Foundations of Quality Risk Management: A Practical Approach to Effective Risk-Based ThinkingJayet Moon
Lean Healthcare: A Practical Guide for Executing Lean Improvements with Real-World Case StudiesDennis R. Delisle
Excelling on a Digital Transformation Journey: A Field Guide to Help You Define Your SuccessTherese Costich
Sustainable Business and Industry: Designing and Operating for Social and Environmental ResponsibilityJoseph Jacobsen
The ISO 14001:2015 Implementation Handbook: Using the Process Approach to Build an Environmental Management SystemMilton P. Dentch
Lean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and ImprovementsDebashis Sarkar
Product Safety Excellence: The Seven Elements Essential for Product Liability PreventionTimothy A. Pine
The Executive Guide to Understanding and Implementing Lean Six Sigma: The Financial ImpactRobert M. Meisel
The FDA and Worldwide Current Good Manufacturing Practices and Quality System Requirements Guidebook for Finished PharmaceuticalsJosé (Pepe) Rodríguez-Pérez
Lean Doctors: A Bold and Practical Guide to Using Lean Principles to Transform Healthcare Systems, One Doctor at a TimeAneesh Suneja
A Lean Guide to Transforming Healthcare: How to Implement Lean Principles in Hospitals, Medical Offices, Clinics, and Other Healthcare OrganizationsTom Zidel
Permission to Forget: And Nine Other Root Causes of America’s Frustration with Education - Tenth Anniversary EditionLee Jenkins
Establishing a Culture of Patient Safety: Improving Communication, Building Relationships, and Using Quality ToolsJudith Ann Pauley
Practical Design of Experiments (DOE): A Guide for Optimizing Designs and ProcessesMark Allen Durivage
Cracking the Case of ISO 9001:2015 for Service: A Simple Guide to Implementing Quality Management in Service OrganizationsCharles A. Cianfrani
The Customer Advocate and the Customer Saboteur: Linking Social Word-of-Mouth, Brand Impression, and Stakeholder BehaviorMichael W. Lowenstein
Cracking the Case of ISO 9001:2015 for Manufacturing: A Simple Guide to Implementing Quality Management in ManufacturingCharles A. Cianfrani
Lean-Six Sigma for the Public Sector: Leveraging Continuous Process Improvement to Build Better GovernmentsBrandon Cole
ISO 56000: Building an Innovation Management System: Bring Creativity and Curiosity to Your QMSPeter Merrill
ISO 9001:2015 Internal Audits Made Easy: Tools, Techniques, and Step-by-Step Guidelines for Successful Internal AuditsAnn W. Phillips
Integrated Management Systems: QMS, EMS, OHSMS, FSMS including Aerospace, Service, Semiconductor/Electronics, Automotive, and FoodR. Dan Reid5
Using ISO 9001 in Healthcare: Applications for Quality Systems, Performance Improvement, Clinical Integration, and AccreditationJames M. Levett
Advanced Quality Auditing: An Auditor’s Review of Risk Management, Lean Improvement, and Data AnalysisLance B. Coleman
Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control ApplicationsRaymond G. Carey
The ISO 45001:2018 Implementation Handbook: Guidance on Building an Occupational Health and Safety Management SystemMilton P. Dentch
The ISO 9001:2015 Implementation Handbook:: Using the Process Approach to Build a Quality Management SystemMilton P. Dentch
How to Establish a Document Control System for Compliance with ISO 9001:2015, ISO 13485:2016, and FDA Requirements: A Comprehensive Guide to Designing a Process-Based Document Control SystemStephanie L. Skipper5
Practical Attribute and Variable Measurement Systems Analysis (MSA): A Guide for Conducting Gage R&R Studies and Test Method ValidationsMark Allen Durivage
Connected, Intelligent, Automated: The Definitive Guide to Digital Transformation and Quality 4.0Nicole Radziwill
The Art of Integrating Strategic Planning, Process Metrics, Risk Mitigation, and AuditingJanet Bautista Smith
Managing Organizational Risk Using the Supplier Audit Program: An Auditor's Guide Along the International Audit TrailLance B. Coleman
Make Your Clinics Flow with Synchrony: A Practical and Innovative Guide for Physicians, Managers, and StaffAneesh Suneja
The Joy of Lean: Transforming, Leading, and Sustaining a Culture of Engaged Team PerformanceDodd Starbird
Quality Experience Telemetry: How to Effectively Use Telemetry for Improved Customer SuccessAlka Jarvis
Kaizen Kanban: A Visual Facilitation Approach to Create Prioritized Project PipelinesFabrice Bouchereau
Culture Is Everything: How to Become a True Culture Warrior and Lead Your Organization to VictoryJeff Veyera
A Practical Field Guide for ISO 13485:2016: Medical Devices--Quality Management Systems--Requirements for Regulatory PurposesErik V. Myhrberg
The AS9100C, AS9110, and AS9120 Handbook: Understanding Aviation, Space, and Defense Best PracticesJames Culliton
Auditing Beyond Compliance: Using the Portable Universal Quality Lean Audit ModelJanet Bautista Smith
The Strategic Knowledge Management Handbook: Driving Business Results by Making Tacit Knowledge ExplicitArun Hariharan
Unleash Quality: Build a Winning Strategy for a Culture of Quality that Will Unleash Your Growth and Profit PotentialArron S. Angle
Using ISO 9001 in Healthcare: Applications for Quality Systems, Performance Improvement, Clinical Integration, Accreditation, and Patient SafetyJames M. Levett
Beyond Compliance Design of a Quality System: Tools and Templates for Integrating Auditing PerspectivesJanet Bautista Smith
Stakeholder-Driven Strategic Planning in Education: A Practical Guide for Developing and Deploying Successful Long-Range PlansRobert W. Ewy
The Uncertainty of Measurements: Physical and Chemical Metrology: Impact and AnalysisShri Krishna Kimothi
Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis MethodsBob E. Hayes