Manage to Engage: How Great Managers Create Remarkable Results Pamela Hackett
Customer Love: Great Stories About Great Service
- Forfatter
- Indlæser
- Forlag
- 7 Bedømmelse
4.1
- Længde
- 1T 19M
- Sprog
- Engelsk
- Format
- Kategori
Økonomi & Business
If your organization's goal is to create a lasting service culture...you're going to love Customer Love! Mac Anderson has compiled a fantastic book filled with unforgettable true stories about individuals and companies who have "wowed" their customers and turned them into raving fans!
In Customer Love. great stories about great service" you will explore 24 unforgettable stories about phenomenal customer service. Each chapter will ignite your thoughts and inspire new ideas that you can use to take your customer service to the next level. Share this book with your employees and watch the creative ideas flow. Utilize the ideas behind these creative narratives to grow your business - and remember "if you do something good for one customer, they'll tell 100 other people."
Buy this book and get the creative juices flowing; and hopefully, inspire you and your team to start your own collection of customer love stories.
© 2014 Ascent Audio (Lydbog): 9781469060033
Udgivelsesdato
Lydbog: 1. juli 2014
Bøger, der ligner Customer Love: Great Stories About Great Service
- Make It Matter: How Managers Can Motivate by Creating Meaning Scott Mautz
- Beyond Advertising: Creating Value Through All Customer Touchpoints Catharine Findiesen Hays, Yoram (Jerry) Wind
- Soft Skills for the Professional Services Industry: Principles, Tasks, and Tools for Success Andreas Creutzmann
- Youtility: Why Smart Marketing Is about Help Not Hype Jay Baer
- The Digital Helix: Transforming Your Organization's DNA to Thrive in the Digital Age Chris Aarons, Michael Gale
- Youtility for Accountants: Why Smart Accountants Are Helping, Not Selling Jay Baer, Darren Root
- The Digital Leader: Finding a Faster, More Profitable Path to Exceptional Growth, 1st Edition Ram Charan, Raj B. Vattikuti
- The New Corporate Facts Life: Rethink Your Business to Transform Today's Challenges into Tomorrow's Profits Diana Rivenburgh
- The Second Decision: the QUALIFIED entrepreneur TM Randy H. Nelson
- Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Joseph A. Michelli
- The Act of Leadership: A Playbook for Leading with Humility, Clarity and Purpose Dan Haesler
- The Innovation Mandate: The Growth Secrets of the Best Organizations in the World Nicholas Webb
- Leadership Offense: Mastering Appraisal, Performance, and Professional Development Paul Falcone
- Intended Consequences: How to Build Market-Leading Companies with Responsible Innovation Hemant Taneja
- Brand Advocates: Turning Enthusiastic Customers into a Powerful Marketing Force Rob Fuggetta
- The Golden Apple: Redefining Work-Life Balance for a Diverse Workforce Mason Donovan
- The Money Pit, Vol. 7 Tom Kraeutler, Leslie Segrete
- #1 Best Seller: Book Marketing…Reinvented Bryan Heathman
- The Proximity Paradox: How to Create Distance from Business as Usual and Do Something Truly Innovative Kiirsten May, Alex Varricchio
- Pricing the Priceless: The Financial Transformation to Value the Planet, Solve the Climate Crisis, and Protect Our Most Precious Assets Paula DiPerna
- Customer Data Platforms: Use People Data to Transform the Future of Marketing Engagement Martin Kihn, Christopher B. O’Hara
- Building and Managing High-Performance Distributed Teams: Navigating the Future of Work Alberto S. Silveira, Jr.
- Supremely Successful Selling: Discovering the Magic Ingredient Jerold Panas
- Accounting for Slavery: Masters and Management Caitlin Rosenthal
- Leader Evolution: From Technical Expertise to Strategic Leadership Alan Patterson
- Win the Customer: 70 Simple Rules for Sensational Service Flavio Martins
- World Wide Rave: Creating Triggers that Get Millions of People to Spread Your Ideas and Share Your Stories David Meerman Scott
- Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare John Toussaint, Kim Barnas
- The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers Daniel Quick, Barry Kelly
- Next Generation Leadership: How to Ensure Young Talent Will Thrive with Your Organization Adam Kingl
- Decisions: Practical Advice from 23 Men and Women Who Shaped the World Robert L. Dilenschneider
- Fostering Innovation: How to Build an Amazing It Team Andrew Laudato
- Reimagining Industry Growth: Strategic Partnership Strategies in an Era of Uncertainty Daniel A. Varroney
- Make America Healthy Again: How Bad Behavior and Big Government Caused a Trillion-Dollar Crisis Nicole Saphier
- Tuned In: Uncover the Extraordinary Opportunities That Lead to Business Breakthroughs David Meerman Scott, Phil Myers, Craig Stull
- Digital To The Core: Remastering Leadership for Your Industry, Your Enterprise, and Yourself Mark Raskino, Graham Waller
- Beyond Viral : How to Attract Customers, Promote Your Brand and Make Money with Online Video: How to Attract Customers, Promote Your Brand, and Make Money with Online Video David Meerman Scott, Kevin Nalty
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