Summary Steve Powell DHA is the CEO and Founder of Synensys Global and is a recognized leader in performance improvement. He has led programs in the US Navy, commercial airline industry, and the healthcare industry for more than 30 years and is passionate about patient safety, quality control, and patient-centered care improvements. Steve shares what he learned in safety when he was a Navy Pilot and how these experiences crossover nicely into the medical industry. He also shares his thoughts on what makes a team successful when it comes to patient handoffs, and the 5 key principles to a high-reliability organization. ResourcesInstitute of MedicineTeamSTEPPSKohn KT, Corrigan JM, Donaldson MS, eds. To Err is Human: Building a Safer Health System. Washington, DC: Committee on Quality Health Care in America, Institute of Medicine: National Academy Press; 1999.Nash D, Beliveau ME. Two lessons hospitals can learn from their COVID response. MedPage Today. Dec 7, 2020. Connect with Steve: Synensysglobal.com + LinkedInConnect with Alex: Thistleeditorial.com + LinkedIn Podcast TeamHost: Alexandra Howson PhDSound Engineer: Suzen MarieShownotes: Anna Codina Support the show📍Grab the WriteCME Roadmap⭐ Review the podcast🗞️ Biweekly Newsletter with tips and resources to enrich your CME content niche➡️ Join WriteCME Pro for ongoing professional development 🌐 Podcast website🎙️ Share the podcast