Lyt når som helst, hvor som helst

Nyd den ubegrænsede adgang til tusindvis af spændende e- og lydbøger - helt gratis

  • Lyt og læs så meget du har lyst til
  • Opdag et kæmpe bibliotek fyldt med fortællinger
  • Eksklusive titler + Mofibo Originals
  • Opsig når som helst
Start tilbuddet
DK - Details page - Device banner - 894x1036
Længde
5T 23M
Sprog
Engelsk
Format
Kategori

Økonomi & Business

In this interconnected world dominated by social media, consumers’ voices are broadcast louder and wider than ever before. Companies are faced with the choice to either listen to their customers and thrive…or eventually die. No matter what industry you’re in, you need to deliver an exceptional experience to customers that will make them want to shout your name from the rooftops! In Listen Or Die, customer experience expert Sean McDade presents 40 quick, easy-to-use best practices for creating an exemplary Voice of Customer (VoC) program. With advice on every step of the process—from understanding customer centricity to rallying executive support to asking customers the right questions—Sean gives you the tools you need to build a VoC program that delivers ROI, turning customer feedback into gold. In just a few hours, you'll learn how to develop a competitive edge by managing your customer experience to drive real, impactful business results. It's time to go beyond average, become truly customer-centric, and take your business to extraordinary new levels.

© 2023 Author's Republic (Lydbog): 9781544538075

Release date

Lydbog: 1. marts 2023

Andre kan også lide...

  1. Mind Over Markets: Power Trading with Market Generated Information, Updated Edition James F. Dalton
  2. The Strategy Legacy: How to Future-Proof a Business and Leave Your Mark Alex Brueckmann
  3. Dot Com Riches Larry Walse
  4. Metaverse Investing for Beginners and Advanced: A Complete Guide to the New Digital Revolution and Metaverse Business. Learn All About Land Investing, NFT, Blockchain Gaming and Other Digital Arts of the Future Invest. John Nakamoto
  5. Go Tech, or Go Extinct: How Acquiring Tech Disruptors Is the Key to Survival and Growth for Established Companies Paul Cuatrecasas
  6. Your invisible Network Michael Urtuzuástegu Melcher
  7. Tireless: Key Principles that Drive Success Beyond Business School Kim Lorenz
  8. Create Amazing: Turning Your Employees into Owners for Explosive Growth Greg Graves
  9. The New Prince: Why and How to Startup Marco Trombetti
  10. Making It in Real Estate: Starting Out as a Developer John McNellis
  11. Rookie Mistakes: Advice from Top Executives on Five Critical Leadership Errors Mike McHargue
  12. Confronting Our Freedom: Leading a Culture of Chosen Accountability and Belonging Peter Block
  13. The Blue Square Method Duncan McPherson
  14. Problem Hunting: The Tech Startup Textbook Brian Long
  15. Growing Influence: A Story of How to Lead with Character, Expertise, and Impact Ron Price
  16. The Age of Deleveraging: Investment Strategies for a Decade of Slow Growth and Deflation A. Gary Shilling
  17. Selling Above and Below the Line: Convince the C-Suite. Win Over Management. Secure the Sale. William Miller
  18. NFT Guide: The Handbook for Beginners & Advanced to Investing-Selling Non-Fungible Token. Begins First Steps In Metaverse Business Through Cryptos or Become an NFT Real Artist and Ride This Revolution! Meta Trading Academy
  19. The Government Leader’s Field Guide to Organizational Agility: How to Navigate Complex and Turbulent Times Sarah C. Miller
  20. Building Leaders the West Point Way: Ten Principles from the Nation's Most Powerful Leadership Lab Joseph P. Franklin
  21. Results, Not Reports: Building Exceptional Organizations by Integrating Process, Performance,and People Peter Follows
  22. Ignore the Hype: Financial Strategies Beyond the Media-Driven Mayhem Brian Perry
  23. Step Up, Step Back: How to Really Deliver Strategic Change in Your Organization Elsbeth Johnson, PhD
  24. Well Connected: An Unconventional Approach to Building Genuine, Effective Business Relationships Greg Lewis
  25. Elite Performance for Managers: The Essential Steps for Transforming Your Career, Life, and Destiny Talbot A. Stark
  26. The Product Momentum Gap: Bringing together product strategy and customer value Dave Martin
  27. Ends.: Why we overlook endings for humans, products, services and digital. And why we shouldn’t. Joe Macleod
  28. First Be Nimble: A Story About How to Adapt, Innovate and Perform in a Volatile Business World Graham Winter
  29. Rebooting Work: Transform How You Work in the Age of Entrepreneurship Carlye Adler
  30. Don't Bring It to Work: Breaking the Family Patterns That Limit Success Sylvia Lafair
  31. First Generation Wealth: Three Guiding Principles for Long-Lasting Wealth and an Enduring Family Legacy Adrian Cronje Ph.D. CFA
  32. Pivot Points: Five Decisions Every Successful Leader Must Make Julia Tang Peters
  33. Credibility: How Leaders Gain and Lose It, Why People Demand It Barry Z. Posner
  34. Anticipate Failure: The Entrepreneur's Guide to Navigating Uncertainty, Avoiding Disaster, and Building a Successful Business Lak Ananth
  35. 50 business models of the new economy. Lessons from unicorn companies Mikhail Ivanov
  36. A New History of Management Stephen Cummings
  37. Create the Future: Tactics for Disruptive Thinking Jeremy Gutsche
  38. Brilliant, Crazy, Cocky: How the Top 1% of Entrepreneurs Profit from Global Chaos Sarah Lacy
  39. Ace It!: How Sales Champions Win New Business Bernie Weiss
  40. [EPE Principle] Enter, Perform, Exit: Understanding The Opportunity Cycle Azeez Amida
  41. Questions That Get Results: Innovative Ideas Managers Can Use to Improve Their Teams' Performance Paul Cherry
  42. Iterate: Run a Fast, Flexible, Focused Management Team Ed Muzio
  43. How to Hire A-Players: Finding the Top People for Your Team- Even If You Don't Have a Recruiting Department Eric Herrenkohl
  44. WINX: The Problem Solving Model to Win Exponentially with Customers, Employees & Your Bottom Line Irma Parone
  45. Emerging Domestic Markets: How Financial Entrepreneurs Reach Underserved Communities in the United States Gregory Fairchild

Vælg dit abonnement

  • Over 600.000 titler

  • Download og nyd titler offline

  • Eksklusive titler + Mofibo Originals

  • Børnevenligt miljø (Kids Mode)

  • Det er nemt at opsige når som helst

Flex

For dig som vil prøve Mofibo.

89 kr. /måned
  • 1 konto

  • 20 timer/måned

  • Gem op til 100 ubrugte timer

  • Eksklusivt indhold hver uge

  • Fri lytning til podcasts

  • Ingen binding

Prøv gratis
Den mest populære

Premium

For dig som lytter og læser ofte.

129 kr. /måned
  • 1 konto

  • 100 timer/måned

  • Eksklusivt indhold hver uge

  • Fri lytning til podcasts

  • Ingen binding

Start tilbuddet

Unlimited

For dig som lytter og læser ubegrænset.

149 kr. /måned
  • 1 konto

  • Ubegrænset adgang

  • Eksklusivt indhold hver uge

  • Fri lytning til podcasts

  • Ingen binding

Start tilbuddet

Family

For dig som ønsker at dele historier med familien.

Fra 179 kr. /måned
  • 2-6 konti

  • 100 timer/måned pr. konto

  • Fri lytning til podcasts

  • Kun 39 kr. pr. ekstra konto

  • Ingen binding

2 konti

179 kr. /måned
Prøv gratis