How I Built This with Guy Raz

Kettle Chips: Cameron Healy. The Wild Bet That Made a BrandKettle Chips: Cameron Healy. The Wild Bet That Made a Brand Most founders expand the “right” way: local → regional → national → international. Cameron Healy totally skipped the “national” part. When Kettle Chips was still an upstart regional brand, Cameron made a move that seems almost reckless: he launched his thick-cut, kettle-cooked chips to the United Kingdom — one of the most competitive “crisps” markets on earth — before conquering the U.S. And that wasn’t his first risky move. Before Kettle, Cameron was a turban-wearing Sikh entrepreneur in 1970s Salem, Oregon, building a natural foods business…until he was abruptly fired. He started again from scratch with a $10,000 bank loan. Inspired by the extra thick, crunchy potato chips that he sampled on a trip to Hawaii, he taught himself how to fry sliced potatoes through trial-and-error. Then, just as Kettle started taking off overseas, another trip to Hawaii sparked a second act: Kona Brewing — a craft beer brand that initially lost $20K a month — for years — before Cameron was able to make it work. Meanwhile, buoyed by its UK success, Kettle chips eventually spread across the US, becoming the top-selling natural chip in the country. What you’ll learn • The hidden details (like cooking-oil quality control) that can make or break a chip • How curiosity about British “crisp” culture fueled a risky UK rollout • The decision that turned Kona Brewing from a money pit into a scalable brand Timestamps • 07:21 — “You had to get up at 3 a.m.”: building a life in a Sikh community in Salem • 10:11 — Fired with four kids and no severance: the moment Cameron is forced to rebuild • 12:04 — The $10K loan (helped along by the offer of ski passes) • 14:06 — The 1980 peanut crop gamble that suddenly capitalized Cameron’s business • 23:14 — “Pot Chips” was the original name…until friends told him how bad it was • 24:48 — Hand-feeding potatoes into vats of oil: inventing a process with zero playbook • 29:10 — The Safeway disaster: rancid oil, a rejected order, and demand evaporating overnight • 31:52 — The car crash that jolted Cameron out of despair • 46:35 — UK word-of-mouth “switches on”--with an extra boost from Lady Di • 56:03 — Kona Brewing bleeds money…until one decision turns things around *** Hey—want to be a guest on HIBT? If you’re building a business, why not get advice from some of the greatest entrepreneurs on Earth? Every Thursday on the HIBT Advice Line, a previous HIBT guest helps new entrepreneurs work through the challenges they’re facing right now. Advice that’s smart, actionable, and absolutely free. Just call 1-800-433-1298, leave a message, and you may soon get guidance from someone who started where you did, and went on to build something massive. So—give us a call. We can’t wait to hear what you’re working on. *** This episode was produced by Casey Herman with music composed by Ramtin Arablouei. It was edited by Neva Grant with research help from Rommel Wood. Our engineers were Robert Rodriguez and Kwesi Lee. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

819|1T

Spinbrush: John Osher. The Electric Toothbrush That Sold for $475MBefore Spinbrush became the top selling toothbrush in the U.S—and before Procter & Gamble paid $475M for it—John Osher was a teenager selling earrings for $4.99. In this episode, John walks through the strange, scrappy, but disciplined path that led to one of the fastest consumer-product breakouts ever: from a six-year stint in a commune (where he learned plumbing and carpentry), to selling baby products and battery-powered spinning lollipops. Finally, the big bet: a $5 electric toothbrush that was cheap enough to compete with manual brushes, and good enough to become a best-seller. You’ll hear the make-or-break moment that many founders can’t survive: the decision to scrap 400,000 defective brushes before they hit the shelves. And then, the stealth move that turned a “licensing pitch” into a buyout —with one perfectly timed bluff. What you’ll learn: • Why pricing is about what the market will pay, not what your product costs • The hidden power of packaging (How “Try Me” changed everything) • How to recover from “entrepreneurial terror” • Why scrapping inventory can be the most important decision you’ll ever make • The acquisition formula: you get a lot more money when they want to buy… than when you want to sell Timestamps: 07:01 - A pricing lesson that John used forever: The 19-cent earrings that sold for $4.99. 12:04 - Six years in a commune and the unexpected skill stack: plumbing and construction. 22:09 - “Entrepreneurial terror” and a lifeline from Toys R Us 29:11 - Spinning lollipops lead to a $166 million Hasbro exit. 35:54 - What’s the real competition: $80 electric toothbrushes, or cheap manual ones? 38:42 - The design breakthrough: fixed + oscillating bristles. 55:43 - P&G admits: “We’ve bought three companies like yours… and ruined them all.” 58:07 - The earnout problem: What happens when Spinbrush performs much better than expected? Hey—want to be a guest on HIBT? If you’re building a business, why not get advice from some of the greatest entrepreneurs on Earth? Every Thursday on the HIBT Advice Line, a previous HIBT guest helps new entrepreneurs work through the challenges they’re facing right now. Advice that’s smart, actionable, and absolutely free. Just call 1-800-433-1298, leave a message, and you may soon get guidance from someone who started where you did, and went on to build something massive. So—give us a call. We can’t wait to hear what you’re working on. This episode was produced by Katherine Sypher, with music composed by Ramtin Arablouei. It was edited by Neva Grant, with research by Rommel Wood. Our engineers were Patrick Murray and Kwesi Lee. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

815|1T

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