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BBC Radio 4

Money Box

The PCS union is calling for Capita to lose its contract to administer the Civil Service Pensions scheme six months after it took over. It follows problems which have seen thousands of retired civil servants waiting months for pension payments. The Union says it would like the contract to be managed by the government instead. Capita says it is making progress on getting things 'back to normal levels' and that it’s got extra trained staff working on the backlog.

Why is the take-up of child benefit, which is worth at least £1,400 per year, at its lowest level for more than twenty years? HMRC says it works with 'many partners' to promote take-up and provide information to new parents in hospitals across the UK. But what else can be done?

A debt advice provider calls for a new social energy tariff to give cheaper gas and electricity to those on lower incomes, ahead of price rises in July.

And, the new rare bank note to celebrate Scotland qualifying for the World Cup for first time in more than 25 years.

Presenter: Paul Lewis
Reporters: Hannah Mullane and Jo Krasner
Researcher: Catherine Lund
Editor: Jess Quayle

(First broadcast 12pm Saturday 30th May 2026)

Civil Service Pension Debacle and Cheaper Energy?

Newly released research seen exclusively by this programme suggests a quarter of the UK's nearly 6 million carers have paused or stopped paying into their pension because of the financial pressures of caring for a loved one. Most often, that loved one has complex needs and the costs of caring for them can be high. In the same research, from Carers UK, three quarters of carers said they're worried about their financial futures. 

An independent review is to take place into how the closure of bank branches affects people who rely on being able to physically go into their bank and speak to someone. The government says it wants to make sure those needing access to in-person service are protected. It has appointed Richard Lloyd, a former Director at Which?, to review face-to-face banking.

On Wednesday National Savings and Investments will start a year-long process of contacting the executors and personal representatives of 34,000 former customers whose money it had kept after they died, some as long ago as 2008. How will that work?

And a new report looks at the quality of financial guidance being offered by some social media posts.

Presenter: Paul Lewis
Reporter: Dan Whitworth
Researchers: Catherine Lund and Jo Krasner
Editor: Jess Quayle
Senior News Editor: Sara Wadeson

(First broadcast at 12 noon on Saturday 23rd May, 2026)

Carers' Pensions and Face-to-Face Banking

If you’re fortunate enough to have set some money aside for a rainy day the Government wants you to invest more rather than keep it all in cash savings accounts.

The Treasury, has appointed the Investment Association, alongside 19 financial services firms, to lead an industry initiative to persuade people with savings to move at least some of that money into shares. 

As a nation, we invest much less than in other similar countries, but why? What puts you off and what would you need to take the plunge? 

Presenter Felicity Hannah is joined by Karen Northey, Director of Corporate Affairs at the Investment Association, and David Dodgson, an Independent Financial Advisor with The Private Office to answer listener questions.

Presenter: Felicity Hannah
Producer: Craig Henderson
Editor: Jess Quayle
Senior news editor: Sara Wadeson

(First broadcast 3pm on Wednesday 20th May 2026)

Money Box Live: Invest or Save?

Millions of adults across the UK, have not told their families what they want to happen to their money and property when they die. STEP, the Society for Trust and Estate Planners, reported this week on a survey which found 8 out of 10 adults had kept their loved ones in ignorance of their wishes. A third of them did not even have a will, leaving its distribution to complex legal rules rather than what the family itself might want. What should people do to avoid this?

It is nearly forty years since the government sold off British Gas and encouraged us all to Tell Sid as part of Margaret Thatcher's 1986 dream of a share owning democracy. Today, the present Labour government wants people to invest more and it has appointed the Investment Association, alongside 19 of the UK's leading financial services firms, to lead an industry wide initiative to persuade people with savings to move at least some of them into shares. This "Invest for the Future" campaign has its own mascot - Savvy Squirrel. Could this lead to cultural change in the way we invest?

And when might you have to pay tax on the interest you earn on savings? We'll explain all.

Presenter: Paul Lewis
Reporters: Dan Whitworth and Jo Krasner
Researcher: Catherine Lund
Editor: Jess Quayle
News Editor: Justin Bones

(First broadcast at 12noon, Saturday 16th May 2026)

Lack of Wills and "Savvy Squirrel"

We may be living longer, but are our finances in the best of health?

On today’s Money Box Live we take a stroll through the decades and examine the kind of financial challenges that living longer might throw at us.

A growing number of people in the UK are reaching 100 – Sir David Attenborough among them - and there are now more than 600,000 people in their nineties, but are we sufficiently prepared for the true costs of sustaining a healthy income into later life.

Felicity Hannah is joined by two expert panellists who are answering listener questions - Dr Suzy Morrissey, deputy director of the Pensions Policy Institute, and Jonathan Cribb, deputy director of the Institute for Fiscal Studies.

How do you ensure your money lasts as long as you do?

Presenter: Felicity Hannah
Producer: Craig Henderson
Editor: Jess Quayle
Senior News Editor: Sara Wadeson

(First broadcast at 3pm Wednesday 13th May 2026)

How to Live Long and Prosper

Since lenders were ordered to repay billions to consumers who signed up to unfair car finance deals, millions of people have been sent adverts exhorting them to claim compensation through claims managers or law firms. But now the Financial Conduct Authority is to investigate the industry amid concerns of sharp practice and misleading marketing. Paul Lewis asks if the regulator has acted quickly enough to root out the rogue operators.

And we hear from the serial switchers - those tempted by cash perks to change their bank accounts. Is it worth it?

Presenter: Paul Lewis
Reporters: Jo Krasner and Felicity Hannah
Researcher: Catherine Lund
Editor: Rob Cave
Senior news editor: Sara Wadeson

Claims management inquiry and bank account switching

Teenage years are formative in many different ways – and being able to handle finances is one of them.

In this programme - one of our special Money Box Life episodes – presenter Felicity Hannah talks to teenagers from varied backgrounds about their early experiences of handling money.

We get their views on the guiding role of parents. We hear how making mistakes can prove helpful – if you learn from them. And how jobs can shape the understanding of money and how to use it, providing of course you are able to secure some form of work in an increasingly competitive environment.

Advice is on hand from Stephanie Fitzgerald, head of young people's programmes at the Money Charity, and Julia Evans from Spear, which is a charity which supports young people to find work.
 
Presenter: Felicity Hannah
Producers: Craig Henderson, James Graham
Editor: Robert Cave
Senior News Editor: Sarah Wadeson

(First broadcast on Wednesday 6 May 2026)

Money Box Life: Teenagers talk money

Some bereaved listeners whose relatives had money put away with National Savings and Investments are facing weeks and months of delay in getting their own money. It comes as NS&I works to track down the accounts of tens of thousands of people who had died, after it admitted keeping nearly half a billion pounds in its coffers that should have been passed to their estates. The state-owned bank has apologised and says its working hard on its plan to ensure those affected are paid what is owed to them, along with returning the processing of current and new bereavement claims to their normal time-frame.

The cost of borrowing has been held steady by the Bank of England. On Thursday its Monetary Policy Committee held the Bank Rate at 3.75%. How is that affecting mortgage deals?

And, how can young people, who’re out of work, find a job? Dan Whitworth reports on a scheme run by the charity Spear to address barriers to work. It comes as University College London publishes research which finds being out of work and education between ages 16 and 24 has long-term consequences for people’s employment and finances in midlife. 

Presenter: Paul Lewis
Reporters: Dan Whitworth and Jo Krasner
Researcher: Catherine Lund
Editor: Jess Quayle
Senior News Editor: Sara Wadeson

(First broadcast 12pm, Saturday 2nd May 2026)

NS&I Delays and Youth Unemployment

A huge amount is about to change for anyone who rents their home or who owns a rental property in England. 

The Renters' Rights Act comes into force on May 1 and there's a lot in it, from ending so-called 'no fault' evictions to limits on rent increases. It will make a big difference to 11 million private renters and their 2.3 million landlords. After all, for tenants it involves their homes while for landlords it concerns their financial security.

Felicity Hannah is joined by Rachael Williamson, director of policy at the Chartered Institute of Housing; Ben Beadle, chief executive of the National Residential Landlords Association; and Tarun Bhakta, policy manager at the housing charity Shelter.

Together they address listeners' questions on how the new law will affect different aspects of the rental market, including tenancies, evictions and how anti-discrimination measures will work.

Presenter: Felicity Hannah
Producer: James Graham
Editor: Jess Quayle
Senior News Editor: Sarah Wadeson

(First broadcast 3pm Wednesday 29nd April 2026)

Renters and Landlords: Your Questions Answered

In just a few days time the biggest shake up to renters rights in a generation will come into force in England. It will mean no more than one rent increase a year, an end to bidding wars an end to no fault evictions. The Renters' Rights Act will significantly change the current system not just for 11 million private renters in England but also their 2.3 million landlords. How will it work in practice?

There's a call for urgent reform of recently introduced fraud regulations to better protect victims of push payment scams - when people are tricked, groomed or manipulated into transferring money to criminals. National Trading Standards says a 13 month time limit on how long people have to tell their banks they've been scammed means some victims aren't being refunded because it often takes much longer than that before they even realise their money's been stolen. The Payment Systems Regulator, which introduced the rules, says they provide a minimum standard for banks to meet. UK Finance says only a small number of cases ever fall outside the 13 month deadline and victims can always complain to the Financial Ombudsman Service.

We'll ask if you should fix your energy bill now.

And, how a disabled man lost £5,000 he'd raised for a new wheelchair after paying it into the wrong bank account.

Presenter: Felicity Hannah
Reporters: Dan Whitworth and Niamh McDermott
Researcher: Jo Krasner
Editor: Jess Quayle
Senior News Editor: Sara Wadeson

(First broadcast 12pm on Saturday 25th April 2026)

Claims management inquiry and bank account switching

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