Digital creator Dylan Marron has racked up millions of views for projects like "Every Single Word" and "Sitting in Bathrooms With Trans People"—but he's found that the flip side of internet success is internet hate. Over time, he developed an unexpected response that actually builds empathy on both sides: calling the people who leave him insensitive comments and asking: "Why did you write that?" After the talk, Modupe recounts her own experience with online hate, and offers her take on how to deal with angry outbursts online or in person.