Goldman Sachs CIO on How the Bank Is Actually Using AI

There's a lot of hype around generative AI and many people have interfaced with ChatGPT, Claude, or Gemini at this point. It's fun to ask these large language models to come up with a song parody or to write a story, but most casual users of the technology probably aren't worried about things like copyrights, the sensitivity of what they're inputting into the platform, or even the accuracy of the answers being spit out. It's just fun to play around with the technology. For large companies, however, there's a lot at stake. And concerns over data privacy and output errors are even more pressing if you're a big regulated bank. In this episode we speak with Goldman Sachs Chief Information Officer, Marco Argenti, about how the bank is balancing risks and opportunities in AI. Argenti, who previously worked at Amazon Web Services, talks about the development of Goldman's own internal AI tools, what the new tech means for Goldman engineers and other jobs, what makes a good prompt, and much more.

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