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Guy Raz | Wondery

Guy Raz interviews the world’s best-known entrepreneurs to learn how they built their iconic brands. In each episode, founders reveal deep, intimate moments of doubt and failure, and share insights on their eventual success. How I Built This is a master-class on innovation, creativity, leadership and how to navigate challenges of all kinds.

New episodes release on Mondays and Thursdays.

How I Built This with Guy Raz

With its eco-friendly paper towels, diapers, and cleansers, Seventh Generation was one of the first—and most successful—green household brands to hit the market. But in the early 1990s, its two founders had a bitter falling out.

Alan Newman and Jeffrey Hollender have barely spoken since that time, but they both agreed to come on the show to talk about the business they were both passionate about, and the delicate nature of partnership.

What you'll learn: 

 • Why Alan says his great strength—and his greatness weakness—is his tendency to say “yes”
 • How Jeffrey and Alan lost their friendship and business partnership after only three years.
 • How Jeffrey grew Seventh Generation into a household name–and then got fired 
 • How two formerly estranged partners feel about partnership now 
 • Generation into a household name 
 • Why Jeffrey and Alan agree that having a co-founder isn’t for everyone

Timestamps:

7:55 - Jeffrey makes it big in Canada selling adult-learning courses…before he’s forced to leave the country

14:15 - Alan moves to Vermont on a whim, and winds up in a mail-order catalog business

26:56 - Alan and Jeffrey meet for the first time and find common ground: Alan needs capital and Jeffrey has it 

32:38 - An atypical office for 1989: Ping pong table, nap room, and employees get prizes when they make mistakes 

43:00 - Crisis hits … and tears Alan and Jeffrey’s friendship apart

48:06 - Jeffrey sends Alan a “Dear John” letter, and Alan leaves the company

54:40 - Seventh Generation grows to new heights… then Jeffrey is fired as CEO

1:29:06 - Jeffrey and Alan reflect on why their partnership failed, and what it takes to have a good one 

This episode was produced by Casey Herman with music by Ramtin Arablouei. 

It was edited by Neva Grant. 

Follow How I Built This:

Instagram → @howibuiltthis

X → @HowIBuiltThis

Facebook → How I Built This

Follow Guy Raz:

Instagram → @guy.raz

Youtube → guy_raz

X → @guyraz

Substack → guyraz.substack.com

Website → guyraz.com

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Seventh Generation: Alan Newman and Jeffrey Hollender. A Partnership that Flourished—until it Failed. (2021)

Today’s callers: Janell from Kentucky wonders how to build a sense of hospitality into her canned bourbon cocktail brand. Jade from South Carolina considers the upsides and risks of shipping her smoked salmon directly to customers. And Bar from Colorado considers strategies for bringing his protein-packed cous cous to quick service restaurants.

Plus Danny talks about the elements of a strong company culture as described in his new book, What Could Possibly Go Right?

Thank you to the founders of Ponyboy Slings, Angel Oak Smokehouse, and Boostcous for being a part of our show.

If you’d like to be featured on a future Advice Line episode—where Guy and former show guests take questions from early-stage founders—leave us a one-minute message that tells us about your business and a specific question you’d like answered. Send a voice memo to hibt@id.wondery.com or call 1-800-433-1298. 

And be sure to listen to Shake Shack’s founding story as told by Danny on the show in 2020.

This episode was produced by Chris Maccini with music by Ramtin Arablouei. It was edited by John Isabella. Our audio engineer was Jimmy Keeley.

You can follow HIBT on X & Instagram and sign up for Guy's free newsletter at guyraz.com and on Substack.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Advice Line with Danny Meyer of Shake Shack

Brian Rudolph started making chickpea pasta in his Detroit apartment because wheat made him feel sick. A decade later, Banza was in more than 25,000 stores, and today, it’s one of the most popular pasta brands in the country. Success was not automatic: The business barely got off the ground because the cooked pasta was turning to mush—and as Banza became known for its health benefits, a food-safety scare sent sales plunging by 30%.

In this episode, Brian explains why he was inspired to create a whole new category, how he turned chickpea skeptics into fans, and how the company rebuilt trust after a public relations disaster. 

What you’ll learn 

 • How Brian and his brother Scott launched Banza with only $100,000.
 • How they learned to stop chasing perfection and to ship something that was “good enough.” 
 • How crowdfunding and reality TV helped Banza land its first retail accounts. 
 • How packaging can become an important growth engine for a new brand. 
 • How transparency can rebuild trust after a PR debacle–but can’t restore it overnight. 

Timestamps:

08:15 - Brian uncovers the unexpected culprit behind his health issues: Wheat

09:52 - From Chewy bars and Chipotle to pasta made of… beans?

18:49 - Banza gets a big break on national TV

23:16 - The 192-store order that Banza wasn’t ready for, and why retreating to a smaller manufacturer helped them meet it 

30:52 - Banza’s first production run turns to mush when cooked. The solution? “Steep it like tea”

38:44 - The origin of the distinctive orange box

43:53 - Pizza anyone? Banza expands into thousands of stores and launches new products 

47:10 - The food safety scare that Brian never saw coming

58:23 - Even in the midst of a crisis, Brian says to “assume positive intent”

This episode was produced by Katherine Sypher, with music by Ramtin Arablouei.

Edited by Neva Grant, with research help from Kerry Thompson. Our audio engineer was Robert Rodriguez.

Follow How I Built This:

Instagram → @howibuiltthis

X → @HowIBuiltThis

Facebook → How I Built This

Follow Guy Raz:

Instagram → @guy.raz

Youtube → guy_raz

X → @guyraz

Substack → guyraz.substack.com

Website → guyraz.com

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Banza: Brian Rudolph. The Chickpea Pasta That Nearly Turned to Mush

Today's callers: Carrie from Paris wants to turn interest into bookings for her boutique study-abroad programs for adults. Then, Grace from Nashville considers how to re-build relationships with interior designers she may have let down early on in her furniture upholstery business. And Angel from Indiana explores how to translate the emotional appeal of her self-care soap kits into stronger online sales.

Plus, Michelle explains why founders don't always need to raise outside capital, and why they shouldn’t go into business with an exit plan. 

Thank you to the founders of Elective Study Abroad, Grace Ann Upholstery, and Sacred Pause Soap Company for being part of our show. 

If you’d like to be featured on a future Advice Line episode—where Guy and former show guests take questions from early-stage founders—leave us a one-minute message that tells us about your business and a specific question you’d like answered. Send a voice memo to hibt@id.wondery.com or call 1-800-433-1298. 

And be sure to listen to Beyond Yoga’s founding story as told by Michelle in 2025.

This episode was produced by Carla Esteves with music by Ramtin Arablouei. It was edited by John Isabella. Our audio engineer was Annlie Huang. 

You can follow HIBT on X & Instagram and sign up for Guy’s free newsletter at guyraz.com or on Substack.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Advice Line with Michelle Wahler of Beyond Yoga

Karissa Bodnar had a dream job at L'Oréal when a close friend died from cancer at age 24. It shook her up and made her reassess what she really wanted to do with her life. The answer? Build her own beauty business with a mission of “giving back.”

The problem? Nobody seemed to want to carry her products. She pitched Sephora, Nordstrom, Ulta, and others—and kept hearing no.

She stuck it out, pouring tens of thousands of dollars of her own savings into it, and worked a full-time job to fund the formulation of new cosmetics.

Two years in, another life-changing event. Karissa posted a video of herself teaching make-up application to domestic violence survivors, and it went viral.

In this episode Karissa explains why mission alone will never save a bad product, how scarcity helped her build a better company, why she resisted raising too much money, and how she turned a deeply personal loss into one of the most distinctive brands in beauty.

What You’ll Learn:

 • How Karissa's childhood experimenting with fruits and flowers led her to researching and formulating her own makeup
 • How Karissa’s experiences at Nordstrom and Sephora set her up for a plum job in product development
 • The importance of attracting an influential mentor or guide to career development, as Karissa did at L’Oreal
 • How Karissa developed her unique line — like false eyelashes for people who had lost their natural lashes during cancer treatment
 • Why the decision to keep sales DTC and ONLY online can be a great business move
 • Why Karissa believes “scarcity drives focus”
 • How to handle operations when sales explode
 • Why mission helps customer loyalty — but performance drives the initial and repeat purchases

Timestamps:

05:30 – Making makeup in the kitchen at age 10 and Karissa’s first steps into research

08:55 – Learning the beauty business from the ground up

11:22 – How Karissa landed her dream job in product development at L'Oréal

14:48 – The career lessons that got Karissa noticed at L'Oréal

22:03 – How a tragedy made Karissa leave a dream job to start a company “with purpose”

31:36 – The one-person-at-a-time marketing strategy

33:01 – The viral moment that changed Thrive Causemetics

37:06 – Why failing to raise money became an advantage

42:33 – Mission versus product: which really matters?

44:34 – Why Thrive Causemetics stayed direct-to-consumer

This episode was produced by Sam Paulson with music by Ramtin Arablouei. It was edited by Andrea Bruce with research help from Chris Maccini. Our engineer was Jimmy Keeley.

Follow How I Built This:

Instagram → @howibuiltthis

X → @HowIBuiltThis

Facebook → How I Built This

Follow Guy Raz:

Instagram → @guy.raz

Youtube → guy_raz

X → @guyraz

Substack → guyraz.substack.com

Website → guyraz.com

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Thrive Causemetics: Karissa Bodnar. How a Beauty Business Made Millions for a Mission

Today’s callers: Juliette in France wonders how to raise awareness of her “magical” cooling device—without a costly ad campaign. Then David in North Carolina looks to grow the wholesale channel of his engraved gifts business in light of thinning retail margins. And Kaitlin in California wants to leverage the virality of her supportive, bordered sheets and create an enduring sleep brand.

Plus, Kip reflects on The Container Store’s bankruptcy and acquisition, and plugs patience and persistence as the keys to sustainable growth.

Thank you to the folks at CoolaWand, Hazel Grove Customs, and Kaomi Sleep for being a part of our show.

If you’d like to be featured on a future Advice Line episode—where Guy and former show guests take questions from early-stage founders—leave us a one-minute message that tells us about your business and a specific question you’d like answered. Send a voice memo to hibt@id.wondery.com or call 1-800-433-1298.

And be sure to listen to The Container Store’s founding story as told by Kip and his wife Sharon in 2024.

This episode was produced by Alex Cheng with music by Ramtin Arablouei. It was edited by John Isabella. Our audio engineer was Jimmy Keeley.

You can follow HIBT on X & Instagram and sign up for Guy’s free newsletter at guyraz.com or on Substack.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Advice Line with Kip Tindell of The Container Store

Kim’s inspiration to launch a business came from an unlikely source: Her son’s Crocs. She thought the durable, washable material would make a great beach bag. So she designed one. But after investing her savings—inlcuding some of her kids’ college fund—Kim was crushed when her first major shipment of Bogg bags was defective. It knocked her so off balance, that she put the entire business on hold. 

Then something unexpected happened.The few thousand customers who already had a bag….clamored for more. So Kim decided to start over. She borrowed $120,000, found another factory, shared trade show booths with four other founders, and slowly built Bogg Bag into a $100 million phenomenon. 

What you'll learn:

 • How getting nowhere with Crocs gave Kim the motivation to make Bogg Bag herself.
 • Why her first $30,000 production run nearly killed the company. 
 • Why a founder isn’t always the best judge of her product 
 • How Superstorm Sandy gave new life to Bogg Bag 
 • How Kim built Bogg Bag for years while keeping her full-time job and raising two kids.
 • How COVID turned Bogg Bag from a beach product into a “beach and beyond” product.
 • How Kim got a massive acquisition offer–and why she turned it down. 
 • Why Kim thinks Bogg Bag can eventually become a billion-dollar brand.

Chapters:

06:36 - Growing up without financial security

08:17 - From high-school dropout to a six-figure career

17:19 - Reading “Mommy Millionaire” and dreaming of inventing something 

19:41 - The Crocs-on-the-beach moment 

24:56 - Kim hits a wall with Crocs, so she decides to make Bogg Bag herself

33:33 - The early prototypes and a nervous visit to a boutique: “I don’t know what this is, but I think I need it.” 

41:16 - The first big shipment, a $30,000 defect, and a decision to pull the plug 

47:13 - A massive natural disaster presents an opportunity 

52:15 - “Now I gotta make this damn bag”

54:45 - A factory showdown in China

59:52 - Starting over with $120,000

01:01:51 - The trade-show “timeshare” in a tiny booth 

01:07:12 - Finally quitting her day job

01:10:42 - COVID boosts the business

01:13:28 - The acquisition offer that could have changed everything

01:23:40 - Learning to lead a much bigger company

01:26:13 - The dream of a family legacy 

This episode was produced by J.C. Howard, with music by Ramtin Arablouei.

Edited by Neva Grant, with research help from Sam Paulson.

Follow How I Built This:

Instagram → @howibuiltthis

X → @HowIBuiltThis

Facebook → How I Built This

Follow Guy Raz:

Instagram → @guy.raz

Youtube → guy_raz

X → @guyraz

Substack → guyraz.substack.com

Website → guyraz.com

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Bogg Bag: Kim Vaccarella. The $100 Million Business She Almost Abandoned

Today’s callers: Darin from North Carolina seeks guidance on consumer education as his ghee-based snack brand grows into major retailers. Then Sarah from Massachusetts explores scaling pathways for her ‘never-frozen’ gluten-free baked goods. And John from Ohio considers whether online sales can turn around his local food co-op. 

Plus, Ben comments on the drivers of Olipop’s nearly $2 billion valuation, and critiques a common piece of business advice that often holds founders back. 

Thank you to the founders of Gheelish, Sarah’s Gluten Free Goods, and Bexley’s Natural Foods for being a part of our show.

If you’d like to be featured on a future Advice Line episode—where Guy and former show guests take questions from early-stage founders—leave us a one-minute message that tells us about your business and a specific question you’d like answered. Send a voice memo to hibt@id.wondery.com or call 1-800-433-1298.

And be sure to listen to Olipop’s founding story as told by Ben in 2024.

This episode was produced by Kerry Thompson with music by Ramtin Arablouei. It was edited by John Isabella. Our audio engineers were Cena Loffredo and Robert Rodriguez. 

You can follow HIBT on X & Instagram and sign up for Guy’s free newsletter at guyraz.com or on Substack.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Advice Line with Ben Goodwin of Olipop

Nicole Bernard Dawes spent much of her childhood hanging out in her dad’s potato chip factory on Cape Cod. 

She liked his kettle-cooked chips a lot more than the flavorless snacks in her mom’s health food store. But when she started her own business, she wanted the best of both worlds: a snack made with natural, organic ingredients…that still tasted good. 

Nicole launched Late July Snacks in 2003, when most consumers barely knew what “organic” meant. For years, sales limped along. Then, in a moment of crisis, she made a company-saving pivot by launching a brand new product – organic tortilla chips. Within just a few years, Late July grew to over $100M in sales, and Nicole decided to launch a new brand in an even more challenging category: soda. 

You Will Learn:

 • How growing up in a family business can help–and hurt–when you launch your own
 • The pros and cons of financial vs. strategic investors
 • When to cut a product that isn’t working
 • Why the fine print in a contract is so important
 • How the hardest decision might be the best one for your family and the business

Timestamps:

07:22 - The car crash that launched a potato chip company

21:00 - Pregnant and craving crackers: The birth of Late July Snacks

36:54 - The organic cookies that tasted great but nearly sunk the business

40:49 - Tragedy and crisis: a father’s death and a $3 million loan in default

50:31 - A tortilla chip Hail Mary

57:29 - Nicole’s first big sales call… and her last chance to save the company

1:08:49 - “The big fish eats the small fish.” A food giant acquisition

1:13:36 - Nicole launches a new brand, moving from a hard category–to an even harder one 

This episode was researched and produced by Chris Maccini with music composed by Ramtin Arablouei. It was edited by Neva Grant. Our engineer was Robert Rodriguez. 

Follow How I Built This:

Instagram → @howibuiltthis

X → @HowIBuiltThis

Facebook → How I Built This

Follow Guy Raz:

Instagram → @guy.raz

Youtube → guy_raz

X → @guyraz

Substack → guyraz.substack.com

Website → guyraz.com

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Late July Snacks: Nicole Bernard Dawes. Crackers and Cookies were Failing… Tortilla Chips Saved Them

Today’s callers: Cristopher from Chicago wants to expand his family’s salsa brand from farmers markets into retail. Next, Darcy in Australia considers adapting his protein bar brand’s messaging to reach beyond his core enthusiasts. Finally, Seema in Canada seeks strategies to increase B2B sales for her ethical kitchen linen company. 

Plus, Daymond and Guy talk about what makes a great Shark Tank pitch, and why Guy decided to start How I Built This 10 years ago. 

Thank you to the founders of Sabor a Mexico, Raised Nutrition and Cooks Who Feed for joining us on the show.

If you’d like to be featured on a future Advice Line episode—where Guy and former show guests take questions from early-stage founders—leave us a one-minute message that tells us about your business and a specific question you’d like answered. Send a voice memo to hibt@id.wondery.com or call 1-800-433-1298. 

And be sure to listen to FUBU’s founding story as told by Daymond on the show in 2018. 

This episode was produced by Katherine Sypher with music by Ramtin Arablouei. It was edited by John Isabella. Our audio engineer was Kwesi Lee.

You can follow HIBT on X & Instagram and sign up for Guy's free newsletter at guyraz.com and on Substack.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Advice Line with Daymond John of FUBU

At age 22, Whitney Wolfe helped launch Tinder, one of the world's most popular dating apps. But a few years later, she left Tinder and filed a lawsuit against the company alleging sexual harassment. The ensuing attention from the media – and cyberbullying from strangers – prompted her to launch Bumble, a dating app where women make the first move. Today, the Bumble app has been downloaded close to 30 million times. PLUS in our postscript "How You Built That," we check back with Michael Dixon, whose business Mobile Vinyl Recorders uses portable record lathes to cut vinyl at parties, weddings, and music festivals. (Original broadcast date: October 16, 2017)

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Bumble: Whitney Wolfe (2017)

Lyt når som helst, hvor som helst

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