Within the Trenches Ep 544

Ep 544 features Stephanie, a 911 Professional out of Georgia. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – •

Discover Stephanie’s journey from ambulance driver to skilled EMT, and how she transitioned to the demanding role of a 911 dispatcher. • •

Learn about the challenges and emotional toll of handling emergency calls, including a life-saving moment during a CPR call. • •

Explore the evolution of emergency dispatch technology from flip cards to electronic tablets, and the skills required to succeed in this high-stress environment. • •

Hear about the unique "dispatch ear" and how dispatchers manage the intense multitasking of listening, typing, and processing critical information. • •

Discussion on the importance of support and coping mechanisms within the dispatch center to handle the psychological stress of the job. • As always, if you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.