What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger
Powered by Change: How to design your business for perpetual success - EMBRACING CHANGE BOOK OF THE YEAR 2019, BUSINESS BOOK AWARDS
- Længde
- 6T 21M
- Sprog
- Engelsk
- Format
- Kategori
Økonomi & Business
**THE SUNDAY TIMES BUSINESS BESTSELLER**
There's an ancient proverb that states, "When the winds of change are blowing, some build a wall and others build a windmill".
In a business environment where change is the only constant, the stark reality is that it has never been harder to see what's happening around us, interpret information efficiently or develop successful strategies. This is down to both the increasing speed of change and the prevalent mindset about change, where change is seen as the enemy.
Powered by Change presents a radical new methodology for using change as a fuelling mechanism to generate outstanding business success: the Windmill Theory.
Power your business
The Windmill Theory enables leaders and organisations to think and act in a way that capitalises on a constantly changing environment. Constructed of four blades working in perpetual harmony with one another, it creates an empowered business that turns the winds of change into business success.
Filled with examples and stories from around the world, from global corporates to start-up ventures, Powered by Change delivers some astonishing insights and clear, actionable steps to achieve the ultimate competitive advantage.
Use this book to fuel your business for the future.
(P)2018 Hodder & Stoughton Limited
© 2018 Nicholas Brealey Publishing (Lydbog): 9781529319613
Udgivelsesdato
Lydbog: 15. november 2018
Andre kan også lide...
- Get the Meeting!: An Illustrative Contact Marketing Playbook Stu Heinecke
- Leadership 2030: The Six Megatrends You Need to Understand to Lead Your Company into the Future Yvonne Sell, Georg Vielmetter
- Heart and Sell: 10 Universal Truths Every Salesperson Needs to Know Shari Levitin
- Conversation Marketing: How to Be Relevant and Engage Your Customer by Speaking Human Kevin Lund
- Connected Planning: A Playbook for Agile Decision-Making (Wiley CIO) Ron Dimon
- Uncommon Service: How to Win by Putting Customers at the Core of Your Business Anne Morriss, Frances Frei
- The 100X Leader: How to Become Someone Worth Following Jeremie Kubicek, Steve Cockram
- Authentic Marketing: How To Capture Hearts and Minds Through the Power of Purpose Larry Weber
- Virtual Training: The Art of Conducting Powerful Virtual Training that Engages Learners and Makes Knowledge Stick Jeb Blount
- The Gift of Time: How Delegation Can Give you Space to Succeed Gail Thomas
- Why Smart Executives Fail: And What You Can Learn from Their Mistakes Sydney Finkelstein
- Great Business Teams: Cracking the Code for Standout Performance Howard M. Guttman
- Reinventing Talent Management: Principles and Practices for the New World of Work Edward E. Lawler
- Finding Allies, Building Alliances : 8 Elements that Bring and Keep People Together: 8 Elements that Bring--and Keep--People Together Mike Leavitt, Rich McKeown
- The Contrarian Effect: Why It Pays (Big) to Take Typical Sales Advice and Do the Opposite Michael Port, Elizabeth Marshall
- Create Amazing: Turning Your Employees into Owners for Explosive Growth Greg Graves
- The Intelligent Leader: Unlocking the 7 Secrets to Leading Others and Leaving Your Legacy John Mattone
- Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits John Goodman
- Scale or Fail: How to Build Your Dream Team, Explode Your Growth, and Let Your Business Soar Allison Maslan
- Selling With Noble Purpose: How to Drive Revenue and Do Work That Makes You Proud, 2nd Edition Lisa Earle McLeod
- Transform Customer Experience: How to achieve customer success and create exceptional CX Isabella Villani
- The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate Jacob Morgan
- The Blueprint: 6 Practical Steps to Lift Your Leadership to New Heights Douglas R. Conant, Amy Federman
- Leading Lean: Ensuring Success and Developing a Framework for Leadership Jean Dahl
- Selling the Sizzle: Hot Marketing Strategies for Business Owners Bryan Heathman, Tom Corson-Knowles, Christo Hall, Franziska Iseli
- Lead from the Future: How to Turn Visionary Thinking Into Breakthrough Growth Mark W. Johnson, Josh Suskewicz
- Follow the Feeling: Brand Building in a Noisy World Kai D. Wright
- Chess Not Checkers: Elevate Your Leadership Game Mark Miller
- Stealing the Corner Office: The Winning Career Strategies They'll Never Teach You in Business School Brendan Reid
- Rebel Leadership: How to Thrive in Uncertain Times Larry Robertson
- The Customer Success Economy: Why Every Aspect Of Your Business Model Needs A Paradigm Shift Nick Mehta, Allison Pickens
- What You Really Need to Lead: The Power of Thinking and Acting Like an Owner Robert S. Kaplan
- Mythology 101: From Gods and Goddesses to Monsters and Mortals, Your Guide to Ancient Mythology Kathleen Sears
- Mastering Leadership: An Integrated Framework for Breakthrough Performance and Extraordinary Business Results William A. Adams, Robert J. Anderson
- The Surprising Science of Meetings: How You Can Lead Your Team to Peak Performance Dr. Steven G. Rogelberg
- Marketing Above the Noise: Achieve Strategic Advantage with Marketing that Matters Linda J. Popky
- Start Before You're Ready: The Young Entrepreneurs Guide to Extraordinary Success in Work and Life Mick Spencer
- The Lean Enterprise: How Corporations Can Innovate Like Startups Obie Fernandez, Trevor Owens
- The Employee Experience: How to Attract Talent, Retain Top Performers and Drive Results: How to Attract Talent, Retain Top Performers, and Drive Results Tracy Maylett, EdD, Matthew Wride, JD
Vælg dit abonnement
Over 1 million titler
Download og nyd titler offline
Eksklusive titler + Mofibo Originals
Børnevenligt miljø (Kids Mode)
Det er nemt at opsige når som helst
Premium
For dig som lytter og læser ofte.
129 kr. /måned
1 konto
100 timer/måned
Eksklusivt indhold hver uge
Fri lytning til podcasts
Ingen binding
Unlimited
For dig som lytter og læser ubegrænset.
159 kr. /måned
1 konto
Ubegrænset timer
Eksklusivt indhold hver uge
Fri lytning til podcasts
Ingen binding
Family
For dig som ønsker at dele historier med familien.
Fra 179 kr. /måned
2-6 konti
100 timer/måned pr. konto
Fri lytning til podcasts
Kun 39 kr. pr. ekstra konto
Ingen binding
Dig + 1 familiemedlem
2 konti179 kr. /måned
Flex
For dig som vil prøve Mofibo.
89 kr. /måned
1 konto
20 timer/måned
Gem op til 100 ubrugte timer
Eksklusivt indhold hver uge
Fri lytning til podcasts
Ingen binding
Har du en rabatkode?
Indtast koden her
