Domino’s HR Tech Transformation with Matt King

Domino’s isn’t just delivering pizza in 30 minutes or less anymore—they’re trying to deliver candidates, too. In this episode, we sit down with Matt King, Director of HR Tech at Domino’s, to talk AI, ATS drama, and why franchisees always have “better ideas” than corporate.

From killing off Kenexa (RIP, nobody misses you) to jumping into bed with SmartRecruiters, Domino’s is betting big on speed, automation, and a sprinkle of chatbot charm. Matt spills on:

Why hiring at Domino’s must be as fast as ordering a pepperoni with extra cheese.

How chatbots went from clunky decision trees to almost-human assistants (minus the dad jokes).

What happens when franchisees get in a room with vendors.

The eternal struggle between human touch and “just let the damn bot send the background check reminder.”

And yes—we even asked about the Noid. Because if Domino’s doesn’t bring him back as a recruiting chatbot, what are we even doing here?

It’s tech, pizza, and questionable morals—just another day on The Chad & Cheese Podcast: AI Sessions.