Beyond Advertising: Creating Value Through All Customer Touchpoints Catharine Findiesen Hays, Yoram (Jerry) Wind
Customer Love: Great Stories About Great Service
- Af
- Med
- Forlag
- 7 Bedømmelse
4.1
- Længde
- 1T 19M
- Sprog
- Engelsk
- Format
- Kategori
Økonomi & Business
If your organization's goal is to create a lasting service culture...you're going to love Customer Love! Mac Anderson has compiled a fantastic book filled with unforgettable true stories about individuals and companies who have "wowed" their customers and turned them into raving fans!
In Customer Love. great stories about great service" you will explore 24 unforgettable stories about phenomenal customer service. Each chapter will ignite your thoughts and inspire new ideas that you can use to take your customer service to the next level. Share this book with your employees and watch the creative ideas flow. Utilize the ideas behind these creative narratives to grow your business - and remember "if you do something good for one customer, they'll tell 100 other people."
Buy this book and get the creative juices flowing; and hopefully, inspire you and your team to start your own collection of customer love stories.
© 2014 Ascent Audio (Lydbog): 9781469060033
Udgivelsesdato
Lydbog: 1. juli 2014
Andre kan også lide...
- Make It Matter: How Managers Can Motivate by Creating Meaning Scott Mautz
- Manage to Engage: How Great Managers Create Remarkable Results Pamela Hackett
- Soft Skills for the Professional Services Industry: Principles, Tasks, and Tools for Success Andreas Creutzmann
- The Digital Leader: Finding a Faster, More Profitable Path to Exceptional Growth, 1st Edition Ram Charan, Raj B. Vattikuti
- Building Better Organizations: How to Fuel Growth and Lead in a Digital Era Claudy Jules
- Youtility for Accountants: Why Smart Accountants Are Helping, Not Selling Jay Baer, Darren Root
- Youtility: Why Smart Marketing Is about Help Not Hype Jay Baer
- The Proximity Paradox: How to Create Distance from Business as Usual and Do Something Truly Innovative Kiirsten May, Alex Varricchio
- Brand Advocates: Turning Enthusiastic Customers into a Powerful Marketing Force Rob Fuggetta
- The Act of Leadership: A Playbook for Leading with Humility, Clarity and Purpose Dan Haesler
- #1 Best Seller: Book Marketing…Reinvented Bryan Heathman
- Pricing the Priceless: The Financial Transformation to Value the Planet, Solve the Climate Crisis, and Protect Our Most Precious Assets Paula DiPerna
- Make America Healthy Again: How Bad Behavior and Big Government Caused a Trillion-Dollar Crisis Nicole Saphier
- Fostering Innovation: How to Build an Amazing It Team Andrew Laudato
- The New Corporate Facts Life: Rethink Your Business to Transform Today's Challenges into Tomorrow's Profits Diana Rivenburgh
- Leadership Defense: Mastering Progressive Discipline and Structuring Terminations Paul Falcone
- The Money Pit, Vol. 7 Tom Kraeutler, Leslie Segrete
- The Innovation Mandate: The Growth Secrets of the Best Organizations in the World Nicholas Webb
- Intended Consequences: How to Build Market-Leading Companies with Responsible Innovation Hemant Taneja
- Accounting for Slavery: Masters and Management Caitlin Rosenthal
- The Golden Apple: Redefining Work-Life Balance for a Diverse Workforce Mason Donovan
- Leader Evolution: From Technical Expertise to Strategic Leadership Alan Patterson
- Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Joseph A. Michelli
- Win the Customer: 70 Simple Rules for Sensational Service Flavio Martins
- The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service Jeff Toister
- Customer Data Platforms: Use People Data to Transform the Future of Marketing Engagement Martin Kihn, Christopher B. O’Hara
- Building and Managing High-Performance Distributed Teams: Navigating the Future of Work Alberto S. Silveira, Jr.
- World Wide Rave: Creating Triggers that Get Millions of People to Spread Your Ideas and Share Your Stories David Meerman Scott
- Mastering the Hire: 12 Strategies to Improve Your Odds of Finding the Best Hire Chaka Booker
- The Practical Drucker: Applying the Wisdom of the World's Greatest Management Thinker William A. Cohen
- Revolutionizing Business Operations: How to Build Dynamic Processes for Enduring Competitive Advantage Tony Saldanha, Filippo Passerini
- Supremely Successful Selling: Discovering the Magic Ingredient Jerold Panas
- The Decoded Company: Know Your Talent Better Than You Know Your Customers Jay Goldman, Aaron Goldstein, Rahaf Harfoush, Leerom Segal
- Leading Virtual Teams Harvard Business Review
- Next Generation Leadership: How to Ensure Young Talent Will Thrive with Your Organization Adam Kingl
- Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare John Toussaint, Kim Barnas
- Divestitures: CREATING VALUE THROUGH STRATEGY, STRUCTURE, AND IMPLEMENTATION Emilie R. Feldman
Vælg dit abonnement
Over 1 million titler
Download og nyd titler offline
Eksklusive titler + Mofibo Originals
Børnevenligt miljø (Kids Mode)
Det er nemt at opsige når som helst
Premium
For dig som lytter og læser ofte.
129 kr. /måned
1 konto
100 timer/måned
Eksklusivt indhold hver uge
Fri lytning til podcasts
Ingen binding
Unlimited
For dig som lytter og læser ubegrænset.
159 kr. /måned
1 konto
Ubegrænset timer
Eksklusivt indhold hver uge
Fri lytning til podcasts
Ingen binding
Family
For dig som ønsker at dele historier med familien.
Fra 179 kr. /måned
2-6 konti
100 timer/måned pr. konto
Fri lytning til podcasts
Kun 39 kr. pr. ekstra konto
Ingen binding
Dig + 1 familiemedlem
2 konti179 kr. /måned
Flex
For dig som vil prøve Mofibo.
89 kr. /måned
1 konto
20 timer/måned
Gem op til 100 ubrugte timer
Eksklusivt indhold hver uge
Fri lytning til podcasts
Ingen binding
Har du en rabatkode?
Indtast koden her
