Why Big Data in Business Still Needs Human Intuition

For some companies, big data remains an abstraction; for others, it's an integral part of the lifeblood of a business. Mat Harris is vice president at Sojern, a travel marketing platform that has leveraged big data to grow $3 billion in bookings and 1/3 of a billion traveler profiles across its platform. In this episode, Harris speaks about how Sojern and other businesses are using a combination of their data and other sources of data (what he calls third and "second" data sources) in order to make informed marketing decisions and better market their services to buyers. Harris sheds light on the direct ROI for big data in different businesses, and it's an interesting episode from the perspective of an executive who is using big data to make decisions on business directions.