Just when you've finally convinced everyone to work mobile-first, the world goes multimodal. If you're not already working on how you might need to plan for voice interaction and conversation design, physical interaction, and even augmented reality, don't worry - you'renot alone. We sat down with Cheryl Platz (author, and now Director of UX, Player Platform for Riot Games) to learn how to adapt our products.

Featured Links: Follow Cheryl on LinkedIn and Twitter | Cheryl's Website | Cheryl's book 'Design Beyond Devices: Creating Multimodal, Cross-Device Experiences' | Capturing Customer Context - free downloadable worksheets | 'How Calm Technology Can Help Us Be More Human' talk by Amber Case

Our Hosts Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.