4.7
Økonomi & Business
Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.
Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help you turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.
In Just Listen, Goulston provides simple yet powerful techniques you can use to really get through to people including how to:
• make a powerful and positive first impression; • listen effectively; • make even a total stranger (potential client) feel understood; • talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset; • and achieve buy-in--the linchpin of all persuasion, negotiation, and sales.
Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.
With this groundbreaking book, you will be able to master the fine but critical art of effective communication.
© 2020 HarperCollins Leadership (Lydbog): 9781400223701
Release date
Lydbog: 21. april 2020
4.7
Økonomi & Business
Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.
Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help you turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.
In Just Listen, Goulston provides simple yet powerful techniques you can use to really get through to people including how to:
• make a powerful and positive first impression; • listen effectively; • make even a total stranger (potential client) feel understood; • talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset; • and achieve buy-in--the linchpin of all persuasion, negotiation, and sales.
Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.
With this groundbreaking book, you will be able to master the fine but critical art of effective communication.
© 2020 HarperCollins Leadership (Lydbog): 9781400223701
Release date
Lydbog: 21. april 2020
Nyd den ubegrænsede adgang til tusindvis af spændende e- og lydbøger - helt gratis
Samlet bedømmelse baseret på 33 bedømmelser
Inspirerende
Informativ
Tankevækkende
Download appen for at deltage i samtalen og tilføje anmeldelser.
Viser 1 af 33
Simon
8. dec. 2021
Fantastisk bog! Troen på at vi virkelig lytter til vores medmennesker har aldrig været mere forkert... bogen giver nogle fantastiske værktøjer til sundere forhold, om det er på arbejdet, i hjemmet eller noget helt tredje.Kan klart anbefales!
Dansk
Danmark