Start tilbuddet

Lyt når som helst, hvor som helst

Nyd den ubegrænsede adgang til tusindvis af spændende e- og lydbøger - helt gratis

  • Lyt og læs så meget du har lyst til
  • Opdag et kæmpe bibliotek fyldt med fortællinger
  • Eksklusive titler + Mofibo Originals
  • Opsig når som helst
Start tilbuddet
DK - Details page - Device banner - 894x1036
Start tilbuddet

Customer Success Bundle: 2 in 1 Bundle, Customer Care, Customer Service

Start tilbuddet
5 Anmeldelser

3.6

Længde
39M
Sprog
Engelsk
Format
Kategori

Økonomi & Business

Customer care and customer service?

Could your customer service be improved? Do you need help making sure you get it right every time? Almost every business depends on its customers and your one is probably no different. Without the customer there is no order and without the order there is no profit. It's easy to see how a business could quickly fold without great customer service at its core. Making sure your customer service is as good a it can be is now much easier with this bundle.

This two-in-one bundle series includes the following audiobooks:

1. Customer Care: The Ultimate Guide to Strategic Customer Support That Gets Your Business Loyal Clients

2. Customer Service: The Ultimate Guide to Learning the Art of Customer Experience Excellence

Learning how to give your customers a great experience should be one of the first things any business does, to ensure that it remains healthy, competitive and keeps customer needs and satisfaction at the heart of it all.

© 2020 Author's Republic (Lydbog): 9781662146862

Release date

Lydbog: 15. september 2020

Tags

    Andre kan også lide...

    1. The Customer Success Economy: Why Every Aspect Of Your Business Model Needs A Paradigm Shift Nick Mehta
    2. Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Nick Mehta
    3. The Customer Success Professional's Handbook: How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth For Your Company Ruben Rabago
    4. Transform Customer Experience: How to achieve customer success and create exceptional CX Isabella Villani
    5. Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences Eric Berridge
    6. Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits John Goodman
    7. Ultimate Customer Service: Customer Service Essentials for Loyal Customers Made for Success
    8. The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value Peter Fader
    9. Win the Customer: 70 Simple Rules for Sensational Service Flavio Martins
    10. Customer Relationship Introbooks Team
    11. Talk Like TED: The 9 Public Speaking Secrets of the World's Top Minds Carmine Gallo
    12. Customer Loyalty: Top Strategies for Increasing Your Company’s Bottom Line Justin Sachs
    13. The Effective Executive: The Definitive Guide to Getting the Right Things Done Peter F. Drucker
    14. Never Split the Difference: Negotiating As If Your Life Depended On It Chris Voss
    15. Customer Experience For Dummies Roy Barnes
    16. Marketing Made Simple: A Step-by-Step StoryBrand Guide for Any Business Donald Miller
    17. Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Micah Solomon
    18. The Storyteller's Secret: How TED Speakers and Inspirational Leaders Turn Their Passion into Performance Carmine Gallo
    19. Why Customer Service is NOT Enough: Strategies to Create Customer Loyalty Lisa Ford
    20. At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques Frank Eliason
    21. Communication Carolyn Boyes
    22. How to Talk to Anybody, Anytime, Anywhere: 3 Steps to Make Instant Connections Chris Widener
    23. Digital Customer Service: Transforming Customer Experience for An On-Screen World Rick Delisi
    24. Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Micah Solomon
    25. Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary Steve Curtin
    26. The Psychology of Selling: Increase Your Sales Faster and Easier Than You Ever Thought Possible Brian Tracy
    27. How to Write Copy That Sells: The Step-By-Step System for More Sales, to More Customers, More Often Ray Edwards
    28. The Mom Test: How to Talk to Customers & Learn if Your Business is a Good Idea When Everyone is Lying to You Rob Fitzpatrick
    29. Blue Ocean Strategy W. Chan Kim
    30. Customer CEO: How to Profit from the Power of Your Customers Chuck Wall
    31. The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service Jeff Toister
    32. Marketing 4.0: Moving from Traditional to Digital Philip Kotler
    33. Closing the Sale: 5 Sales Skills for Achieving Win-Win Outcomes and Customer Success: 5 Sales Skills for Achieving a Win-Win Craig Christensen
    34. Fooled by Randomness: The Hidden Role of Chance in Life and in the Markets Nassim Nicholas Taleb
    35. Unlimited Sales Success: 12 Simple Steps for Selling More than You Ever Thought Possible Brian Tracy
    36. The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback Dan Olsen
    37. The Magic of Thinking Big David Schwartz
    38. The Achievement Habit: Stop Wishing, Start Doing, and Take Command of Your Life Bernard Roth
    39. The Product-Led Organization: Drive Growth by Putting Product at the Center of Your Customer Experience Todd Olson
    40. The TenX Rule: The Only Difference Between Success and Failure Grant Cardone
    41. Good to Great Jim Collins
    42. Get Smart: How to Think and Act Like the Most Successful and Highest-Paid People in Every Field Brian Tracy
    43. Trillion Dollar Coach: The Leadership Playbook of Silicon Valley's Bill Campbell Jonathan Rosenberg
    44. How To Win Friends And Influence People Dale Carnegie
    45. 13 Things Mentally Strong People Don't Do: Take Back Your Power, Embrace Change, Face Your Fears, and Train Your Brain for Happiness and Success Amy Morin
    46. Leadership Strategy and Tactics: Learn to Lead Like a Navy SEAL, from the Bestselling Author of 'Extreme Ownership' and 'The Dichotomy of Leadership' Jocko Willink
    47. Hyperfocus: How to Work Less and Achieve More Chris Bailey
    48. No Excuses!: The Power of Self-Discipline: The Power of Self-Discipline; 21 Ways to Achieve Lasting Happiness and Success Brian Tracy

    Vælg dit abonnement

    • Over 600.000 titler

    • Download og nyd titler offline

    • Eksklusive titler + Mofibo Originals

    • Børnevenligt miljø (Kids Mode)

    • Det er nemt at opsige når som helst

    Flex

    For dig som vil prøve Mofibo.

    89 kr. /måned

    • 1 konto

    • 20 timer/måned

    • Gem op til 100 ubrugte timer

    • Eksklusivt indhold hver uge

    • Fri lytning til podcasts

    • Ingen binding

    Prøv gratis
    Den mest populære

    Premium

    For dig som lytter og læser ofte.

    129 kr. /måned

    • 1 konto

    • 100 timer/måned

    • Eksklusivt indhold hver uge

    • Fri lytning til podcasts

    • Ingen binding

    Start tilbuddet

    Unlimited

    For dig som lytter og læser ubegrænset.

    149 kr. /måned

    • 1 konto

    • Ubegrænset adgang

    • Eksklusivt indhold hver uge

    • Fri lytning til podcasts

    • Ingen binding

    Start tilbuddet

    Family

    For dig som ønsker at dele historier med familien.

    Fra 179 kr. /måned

    • 2-6 konti

    • 100 timer/måned pr. konto

    • Fri lytning til podcasts

    • Kun 39 kr. pr. ekstra konto

    • Ingen binding

    2 konti

    179 kr. /måned
    Prøv gratis
    Læs mere
    Udforsk
    Brugbare links
    Sprog og region

    • Dansk

    • Danmark

    • App Store
    • Google Play
    Følg os