Customer Relationship Imprinting: The 6 Elements That Ensure Exceptional Service Without Exception Michael Barnett
Lyt når som helst, hvor som helst
Nyd den ubegrænsede adgang til tusindvis af spændende e- og lydbøger - helt gratis
- Lyt og læs så meget du har lyst til
- Opdag et kæmpe bibliotek fyldt med fortællinger
- Eksklusive titler + Mofibo Originals
- Opsig når som helst
Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever
- Af
- Med
- Forlag
- Varighed
- 4T 34M
- Sprog
- Engelsk
- Format
- Kategori
Økonomi & Business
Customer service done right is one of today's most powerful competitive advantages. In Can Your Customer Service Do This?, customer service turnaround wizard and renowned customer service training expert Micah Solomon shares everything he knows, and everything you need to know, about how to create a truly Five-Star customer service experience and use it to build sustainable bottom-line success.
In this book, you'll find the proven hands-on methods for:
● Applying the secret "Gold Touch" customer service method that Five-Star companies in hospitality and other high-touch industries have secretly (well, secretly until now!) used to increase customer engagement
● Moving every customer systematically up the loyalty ladder—from disengaged to loyalty to becoming a vocal advocate, online and off
● Transforming your most angry, upset, "I'll never use you again!" customers into true company loyalists via the scientifically proven principles of customer service recovery
● Harnessing the latest technology, including AI, to deliver top-shelf customer service in collaboration with your customer-facing employees and on a self-service basis
● and more
© 2023 McGraw Hill-Ascent Audio (Lydbog): 9781638413882
Udgivelsesdato
Lydbog: 3. oktober 2023
Andre kan også lide...
- Essential Small Business Leadership Skills: Develop Your Organization and Structure, Achieve Small Business Growth, and Complete Complex Business Tasks. Diana Armstrong
- Lead With Super Clarity: How successful leaders achieve exceptional results. Maanda Tshifularo
- Remarkable Service: How to Keep Your Doors Open Mike Mack
- 50 Skills – The Entrepreneurs' Handbook: How to design, start, grow and protect your business Ray Spooner
- Crafting the Customer Experience For People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand Kelly McDonald
- Beyond the Lines: Creating a Leadership Culture to Achieve Extraordinary Results Rusty Komori
- Treat Me Like a Customer: Using Lessons from Work to Succeed in Life Louis Upkins, Jr.
- Mission Control: How Nonprofits and Governments Can Focus, Achieve More, and Change the World Liama Downey
- The Power of Strategy: How to Achieve Your Goals in Any Situation Sachin Naha
- Value First Prospecting: The Proven System to Attract Ideal Clients Sten Morgan
- Strategic Secrets: The Most Effective Success Strategies You’ll Ever Need to Achieve Greatness in Your Life and Career Randrick Chance
- The Complete Executive: The 10-Step System for Great Leadership Performance Karen Wright
- Options Trading: Learn How to Achieve Financial Freedom, Techniques and Strategies on Dividend Stocks. For Beginners and Advanced Investors Dexter Carlile
- I'll Be Back: How To Get Customers To Come Back Again & Again Shep Hyken
- How a Successful Person Thinks Sachin Naha
- Extraordinary Groups: How Ordinary Teams Achieve Amazing Results Geoffrey M. Bellman
- Relationshift: Unleash the Surprising Power of Relationships to Change Yourself, Remake Your Life, and Achieve Any Business Goal Justin Blaney, D.M.
- Flip the Switch: Activate Your Drive to Achieve a Freakish Level of Success Coach Micheal Burt
- Beyond the Game: Creating a Leadership Culture to Achieve Extraordinary Results Rusty Komori
- The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More! Marsha Collier
- Customer Service for Beginners: Develop 5 Star Customer Service Skills for Success T J Alistair
- The Leader's Journey: Transforming Your Leadership to Achieve the Extraordinary Donna Lichaw
- The Unstoppable Journey Transforming from Freelancer to Founder J Maz
- Step Up To Success In Business and In Life: You Can Achieve Your Dreams! Nido R. Qubein
- The Elite Mindset Secrets of High Performers and How to Think Like Them J Maz
- Productivity Reimagined: Shattering Performance Myths to Achieve Sustainable Growth Jacob Stoller
- At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques Frank Eliason
- How to Build High Performance IT Teams: Tips and Techniques that IT Managers Can Use in Order to Develop Productive Teams Dr. Jim Anderson
- Customer Service: 101: A Step-by-step guide to enhancing customer service David Elliot
- I'd Rather Eat Dirt Than Set Goals!: Use the Power of the Pyramid to Achieve Success Dr. Peter Francis
- Lean Customer Development: Building Products Your Customers Will Buy Cindy Alvarez
- Why Customer Service is NOT Enough: Strategies to Create Customer Loyalty Lisa Ford
- Performance Coaching: Powerful Lessons for a Personal Change to Achieve Extraordinary Results and Reach Success in Life Richard Pucelik
- Self-Discipline: Mindset Guide To Increase Willpower, Self Confidence, Maximize Productivity, Develop Grit, Perseverance, Daily Habits And Achieve Your Goals Bob A. Mills
- Affiliate Cash: How To Make Money As An Affiliate Marketer Omar Johnson
- How to Build a Better You Bryan Dodge
- Achieve Your Goals: SELF-DISCIPLINE: SELF-DISCIPLINE. FIND OUT HOW TO ACHIEVE YOUR GOALS, BREAK BAD HABITS, PROGRAM AND SET YOUR MIND AND MANAGE YOUR TIME BETTER Daniel Robert
- Practice Soccer At Home: 100 Individual Soccer Drills and Fitness Exercises to Improve Ball Control, Shooting and Stamina In Your Home and Backyard Chest Dugger
- The Killer Instinct: How To Master It And Achieve Anything That You Want Omar Johnson
- The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World John R DiJulius III
- The Power of Being Alone for Men: Discovering Inner Strength and Success Through Solitude Ayhan Yagci
- Basic Soccer Drills for Kids: 150 Soccer Coaching and Training Drills, Tactics and Strategies to Improve Kids Soccer Skills and IQ Chest Dugger
- Achieve Your New Year Goals and Dreams in 12 Months Anderson M. Hill
Vælg dit abonnement
Over 600.000 titler
Download og nyd titler offline
Eksklusive titler + Mofibo Originals
Børnevenligt miljø (Kids Mode)
Det er nemt at opsige når som helst
Den mest populære
Premium
For dig som lytter og læser ofte.
1 konto
100 timer/måned
Eksklusivt indhold hver uge
Fri lytning til podcasts
Ingen binding
Unlimited
For dig som lytter og læser ubegrænset.
1 konto
Ubegrænset adgang
Eksklusivt indhold hver uge
Fri lytning til podcasts
Ingen binding
Family
For dig som ønsker at dele historier med familien.
2-6 konti
100 timer/måned pr. konto
Fri lytning til podcasts
Kun 39 kr. pr. ekstra konto
Ingen binding
2 konti
179 kr. /månedFlex
For dig som vil prøve Mofibo.
1 konto
20 timer/måned
Gem op til 100 ubrugte timer
Eksklusivt indhold hver uge
Fri lytning til podcasts
Ingen binding
Sprog og region
Dansk
Danmark
