The Root Cause: Rethink Your Approach to Solving Stubborn Enterprise-Wide Problems Hans Norden
The Customer Success Economy: Why Every Aspect Of Your Business Model Needs A Paradigm Shift
- Af
- Med
- Forlag
- 5 Bedømmelse
4.8
- Varighed
- 10T 6M
- Sprog
- Engelsk
- Format
- Kategori
Økonomi & Business
If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate.
The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer.
● Shows leaders how their digital implementations will make them more Amazon-like
● Helps you deliver recurring revenue
● Shows you how to embrace customer retention
● Demonstrates the importance of "churning" less
Get that competitive advantage in the most relevant and important arena today—making and cultivating happy customers.
© 2020 Ascent Audio (Lydbog): 9781469080338
Udgivelsesdato
Lydbog: 31. juli 2020
Andre kan også lide...
- Talent, Strategy, Risk: How Investors and Boards Are Redefining TSR Ram Charan, Dennis Carey, Bill McNabb
- The Decision Maker: Unlock the Potential of Everyone in Your Organization, One Decision at a Time Dennis Bakke
- Lead from the Future: How to Turn Visionary Thinking Into Breakthrough Growth Mark W. Johnson, Josh Suskewicz
- Eat, Sleep, Innovate: How to Make Creativity an Everyday Habit Inside Your Organization Scott D. Anthony, Paul Cobban, Natalie Painchaud, Andy Parker
- The Synergy Solution: How Companies Win the Mergers and Acquisitions Game Jeff Weirens, Mark Sirower
- The Frictionless Organization: Deliver Great Customer Experiences with Less Effort Bill Price, David Jaffe
- Win the Heart: How to Create a Culture of Full Engagement Mark Miller
- Who Do You Want Your Customers to Become Michael Schrage
- The New Leadership Literacies: Thriving in a Future of Extreme Disruption and Distributed Everything Bob Johansen
- Advanced Consulting: Earning Trust at the Highest Level Bill Pasmore
- Strategy Maps: Converting Intangible Assets into Tangible Outcomes Robert S. Kaplan, David P. Norton
- Reinvent Your Business Model: How to Seize the White Space for Transformative Growth Mark W. Johnson
- Smart Growth: How to Grow Your People to Grow Your Company Whitney Johnson
- Using Scenarios: Scenario Planning for Improving Organizations Thomas J. Chermack
- The Imagination Machine: How to Spark New Ideas and Create Your Company's Future Martin Reeves, Jack Fuller
- Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage Christian Terwiesch, Nicolaj Siggelkow
- Do More Faster: TechStars Lessons to Accelerate Your Startup 2nd Edition Brad Feld, David Cohen
- Crack the Funding Code: How Investors Think and What They Need to Hear to Fund Your Startup Judy Robinett
- What Your Customer Wants and Can’t Tell You: Unlocking Consumer Decisions with the Science of Behavioral Economics Melina Palmer
- The Clayton M. Christensen Reader Clayton M. Christensen, Harvard Business Review
- The Referral of a Lifetime: Never Make a Cold Call Again! Tim Templeton
- Thinking for a Living: How to Get Better Performance and Results from Knowledge Workers Thomas H Davenport
- Running Lean: Iterate from Plan A to a Plan That Works, 3rd Edition Ash Maurya
- Competing in the New World of Work: How Radical Adaptability Separates the Best from the Rest Keith Ferrazzi, Noel Weyrich, Kian Gohar
- Smart Skills: Negotiation Anthony Jacks
- Talent Magnet: How to Attract and Keep the Best People Mark Miller
- How Performance Management Is Killing Performance—and What to Do About It: Rethink, Redesign, Reboot M. Tamra Chandler
- Talent Wins: The New Playbook for Putting People First Ram Charan, Dennis Carey, Dominic Barton
- Leadership Two Words at a Time: Simple Truths for Leading Complicated People Bill Treasurer
- Fail Fast or Win Big: The Start-Up Plan for Starting Now Bernhard Schroeder
Vælg dit abonnement
Over 1 million titler
Download og nyd titler offline
Eksklusive titler + Mofibo Originals
Børnevenligt miljø (Kids Mode)
Det er nemt at opsige når som helst
Premium
For dig som lytter og læser ofte.
129 kr. /måned
Eksklusivt indhold hver uge
Fri lytning til podcasts
Ingen binding
Unlimited
For dig som lytter og læser ubegrænset.
159 kr. /måned
Eksklusivt indhold hver uge
Fri lytning til podcasts
Ingen binding
Family
For dig som ønsker at dele historier med familien.
Fra 179 kr. /måned
Fri lytning til podcasts
Kun 39 kr. pr. ekstra konto
Ingen binding
Dig + 1 familiemedlem2 konti
179 kr. /måned
Flex
For dig som vil prøve Mofibo.
89 kr. /måned
Gem op til 100 ubrugte timer
Eksklusivt indhold hver uge
Fri lytning til podcasts
Ingen binding
Har du en rabatkode?
Indtast koden her
