Eat, Sleep, Innovate: How to Make Creativity an Everyday Habit Inside Your Organization Scott D. Anthony, Paul Cobban, Natalie Painchaud, Andy Parker
The Customer Success Economy: Why Every Aspect Of Your Business Model Needs A Paradigm Shift
- Forfattere
- Indlæser
- Forlag
- 5 Bedømmelse
4.8
- Længde
- 10T 6M
- Sprog
- Engelsk
- Format
- Kategori
Økonomi & Business
If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate.
The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer.
● Shows leaders how their digital implementations will make them more Amazon-like
● Helps you deliver recurring revenue
● Shows you how to embrace customer retention
● Demonstrates the importance of "churning" less
Get that competitive advantage in the most relevant and important arena today—making and cultivating happy customers.
© 2020 Ascent Audio (Lydbog): 9781469080338
Udgivelsesdato
Lydbog: 31. juli 2020
Bøger, der ligner The Customer Success Economy: Why Every Aspect Of Your Business Model Needs A Paradigm Shift
- Decision Leadership: Empowering Others to Make Better Choices Max H. Bazerman, Don A. Moore
- The Root Cause: Rethink Your Approach to Solving Stubborn Enterprise-Wide Problems Hans Norden
- The Unspoken Rules: Secrets to Starting Your Career Off Right Gorick Ng
- The Reality-Based Rules of the Workplace: Know What Boosts Your Value, Kills Your Chances, & Will Make You Happier Cy Wakeman
- Leading Outside the Lines: How to Mobilize the (in)formal Organization, Energize Your Team, and Get Better Results Jon R. Katzenbach, Zia Khan
- The Digital Experience Company: Winning in the Digital Economy with Experience Insights Alfonso de la Nuez
- Leading Growth: The Proven Formula for Consistently Increasing Revenue, 1st Edition Anthony Iannarino
- Lead from the Future: How to Turn Visionary Thinking Into Breakthrough Growth Mark W. Johnson, Josh Suskewicz
- Win!: Raise your profile and grow your business by winning awards Donna O'Toole
- You Can't Know It All: Leading in the Age of Deep Expertise Wanda T. Wallace
- Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Micah Solomon
- Taking People With You: The Only Way to Make Big Things Happen David Novak
- Persuadable: How Great Leaders Change Their Minds to Change The World Al Pittampalli
- The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions Noah Fleming
- Lift: Fostering the Leader in You Amid Revolutionary Global Change Faisal Hoque, Jeff Wuorio
- Problem Hunting: The Tech Startup Textbook Brian Long
- Hard Decisions Made Easy: How leaders in large organisations make complex decisions that stick Paul Gordon
- The Power of Understanding People : The Key to Strengthening Relationships, Increasing Sales and Enhancing Organizational Performance: The Key to Strengthening Relationships, Increasing Sales, and Enhancing Organizational Performance Dave Mitchell
- The Ultimate Guide to Power and Influence Robert L. Dilenschneider
- Who Do You Want Your Customers to Become Michael Schrage
- Your invisible Network Michael Urtuzuástegu Melcher
- Persuade: The 4-Step Process to Influence People and Decisions Shaun Digan, Andres Lares, Jeff Cochran
- The Business of We: The Proven Three-Step Process for Closing the Gap Between Us and Them in Your Workplace Laura Kriska
- Decision Quality: Value Creation from Better Business Decisions Jennifer Meyer, Carl Spetzler, Hannah Winter
- The Frontline CEO: Turn Employees into Decision Makers Who Innovate Solutions, Win Customers, and Boost Profits Eric Strafel
- The Art of Opportunity: How to Build Growth and Ventures Through Strategic Innovation and Visual Thinking Parker Lee, Matt Morasky, Marc Sniukas
- The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service Jeff Toister
- Burn Ladders. Build Bridges.: Pursuing Work with Meaning + Purpose Alan Patterson
- The MECE Muse: 100+ Selected Practices, Unwritten Rules, and Habits of Great Consultants Christie Lindor
- Trajectory: Startup: Ideation to Product/Market Fit - A Handbook for Founders and Anyone Supporting Them Dave Parker
- Don't Take Yes for an Answer: Using Authority, Warmth, and Energy to Get Exceptional Results Steve Herz
- Perfectly Confident: How to Calibrate Your Decisions Wisely Don A. Moore
- Leading Lean: Ensuring Success and Developing a Framework for Leadership Jean Dahl
- Win from Within: Build Organizational Culture for Competitive Advantage James Heskett
- The Blueprint: 6 Practical Steps to Lift Your Leadership to New Heights Douglas R. Conant, Amy Federman
- Beyond Disruption: Innovate and Achieve Growth without Displacing Industries, Companies, or Jobs W. Chan Kim, Renée Mauborgne
- Growing Influence: A Story of How to Lead with Character, Expertise, and Impact Ron Price, Stacy Ennis
- How to Speak Human: A Practical Guide to Getting the Best from the Humans You Work With Dougal Jackson, Jennifer Jackson
- Beyond Digital: How Great Leaders Transform Their Organizations and Shape the Future Paul Leinwand, Mahadeva Matt Mani
- Extraordinary Influence: How Great Leaders Bring Out the Best in Others Dr. Tim Irwin
- The Live Enterprise: Create a Continuously Evolving and Learning Organization Jeff Kavanaugh, Rafee Tarafdar
- Youtility: Why Smart Marketing Is about Help Not Hype Jay Baer
- Disrupt Yourself: Putting the Power of Disruptive Innovation to Work Whitney Johnson
- It Starts With Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue Andrew Sobel
- Anticipate: The Art of Leading by Looking Ahead Rob-Jan de Jong
- Innovation On Tap: Stories of Entrepreneurship from the Cotton Gin to Broadway's Hamilton Eric B. Schultz
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