The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty Shep Hyken
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The Experience Economy
- 1 Anmeldelser
4
- Længde
- 3T 7M
- Sprog
- Engelsk
- Format
- Kategori
Økonomi & Business
Beyond the service economy of the last century is quietly emerging the next age of commerce, the experience economy. Joseph Pine and James Gilmore present a thought-provoking discussion and glimpse into the next evolution in the marketplace.
© 1999 HighBridge Audio (Lydbog): 9781598871579
Release date
Lydbog: 1. november 1999
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