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Dave Stachowiak

Leaders aren’t born, they’re made. This Monday show helps you discover leadership wisdom through insightful conversations. Independently produced weekly since 2011, Dr. Dave Stachowiak brings perspective from a thriving, global leadership academy, plus more than 15 years of leadership at Dale Carnegie. Bestselling authors, expert researchers, deep conversation, and regular dialogue with listeners have attracted 40 million downloads and over 250K followers on Spotify and Apple Podcasts. Activate your FREE membership to access the entire leadership and management library at CoachingforLeaders.com

Coaching for Leaders

Simon Sinek: Start with Why* and Leaders Eat Last*
Questions from Mastermind members:

 How do you make these ideas part of the operating culture of the organization? —Mike
 I have listened to Simon's book, Why Leaders Eat Last. Simon provided a lot of examples of what he calls the circle of safety. His philosophy and ideas are rational. Does he have data to support that getting buy in on his philosophy is actually good for business by reducing costs or increasing profits? —Chris

Quotes
Companies should not be deciding their purpose or cause based on market research. That’s like a politician deciding what their vision is based on poll numbers.
—Simon Sinek

The first step to becoming that leader we wish we had is to actually want to be the leader.
—Simon Sinek

It’s about all about purpose and creating strong human relationships, and learning your “Why” gives you a massive advantage in decision-making.
—Simon Sinek

Fulfillment comes through service to others. When we make it about ourselves, it never really works. When we make it about others, it really feels amazing.
—Simon Sinek

If your kid has a bad report card, you don’t put him up for adoption, you get him a tutor. If someone has performance issues at the company, you don’t fire them, you coach them.
—Simon Sinek

Leadership is a process, and it requires commitment.
—Simon Sinek

The only way to find out if it will work is to do it.
—Simon Sinek

Leaders are not responsible for the numbers; leaders are responsible for the people responsible for the numbers.
—Simon Sinek
Resources

 Book: Start with Why: How Great Leaders Inspire Everyone to Take Action* by Simon Sinek
 Book: Leaders Eat Last* by Simon Sinek
 TED talk: How great leaders inspire action

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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

223: Start With Why, with Simon Sinek

Jennifer Garvey Berger: Unleashing Your Complexity Genius
Jennifer believes that leadership is one of the most vital renewable resources in the world. She designs and teaches leadership programs, coaches senior teams, and supports new ways of thinking about strategy and people. In her three highly acclaimed books, Unlocking Leadership Mindtraps, Simple Habits for Complex Times (co-authored with Keith Johnston), and Changing on the Job, she builds on deep theoretical knowledge to offer practical ways to make leaders’ work more meaningful and their lives more fun. She has worked with senior leaders in the private, non-profit, and government sectors around the world with organizations like Novartis, Google, KPMG, Intel, Microsoft, Wikimedia, and the New Zealand Department of Conservation.

Jennifer also supports executives one-on-one as a leadership coach. Over the last decade, she has developed the Growth Edge Coaching approach. She supports clients to find their current growing edge and then make choices about how they want to develop. She teaches coaches around the world transformational and developmental coaching approaches in her Growth Edge Coaching certification series. Jennifer speaks at leadership and coaching conferences, and she offers courses for coaches at universities all over the world. She is the co-author with Carolyn Coughlin of Unleash Your Complexity Genius: Growing Your Inner Capacity to Lead*.

In this conversation, Jennifer and I discuss the reality that most of us don’t like uncertainty. That makes experimenting with new ideas and actions in complex environments very challenging. We uncover several practices that can help us benefit from experimentation in the midst of complexity and grow from these experiences.
Key Points

 Complicated situations are hard, but have a clear answer (such as how to send humans to the moon). In contrast, complex situations are dynamic; yesterday’s answer may not work tomorrow.
 Most of us really dislike complexity, to the extent that that people with terminal diseases are happier than those who will likely recover.
 Step-by-step approaches don’t work in very complex situations. Instead, take action through thoughtful experimentation.
 When experimenting, release your attachment to outcomes.
 Lean into humility and don’t shy away from endings. Putting end dates on experiments helps us move forward — and sometimes remove what isn’t working.

Resources Mentioned

 Unleash Your Complexity Genius: Growing Your Inner Capacity to Lead* by Jennifer Garvey Berger and Carolyn Coughlin

Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes

 Essentials of Adult Development, with Mindy Danna (episode 273)
 How to Pivot Quickly, with Steve Blank (episode 476)
 Help Your Brain Learn, with Lisa Feldman Barrett (episode 513)

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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

613: How to Lead Better Through Complexity, with Jennifer Garvey Berger

Daphne E. Jones: Win When They Say You Won't
Daphne E. Jones has 30 years of experience in general management and executive level roles at IBM, Johnson & Johnson, Hospira, and General Electric but began her career as a secretary. At GE, she served as Senior Vice President for Future of Work, Senior Vice President & Chief Information Officer for Product Engineering, Imaging, and Ultrasound, and as Senior Executive & Chief Information Officer for Global Services, all of which composed a $13 billion segment of GE Healthcare.

She serves on the board of directors for AMN Healthcare, Inc., Barnes Group Inc., and Masonite International Corp. She is the recipient of numerous domestic and international awards and recently started a company that teaches leaders how to prepare to serve on boards. She is the author of Win When They Say You Won't: Break Through Barriers and Keep Leveling Up Your Success*.

In this conversation, Daphne invites us to look at ourselves through the lens of a product, just as others will view us. We discuss the three critical elements of how stakeholders view you. Plus, Daphne and I explore the steps you can take to improve how you’re perceived through the different lenses that stakeholders see us through.
Key Points

 Stakeholders are crucial for your success and it’s helpful for you to view yourself in their eyes (and yours) as a product.
 Three elements are key: performance is doing your job well, image is how people describe you, and exposure is who knows you.
 When you get radio silence in the context of happenings inside of your organization, that’s an indicator you are underexposed. Caution: you can also be overexposed.
 Map your stakeholders in the context of their influence in your work and their interest in how it supports their own objectives.
 Mentors will make suggestions of things you should try. Find the part that will work for you and move on the advice.

Resources Mentioned

 Win When They Say You Won't: Break Through Barriers and Keep Leveling Up Your Success* by Daphne E. Jones
 To receive a free workbook, send receipt of your book purchase to daphne@daphneejones.com

Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes

 How to Deal with Opponents and Adversaries, with Peter Block (episode 328)
 What You Gain By Sponsoring People, with Julia Taylor Kennedy (episode 398)
 How to Support Women of Color, with Minda Harts (episode 506)
 The Art of Mentoring Well, with Robert Lefkowitz (episode 599)

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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

614: The Way to Get Noticed by Key Stakeholders, with Daphne E. Jones

Anne Chow: Lead Bigger
Anne Chow was the CEO of AT&T Business and the first woman of color CEO in AT&T’s 140+ year history, responsible for leading a $35B global operating unit of over 35,000 people. She was named to Fortune’s Most Powerful Women in Business twice and today serves on a number of boards, including FranklinCovey, 3M, and CSX. She is the author of Lead Bigger: The Transformative Power of Inclusion.

We all know the importance of values, but it’s often hard to know where to begin when clarifying them with a team. In this conversation, Anne and I explore how to align on values that support a great culture and move towards a vision.
Key Points

 Values and ideologies are distinct. Leading bigger means honoring diverse ideologies while aligning on core values.
 Bigger leaders have the courage to admit and cite situations where they fall short.
 When asking people to craft values, invite them to start by individually considering their personal values.
 When discussing values as a group, highlight both the common agreements and also the outlying ideas.
 Leaders must ultimately decide which values best embody the culture and vision of their organization.
 Bring in different stakeholders to do a gut check on whether the values are legitimate.
 Measure behaviors against values and review and update values and metrics regularly.

Resources Mentioned

 Lead Bigger: The Transformative Power of Inclusion by Anne Chow

Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes

 How to Create Team Guidelines, with Susan Gerke (episode 192)
 How to Discover What Others Value, with Joe Hart (episode 616)
 How to Prevent a Team From Repeating Mistakes, with Robert “Cujo” Teschner (episode 660)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

712: Clarifying Values for a Workplace People Love, with Anne Chow

Jennifer Garvey Berger: Changing on the Job
Jennifer Garvey Berger is cofounder and CEO of Cultivating Leadership, a consultancy that serves executives and teams in the private, non-profit, and government sectors. Her clients include Google, Microsoft, Novartis, Wikipedia, and Oxfam International. She is the author of four leadership books, including now in it’s second edition, Changing on the Job: How Leaders Become Courageous, Wise, and Steady in an Anxious World*.

We often think about feedback as something we give to someone else. What if, in addition to that, feedback is an opportunity for both parties to learn and grow? In this conversation, Jennifer and I explore how this can open a door to some of the best leadership work we do.
Key Points

 If we view feedback as only giving our truth to someone else, we’ve missed a huge opportunity for growth.
 Start by separating what happened from the interpretation of what happened.
 Get curious about your own response: what made you react so strongly?
 Talk it out. You have to welcome someone else into your thinking if you’re going to really learn.
 Invite in how the other person sees the situation. Consider saying, “I’m really interested in what this looked like from your perspective.”
 The process of unwinding what you hear is the good work of leadership and some the best work you can do.
 Build a solution together.

Resources Mentioned

 Changing on the Job: How Leaders Become Courageous, Wise, and Steady in an Anxious World* by Jennifer Garvey Berger

Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes

 Essentials of Adult Development, with Mindy Danna (episode 273)
 How to Give Feedback, with Russ Laraway (episode 583)
 How to Lead Better Through Complexity, with Jennifer Garvey Berger (episode 613)

Production Credit
Coaching for Leaders is edited by Andrew Kroeger. Production support is provided by Sierra Priest.
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

713: How to Grow From Feedback, with Jennifer Garvey Berger

Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Listener Questions

 Josh asked about helpful practices for setting chat groups in the workplace, especially for remote workers.
 Lily was curious about the best way to structure a first session of a new innovation group and also how to help people engage.
 Nicole wondered how she might navigate a situation with a particular donor who is asking for more support than is typical.

Resources Mentioned

 The Art of Gathering: How We Meet and Why It Matters* by Priya Parker
 The Five Dysfunctions of a Team: A Leadership Fable* by Patrick Lencioni
 Sunrise, Sunset from Fiddler on the Roof

Related Episodes

 How to Create Meaningful Gatherings, with Priya Parker (episode 395)
 Transitioning to Remote Leadership, with Tammy Bjelland (episode 509)
 Transcend Leadership Struggles Through Your Strengths, with Lisa Cummings (episode 692)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

714: Team Collaboration and Communication, with Bonni Stachowiak

Sunita Sah: Defy
Sunita Sah is an award-winning professor at Cornell University and an expert in organizational psychology, leading groundbreaking research on influence, authority, compliance, and defiance. A trained physician, her research and analyses have been widely published in leading academic journals and media entities including The New York Times, Los Angeles Times, Harvard Business Review, and Scientific American. She is the author of Defy: The Power of No in a World That Demands Yes*.

We often think of defiance as a snap judgement. Yet, it’s so much more nuanced and purposeful than it often appears. In this conversation, Sunita and I explore the common patterns of defiance and how we can all do a better job of standing up for ourselves.
Key Points

 We follow bad advice – even when we know it is obviously bad – to avoid appearing unhelpful.
 Defiance means acting in accordance with your true values when there is pressure to do otherwise.
 True defiance is not a snap judgement; it’s a process.
 Acts of defiance are preceded by many moments of conscious compliance, when defiance is deferred.
 Five stages of defiance often emerge: (1) Tension, (2) Acknowledgement (to ourselves), (3) Escalation (vocalize to others), (4) Threat of non-compliance, and (5) Act of defiance.
 Vocalizing our concern to someone else is a key pivot point on the journey to ultimately saying no.
 Respond explicitly to these questions: (1) Who am I? (2) What type of situation is this? and (3) What does a person like me do in a situation such as this?

Resources Mentioned

 Defy: The Power of No in a World That Demands Yes* by Sunita Sah

Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes

 Find Courage to Speak When It Matters Most, with Allan McDonald (episode 229)
 How to Build Psychological Safety, with Amy Edmondson (episode 404)
 How to Speak Up, with Connson Locke (episode 546)

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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

715: How to Stand Up for Yourself, with Sunita Sah

Adam Galinsky: Inspire
Adam Galinsky is the Vice Dean for Diversity, Equity and Inclusion and Paul Calello Professor of Leadership and Ethics at the Columbia Business School. He co-authored the book Friend & Foe and his TED talk, How to Speak Up for Yourself, is one of the most popular of all time with over 7 million views. He's the author of Inspire: The Universal Path for Leading Yourself and Others.

Leaders can delegate many things, but vision is not one of them. Most every leader needs to be able to articulate the future. In this conversation, Adam and I explore the building blocks to get better at inspiring others.
Key Points

 Every leader has the potential to be inspiring. We can choose to get better.
 Whatever a leader says, either positive or negative, will be amplified.
 When values are brought front and center, they inspire behavior that creates a better future.
 Inspiring leaders offer a big picture, optimistic view of the future.
 Make visions simple and vivid. Simplicity is the key to inception. Use strong imagery that brings details to life.
 Repetition is essential for a vision to take hold. The more often we hear something, the more likely it becomes our own truth.

Resources Mentioned

 Inspire: The Universal Path for Leading Yourself and Others* by Adam Galinsky

Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes

 How to Sell Your Vision, with Michael Hyatt (episode 482)
 The Beliefs of Inspirational Leaders, with Stephen M. R. Covey (episode 707)
 How to Create Your Personal Vision (Audio course)

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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

716: How to Share an Inspiring Vision, with Adam Galinsky

Alison Wood Brooks: Talk
Alison Wood Brooks is the O’Brien Associate Professor of Business Administration and Hellman Faculty Fellow at the Harvard Business School, where she created and teaches a course called TALK. As a behavioral scientist, she is a leading expert on the science of conversation and her research was referenced in two of the top ten most-viewed TED talks and depicted in Pixar’s Inside Out 2. She is the author of Talk: The Science of Conversation and the Art of Being Ourselves*.

Conversations are the venues where leaders do so much of their work. We all know someone who always can keep a conversation interesting and relevant. In this episode, Alison and I discuss how a key tactic can help you towards more meaningful conversations.
Key Points

 Healthy relationships are critical for success, and relationships are about talking.
 Good conversation is both instinct and deliberate effort. Preparing topics in advance improves conversation immensely.
 Topics for conversation can be sourced from almost anywhere and help even if we don’t use those topics.
 Good topic management is more important than the right topic. The best conversationalists know when to shift.
 Small talk in an essential exploration ground for getting to bigger, more meaningful conversation.

Resources Mentioned

 Talk: The Science of Conversation and the Art of Being Ourselves* by Alison Wood Brooks

Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes

 The Way Into Difficult Conversations, with Kwame Christian (episode 497)
 How to Help Difficult Conversations Go Better, with Sheila Heen (episode 655)
 How to Connect with People Better, with Charles Duhigg (episode 670)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

717: A Key Tactic for Way Better Conversations, with Alison Wood Brooks

Sandra Matz: Mindmasters
Sandra Matz is a Columbia Business School professor, computational social scientist, and pioneering expert in psychological targeting. Her research uncovers the hidden relationships between our digital lives and our psychology with the goal of helping businesses and individuals make better decisions. She is the author of Mindmasters: The Data-Driven Science of Predicting and Changing Human Behavior*.

Algorithms are becoming more influential with each passing day. That’s why leaders must understand their power and then decide how their organizations engage. In this conversation, Sandra and I discuss where psychological targeting is at, where it’s going, and the opportunity you have to make the world a bit better.
Key Points

 Everyone knows everything in a small town (for better or worse). In the same way, psychological targeting can be used for both evil and good.
 Psychological targeting already is successful at identifying wealth, personality, income level, and sexual orientation – and keeps improving.
 None of this is going away. Understanding how the game of targeting is played can help you make it work to your advantage.
 Leaders and organizations who use targeting responsibly can do tremendous good, including helping people save money and flag early interventions for health crises.
 Be transparent with what data you’re collecting and how you’re using it. Consider newer practices like federated learning that protect privacy and provide permission-based access.
 Design systems and practices that anticipate the reality of future leaders with different values.

Resources Mentioned

 Mindmasters: The Data-Driven Science of Predicting and Changing Human Behavior by Sandra Matz

Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes

 Serve Others Through Marketing, with Seth Godin (episode 381)
 The Way to Earn Attention, with Raja Rajamannar (episode 521)
 The Reason People Make Buying Decisions, with Marcus Collins (episode 664)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

718: How Leaders Can Use the Algorithms for Good, with Sandra Matz

Ken Coleman: One Question
Ken Coleman is a Dave Ramsey personality and host of The Ken Coleman Show and the top-rated EntreLeadership Podcast. He’s also the author of One Question: Life-Changing Answers from Today’s Leading Voices*. Ken joined the Dave Ramsey team in 2014 and frequently guest hosts The Dave Ramsey Show, the third-ranked nationally syndicated talk radio show in America.
Key Points

 The fear of the unknown scares us from changing careers.
 The fear of regret may outweigh other fears.
 Ask yourself who you most want to help and what problem you most want to solve.
 The sweet spot is when you use your top talent to perform your top passion.
 The safe decision is often not the smartest decision.

Resources Mentioned

 The Ken Coleman Show
 EntreLeadership Podcast
 One Question: Life-Changing Answers from Today’s Leading Voices* by Ken Coleman
 Finding the Career That Fits You*
 The Ultimate Guide to Using Your Strengths to Get Hired*

Related Episodes

 An Astronaut’s Guide To Life On Earth, with Chris Hadfield (episode 149)
 How to Know When to Move On (episode 175)
 How to Figure Out Your Career, with Scott Anthony Barlow (episode 259)
 The Benefit of Being a Rookie, with Liz Wiseman (episode 340)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

352: How to Find Your Calling, with Ken Coleman

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