Lyt når som helst, hvor som helst

Nyd den ubegrænsede adgang til tusindvis af spændende e- og lydbøger - helt gratis

  • Lyt og læs så meget du har lyst til
  • Opdag et kæmpe bibliotek fyldt med fortællinger
  • Eksklusive titler + Mofibo Originals
  • Opsig når som helst
Prøv nu
DK - Details page - Device banner - 894x1036
Cover for The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions

The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions

1 Bedømmelse

5

Varighed
5T 50M
Sprog
Engelsk
Format
Kategori

Økonomi & Business

How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more.

The Customer Loyalty Loop includes proven, science-backed secrets for building legions of loyal customers who will become evangelists for your business, buy from you repeatedly, and actually enjoy doing business with you.

You will learn a wide variety of simple but powerfully effective strategies, such as:

How to stop using gimmicks and trick promotions to encourage repeat business, and what to do instead that will keep your customers coming back for more. How to use the “Butler Secret” to achieve results superior to any marketing campaign or promotion you’ll ever dream up. Why providing the best customer service isn’t enough anymore, and what you must do instead if you want your business to keep growing in the 21st century. The “Bentley Strategy” that will immediately and dramatically increase customer loyalty to your business. And many more proven tactics and strategies.

© 2016 Ascent Audio (Lydbog): 9781469006680

Udgivelsesdato

Lydbog: 1. december 2016

Tags

    Andre kan også lide...

    1. Choose Your Customer: How to Compete Against the Digital Giants and Thrive
      Choose Your Customer: How to Compete Against the Digital Giants and Thrive Jonathan L.S. Byrnes
    2. It Starts With Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue
      It Starts With Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue Andrew Sobel
    3. Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience
      Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Micah Solomon
    4. Who Do You Want Your Customers to Become
      Who Do You Want Your Customers to Become Michael Schrage
    5. A Crowdfunder’s Strategy Guide: Build a Better Business by Building Community
      A Crowdfunder’s Strategy Guide: Build a Better Business by Building Community Jamey Stegmaier
    6. Outbounding: Win New Customers with Outbound Sales and End Your Dependence on Inbound Leads
      Outbounding: Win New Customers with Outbound Sales and End Your Dependence on Inbound Leads William Miller
    7. Tilt: Shifting Your Strategy from Products to Customers
      Tilt: Shifting Your Strategy from Products to Customers Niraj Dawar
    8. Amp Up Your Sales: Powerful Strategies That Move Customers to Make Fast, Favorable Decisions
      Amp Up Your Sales: Powerful Strategies That Move Customers to Make Fast, Favorable Decisions Andy Paul
    9. The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
      The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service Jeff Toister
    10. Leading Loyalty: Cracking the Code to Customer Devotion
      Leading Loyalty: Cracking the Code to Customer Devotion Leena Rinne
    11. Win the Customer: 70 Simple Rules for Sensational Service
      Win the Customer: 70 Simple Rules for Sensational Service Flavio Martins
    12. Youtility: Why Smart Marketing Is about Help Not Hype
      Youtility: Why Smart Marketing Is about Help Not Hype Jay Baer
    13. People Powered: How Communities Can Supercharge Your Business, Brand, and Teams
      People Powered: How Communities Can Supercharge Your Business, Brand, and Teams Jono Bacon
    14. Elite Sales Strategies: A Guide to Being One-Up, Creating Value, and Becoming Truly Consultative
      Elite Sales Strategies: A Guide to Being One-Up, Creating Value, and Becoming Truly Consultative Anthony Iannarino
    15. Selling Boldly: Applying the New Science of Positive Psychology to Dramatically Increase Your Confidence, Happiness, and Sales
      Selling Boldly: Applying the New Science of Positive Psychology to Dramatically Increase Your Confidence, Happiness, and Sales Alex Goldfayn
    16. Know What You're FOR: A Growth Strategy for Work, An Even Better Strategy for Life
      Know What You're FOR: A Growth Strategy for Work, An Even Better Strategy for Life Jeff Henderson
    17. Beyond Advertising: Creating Value Through All Customer Touchpoints
      Beyond Advertising: Creating Value Through All Customer Touchpoints Catharine Findiesen Hays
    18. The Referral of a Lifetime: Never Make a Cold Call Again!
      The Referral of a Lifetime: Never Make a Cold Call Again! Tim Templeton
    19. The Sandler Rules: Forty-Nine Timeless Selling Principles... and How to Apply Them
      The Sandler Rules: Forty-Nine Timeless Selling Principles... and How to Apply Them David Mattson
    20. The Customer Success Economy: Why Every Aspect Of Your Business Model Needs A Paradigm Shift
      The Customer Success Economy: Why Every Aspect Of Your Business Model Needs A Paradigm Shift Nick Mehta
    21. Authentic Marketing: How To Capture Hearts and Minds Through the Power of Purpose
      Authentic Marketing: How To Capture Hearts and Minds Through the Power of Purpose Larry Weber
    22. Shaping the Game: The New Leader's Guide to Effective Negotiating
      Shaping the Game: The New Leader's Guide to Effective Negotiating Michael D. Watkins
    23. Hello, My Name Is Awesome: How to Create Brand Names That Stick
      Hello, My Name Is Awesome: How to Create Brand Names That Stick Alexandra Watkins
    24. World Wide Rave: Creating Triggers that Get Millions of People to Spread Your Ideas and Share Your Stories
      World Wide Rave: Creating Triggers that Get Millions of People to Spread Your Ideas and Share Your Stories David Meerman Scott
    25. Wildpreneurs: A Practical Guide to Pursuing Your Passion as a Business
      Wildpreneurs: A Practical Guide to Pursuing Your Passion as a Business Tamara Jacobi
    26. Fearless Innovation: Going Beyond the Buzzword to Continuously Drive Growth, Improve the Bottom Line, and Enact Change
      Fearless Innovation: Going Beyond the Buzzword to Continuously Drive Growth, Improve the Bottom Line, and Enact Change Alex Goryachev
    27. Using Scenarios: Scenario Planning for Improving Organizations
      Using Scenarios: Scenario Planning for Improving Organizations Thomas J. Chermack
    28. How to Wash a Chicken: Mastering the Business Presentation
      How to Wash a Chicken: Mastering the Business Presentation Tim Calkins
    29. Selling Your Expertise: The Mindset, Strategies, and Tactics of Successful Rainmakers
      Selling Your Expertise: The Mindset, Strategies, and Tactics of Successful Rainmakers Robert Chen
    30. Win from Within: Build Organizational Culture for Competitive Advantage
      Win from Within: Build Organizational Culture for Competitive Advantage James Heskett
    31. Entrepreneurial Leadership: The Art of Launching New Ventures, Inspiring Others, and Running Stuff
      Entrepreneurial Leadership: The Art of Launching New Ventures, Inspiring Others, and Running Stuff Joel Peterson
    32. Execution Excellence: Making Strategy Work Using the Balanced Scorecard
      Execution Excellence: Making Strategy Work Using the Balanced Scorecard Sanjiv Anand
    33. You Can't Know It All: Leading in the Age of Deep Expertise
      You Can't Know It All: Leading in the Age of Deep Expertise Wanda T. Wallace
    34. People Over Profit: Break the System, Live with Purpose, Be More Successful
      People Over Profit: Break the System, Live with Purpose, Be More Successful Dale Partridge
    35. Advanced Consulting: Earning Trust at the Highest Level
      Advanced Consulting: Earning Trust at the Highest Level Bill Pasmore
    36. Stop Guessing: The 9 Behaviors of Great Problem Solvers
      Stop Guessing: The 9 Behaviors of Great Problem Solvers Nat Greene
    37. The Blueprint: 6 Practical Steps to Lift Your Leadership to New Heights
      The Blueprint: 6 Practical Steps to Lift Your Leadership to New Heights Douglas R. Conant
    38. The New Leadership Literacies: Thriving in a Future of Extreme Disruption and Distributed Everything
      The New Leadership Literacies: Thriving in a Future of Extreme Disruption and Distributed Everything Bob Johansen
    39. High-Impact Human Capital Strategy: Addressing the 12 Major Challenges Today's Organizations Face
      High-Impact Human Capital Strategy: Addressing the 12 Major Challenges Today's Organizations Face Jack Phillips
    40. The Live Enterprise: Create a Continuously Evolving and Learning Organization
      The Live Enterprise: Create a Continuously Evolving and Learning Organization Jeff Kavanaugh
    41. Behind Every Good Decision: How Anyone Can Use Business Analytics to Turn Data into Profitable Insight
      Behind Every Good Decision: How Anyone Can Use Business Analytics to Turn Data into Profitable Insight Puneet Sharma
    42. Don't Take Yes for an Answer: Using Authority, Warmth, and Energy to Get Exceptional Results
      Don't Take Yes for an Answer: Using Authority, Warmth, and Energy to Get Exceptional Results Steve Herz
    43. Do More Faster: TechStars Lessons to Accelerate Your Startup 2nd Edition
      Do More Faster: TechStars Lessons to Accelerate Your Startup 2nd Edition Brad Feld

    Vælg dit abonnement

    • Over 600.000 titler

    • Download og nyd titler offline

    • Eksklusive titler + Mofibo Originals

    • Børnevenligt miljø (Kids Mode)

    • Det er nemt at opsige når som helst

    Den mest populære

    Premium

    For dig som lytter og læser ofte.

    129 kr. /måned
    • 1 konto

    • 100 timer/måned

    • Eksklusivt indhold hver uge

    • Fri lytning til podcasts

    • Ingen binding

    Start tilbuddet

    Unlimited

    For dig som lytter og læser ubegrænset.

    149 kr. /måned
    • 1 konto

    • Ubegrænset adgang

    • Eksklusivt indhold hver uge

    • Fri lytning til podcasts

    • Ingen binding

    Start tilbuddet

    Family

    For dig som ønsker at dele historier med familien.

    Fra 179 kr. /måned
    • 2-6 konti

    • 100 timer/måned pr. konto

    • Fri lytning til podcasts

    • Kun 39 kr. pr. ekstra konto

    • Ingen binding

    2 konti

    179 kr. /måned
    Start tilbuddet

    Flex

    For dig som vil prøve Mofibo.

    89 kr. /måned
    • 1 konto

    • 20 timer/måned

    • Gem op til 100 ubrugte timer

    • Eksklusivt indhold hver uge

    • Fri lytning til podcasts

    • Ingen binding

    Prøv gratis