Insurance forms that make no sense. Subscriptions that can’t be cancelled. A never-ending blizzard of automated notifications. Where does all this sludge come from — and how much is it costing us? (Part one of a two-part series.)
SOURCES:Benjamin Handel, • professor of economics at UC Berkeley. Neale Mahoney, • professor of economics at Stanford University. Richard Thaler, • professor of economics at The University of Chicago.
RESOURCES: • " Selling Subscriptions, • " by Liran Einav, Ben Klopack, and Neale Mahoney (Stanford University, • 2023). • " The ‘Enshittification’ of TikTok, • " by Cory Doctorow (WIRED, • 2023). • " Dominated Options in Health Insurance Plans, • " by Chenyuan Liu and Justin Sydnor (American Economic Journal: Economic Policy, • 2022). Nudge (The Final Edition), • by Richard Thaler and Cass Sunstein (2021). • " Frictions or Mental Gaps: What’s Behind the Information We (Don’t) Use and When Do We Care? • " by Benjamin Handel and Joshua Schwartzstein (Journal of Economic Perspectives, • 2018). • " Adverse Selection and Switching Costs in Health Insurance Markets: When Nudging Hurts, • " by Benjamin Handel (National Bureau of Economic Research, • 2011).
EXTRAS: • " People Aren’t Dumb. The World Is Hard. (Update) • " by Freakonomics Radio • (2024). • " All You Need is Nudge, • " by Freakonomics Radio • (2021). • " How to Fix the Hot Mess of U.S. Healthcare, • " by Freakonomics Radio • (2021). • " Should We Really Behave Like Economists Say We Do? • " by Freakonomics Radio • (2015).
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