your Brand
    The Age of Influence: The Power of Influencers to Elevate Your Brand Neal Schaffer
  79. Leading Outside the Lines: How to Mobilize the (in)formal Organization, Energize Your Team, and Get Better Results
    Leading Outside the Lines: How to Mobilize the (in)formal Organization, Energize Your Team, and Get Better Results Jon R. Katzenbach
  80. Choose Your Customer: How to Compete Against the Digital Giants and Thrive
    Choose Your Customer: How to Compete Against the Digital Giants and Thrive Jonathan L.S. Byrnes
  81. Attention Management: How to Create Success and Gain Productivity
    Attention Management: How to Create Success and Gain Productivity Maura Nevel Thomas
  82. Negotiate Without Fear: Strategies and Tools to Maximize Your Outcomes
    Negotiate Without Fear: Strategies and Tools to Maximize Your Outcomes Victoria Medvec
  83. Show the Value of What You Do: Measuring and Achieving Success in Any Endeavor
    Show the Value of What You Do: Measuring and Achieving Success in Any Endeavor Patricia Pulliam Phillips
  84. Mind Your Mindset: The Science That Shows Success Starts with Your Thinking
    Mind Your Mindset: The Science That Shows Success Starts with Your Thinking Michael Hyatt
  85. Persuadable: How Great Leaders Change Their Minds to Change The World
    Persuadable: How Great Leaders Change Their Minds to Change The World Al Pittampalli
  86. Derailed: Five Lessons Learned from Catastrophic Failures of Leadership
    Derailed: Five Lessons Learned from Catastrophic Failures of Leadership Tim Irwin
  87. Win the Heart: How to Create a Culture of Full Engagement
    Win the Heart: How to Create a Culture of Full Engagement Mark Miller
  88. The New Leadership Literacies: Thriving in a Future of Extreme Disruption and Distributed Everything
    The New Leadership Literacies: Thriving in a Future of Extreme Disruption and Distributed Everything Bob Johansen
  89. Fail Fast, Fail Often: How Losing Can Help You Win
    Fail Fast, Fail Often: How Losing Can Help You Win Ryan Babineaux
  90. People Strategy: How to Invest in People and Make Culture Your Competitive Advantage
    People Strategy: How to Invest in People and Make Culture Your Competitive Advantage Jack Altman
  91. Better, Not Perfect: A Realist's Guide to Maximum Sustainable Goodness
    Better, Not Perfect: A Realist's Guide to Maximum Sustainable Goodness Max H. Bazerman
  92. Win Every Day: Proven Practices for Extraordinary Results
    Win Every Day: Proven Practices for Extraordinary Results Mark Miller
  93. Work, Your Way: Reinvent Yourself, Create the Life You Want and Thrive as a Consultant
    Work, Your Way: Reinvent Yourself, Create the Life You Want and Thrive as a Consultant Lisa Hufford
  94. Ask for More
    Ask for More Alexandra Carter
  95. How to Think Like a Lawyer--and Why: A Common-Sense Guide to Everyday Dilemmas
    How to Think Like a Lawyer--and Why: A Common-Sense Guide to Everyday Dilemmas Kim Wehle
  96. Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience
    Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Micah Solomon
  97. Shaping the Game: The New Leader's Guide to Effective Negotiating
    Shaping the Game: The New Leader's Guide to Effective Negotiating Michael D. Watkins

Vælg dit abonnement

  • Over 600.000 titler

  • Download og nyd titler offline

  • Eksklusive titler + Mofibo Originals

  • Børnevenligt miljø (Kids Mode)

  • Det er nemt at opsige når som helst

Den mest populære

Premium

For dig som lytter og læser ofte.

129 kr. /måned

7 dage gratis
  • Eksklusivt indhold hver uge

  • Fri lytning til podcasts

  • Ingen binding

Start tilbuddet

Unlimited

For dig som lytter og læser ubegrænset.

159 kr. /måned

  • Eksklusivt indhold hver uge

  • Fri lytning til podcasts

  • Ingen binding

Start tilbuddet

Family

For dig som ønsker at dele historier med familien.

Fra 179 kr. /måned

7 dage gratis
  • Fri lytning til podcasts

  • Kun 39 kr. pr. ekstra konto

  • Ingen binding

Dig + 1 familiemedlem2 konti

179 kr. /måned

Start tilbuddet

Flex

For dig som vil prøve Mofibo.

89 kr. /måned

7 dage gratis
  • Gem op til 100 ubrugte timer

  • Eksklusivt indhold hver uge

  • Fri lytning til podcasts

  • Ingen binding

Start tilbuddet