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Daniel Faggella

The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI.

Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption.

Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise

The AI in Business Podcast

Finance teams face immense pressure to operate faster, but rushing to automate over fragmented systems only compounds errors downstream. Ciprian Porutiu, SVP of Strategic Initiatives at Marsh, joins host Yolandi de Weerdt to explain why establishing a common language and federated data domains matters far more than forcing everything into a single centralized database. He shares practical approaches for managing phased rollouts, involving cross-functional users early in system design, and connecting underlying data governance directly to strategic business performance. ​ This episode is sponsored by Fynapse. Learn how financial institutions are digitizing paper-based records to unlock usable data for AI, and using alternative data like public web and social signals to enhance risk assessment, download our free PDF report, "AI in Financial Services Executive Cheat Sheet" at emerj.com/fcs1

Modernizing Finance Data for Faster and More Reliable Operations - with Ciprian Porutiu of Marsh

For large banks, the barrier to AI at scale is rarely the model. It's decades of fragmented systems, inherited through mergers, acquisitions, and new products, where each team trusts its own data and no single view of context exists. Agentic AI doesn't fix that fragmentation; it amplifies it across every user and every prompt. ​ In this episode, Nathaniel Bell, Data Management Director at Wells Fargo, joins host Yolandi de Weerdt, to examine why the real challenge for regulated institutions is scaling trust while automating, why leaders should judge new technology on the business outcome it can prove rather than the demo, and why no process should be automated before it's standardized. ​ Bell outlines the practical shifts underway: from manual attestations and spreadsheets toward automated logs that show what happened in a workflow, from governance as document review toward governance built into workflows as code, and from buying new tools toward changing how teams work once they have them. ​ According to Nielsen, 91% of podcast listening happens alone, indicating deep, undistracted attention — ideal for complex B2B messaging. ​ To learn how leading brands and AI startups connect with enterprise AI buyer audiences at scale, download our media kit at emerj.com/AD1

Managing Change Across Modern Financial Operations - with Nathaniel Bell of Wells Fargo

Hospitals and clinics continue to face a central challenge: extensive cardiac testing still fails to deliver clear, consistent diagnostic answers, slowing decision‑making and creating downstream operational and financial strain.
 
 In this episode, Jim Hartman, Chief Commercial Officer at Cleerly, examines with host Marilie Fouché how AI‑driven coronary CTA analysis strengthens diagnostic certainty, streamlines workflows across radiology, cardiology, and the cath lab, and supports more defensible adoption decisions for clinical and operational leaders.
 
 The discussion highlights practical evaluation criteria — clinical impact, workflow efficiency, and financial return — that executives can use to assess whether advanced imaging technologies can be integrated and scaled within their organizations.
 
 This episode is sponsored by Cleerly. ​ Learn how to identify AI trends by tracking where venture funding is flowing, and by listening to how leading CEOs describe risk and competitive strategy, download our free PDF report, "3 Ways to Discover AI Trends in Any Sector" at emerj.com/ait1

Transforming Cardiovascular Care — How AI-Driven Insights Unlock Value for Hospitals and Clinics - with Jim Hartman of Cleerly

For consumer goods companies, the gap between the commercial plan agreed at head office and what gets executed on the shelf is one of the costliest disconnects in the business — investment goes out against activity that never happens, and revenue never arrives against activity that does. ​ In this episode, Stephanie Lilley, VP of Transformation for Europe at Reckitt, examines why rigid rep call cycles and fragmented store-level data keep that gap open, and where AI is starting to close it — from image recognition that verifies in-store compliance to dynamic routing that sends field teams to the stores with the highest return — with host Daniel Faggella, Emerj CEO and Head of Research. ​ She outlines the practical shifts underway: from fixed call files toward a mix of core relationship stores and flexible, ROI-driven visits, from full-time field coverage toward crowdsourced compliance checks, and from geography as the deciding factor toward the quality and recency of store-level data. ​ Learn how these conversations drive pipeline for AI brands — download our media kit at emerj.com/AD1

Closing the Gap Between Commercial Plans and What Happens on the Shelf - with Stephanie Lilley of Reckitt

Traditional, event-based training can't keep pace with technical skills that now shift every six to twelve months. ​ In this episode, Nicola Lyons, Senior Director of Talent Operations at Andela, breaks down why assessment-based, personalized learning is replacing one-time training programs. ​ The conversation covers how leaders can build continuous learning loops that keep technical teams current without turning into another mandatory course. ​ This episode is sponsored by Andela. ​ Reach VP+ leaders at America's largest enterprises through Emerj's podcasts. Emerj reaches 1 million listeners annually. Learn how AI brands use Emerj to generate leads: emerj.com/AD1

Why Traditional Training Can't Keep Technical Teams Current - with Nicola Lyons of Andela

Generative AI is entering clinical workflows just as healthcare institutions grapple with black-box outputs, unclear regulation, and the need for provable accuracy. In this episode, Rhett Alden, CTO at Elsevier, joins Emerj's Yolandi de Weerdt to articulate how claim-level validation and transparent sourcing are becoming prerequisites for clinical trust in AI. The conversation covers emerging AI governance boards modeled on clinical trial review structures, the limits of current US regulation, and why final clinical responsibility remains with the physician.
 
 Learn the strategies Emerj uses to help leading AI brands and startups connect with their ideal enterprise AI buyers: emerj.com/AD1

Responsible Generative AI in Healthcare and What Leaders Need to Know for 2026 - with Rhett Alden of Elsevier Health

For AI systems built into vehicles, robots, and industrial equipment, being smart isn't enough — the difference between success and failure often comes down to whether real-time performance was designed in from the start or added on afterward. In this episode, Drew Barbier, Vice President, IP Business Unit at MIPS, breaks down why starting with the software workload, rather than the hardware, produces measurably better outcomes in real-time compute design. The conversation covers a real-world example of a three-to-five-times performance gain from workload-first design, what changes on a team's side when real-time becomes a starting requirement instead of an afterthought, and how leaders can tell within six months whether their approach is working.
 
 This episode is sponsored by MIPS.
 
 Learn how to structure landing pages for higher conversion, and how to use self-qualification systems to prioritize high-intent leads. Download our free PDF report, "B2B AI Lead Generation Guide," at emerj.com/aig1

Building AI Into Systems That Can't Afford to Be Late - with Drew Barbier of MIPS

Enterprise sales teams routinely let the majority of inbound leads go untouched simply because there isn't enough team bandwidth to work them all. In this episode, Vanessa Tabbert, VP of Agentic Transformation and Sales Development at Salesforce, breaks down how her own team deployed an AI SDR agent to recover leads that would otherwise go cold, without replacing the humans who convert the best ones. The conversation covers how to identify a low-risk first use case, why an AI agent should be coached and measured like a team member rather than launched and left alone, and how the same approach scales down to a small SMB sales team.
 
 This episode is sponsored by Salesforce. ​ To learn the exact strategies we use to help leading AI brands and startups connect with their ideal enterprise AI buyers, visit: emerj.com/AD1

AI-Powered Revenue Operations: The Future of Sales for SMBs - with Vanessa Tabbert of Salesforce

Large B2B operations keep running order entry, invoicing, and other repetitive back-office workflows by hand, years after most companies started investing heavily in AI. In this episode, Chris Bradley, Chief Marketing Officer and Head of AI Transformation at Veritiv, breaks down why legacy systems have kept agentic AI out of these workflows, and what changed once Veritiv began automating a process handling 1.7 million orders a year. The conversation covers the audit-trail controls needed to trust an agent with an end-to-end task, how a supervising AI agent checks another agent's work, and how to pick a first automation target based on headcount concentration rather than project size. ​ If you offer AI products or services into the enterprise, you need to find enterprise leaders with relevance and readiness. Emerj attracts VP+ enterprise audiences who are already convinced that they need to move beyond traditional IT. To learn the exact strategies we use to help leading AI brands and startups connect with their ideal enterprise AI buyers, visit: emerj.com/AD1

Where Agentic AI Pays Off in the B2B Back Office - with Chris Bradley of Veritiv

Industrial environments run on a different set of constraints than the typical enterprise office — physical risk, standalone factory sites, and workflows where a fragmented handoff can cost time, quality, or worse. ​ In this episode, Scot Burdette, Global CIO of Measurement & Analytics at ABB, examines why industrial AI has to be built around knowledge capture, human-in-the-loop oversight, and frontline usability, and shares how ABB's own tools are helping a retiring generation's expertise transfer to the workers replacing them, with Emerj host Marilie Fouché. ​ He outlines the practical shift underway, from siloed, tribal knowledge toward a shared operational data layer, and from pilots that prove a concept to the design and implementation work that changes how a factory runs. ​ This episode is sponsored by Poka. To learn the exact strategies we use to help leading AI brands and startups connect with their ideal enterprise AI buyers, visit: emerj.com/AD1

The Real‑World Conditions That Shape Industrial AI - with Scot Burdette of ABB

This week's guest on our ongoing AI Success Factors series is Gero Gunkel of Zurich Insurance. Until recently, he was the Global Head of Artificial Intelligence for Zurich Insurance, and he is now the COO of Zurich's Customer Active Management or ZCAM. In today's episode, Gero discusses one particular use-case in helping to handle the extreme volumes of customer support inquiries that Zurich receives during certain seasons. There are two main takeaways: first, where to find the low-hanging fruit for customer experience applications for AI, and second, how to "think big and start small" from an actionable steps level in a way that achieves a measurable ROI. If you are in the financial services industry or interested in more related use-cases, be sure to subscribe to our other program called "The AI in Financial Services Podcast" on your preferred podcast platform to gain industry insights from enterprise leaders.

[AI Success Factors] - Start Small and Show Wins - with Gero Gunkel of Zurich Insurance

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