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Frances Frei is a Harvard Business professor. Anne Morriss is a CEO and best-selling author. Anne and Frances are two of the top leadership coaches in the world. Oh, did we mention they're also married to each other? Together, Anne and Frances move fast and fix stuff by talking to guest callers about their workplace issues and solving their problems – in 30 minutes or less. Both listeners and guests will receive actionable insights to create meaningful change in the workplace. From CEOs to nurses, the restaurant world to Silicon Valley, Frances and Anne have a plan for anyone hoping to improve their their workplace. 

Follow Anne on Instagram @annemorriss and on LinkedIn @anne-morriss. Follow Frances on Instagram @francesxfrei and on LinkedIn @francesfrei

If you want to be on Fixable, call our hotline at 234-Fixable (that's 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem, or email us at fixable@ted.com.

 Hosted on Acast. See acast.com/privacy for more information.

Fixable

We’ve all heard that actions speak louder than words—but the words you choose can have a profound impact on the actions of the people around you. In the first part of this essential Toolkit segment, Anne and Frances break down the learnable skills that everyone can use to communicate more confidently and effectively. They share practical ways to help others avoid embarrassment, get on the same “frequency" with your conversation partners, and deliver comments that are clear, concise, and persuasive. 

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Learn more about our flagship conference happening this April at attend.ted.com/podcast

 Hosted on Acast. See acast.com/privacy for more information.

Toolkit: Talk Like a Leader (Part 1)

Giving and receiving feedback is an important part of any job or relationship—but it can be tricky to get it right. This season, Anne and Frances are introducing a new segment called Toolkit: a practical guide to ideas, tools, and frameworks that can help you reach your goals at work and beyond. In this episode, they break down the different kinds of workplace feedback and share common pitfalls that can keep you and your colleagues from reaching your full potential. They also offer actionable tips for delivering both praise and critique, along with advice for what to do with criticism that falls short of constructive.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Learn more about our flagship conference happening this April at attend.ted.com/podcast

 Hosted on Acast. See acast.com/privacy for more information.

Toolkit: Give Better Feedback

The Washington Post, owned by Jeff Bezos, recently carried out a massive layoff that eliminated more than a third of its staff. In this episode of Unsolicited Advice, Anne and Frances dive deeper into the underlying issues affecting the paper and the journalism industry at large, arguing that Bezos should sell the company to a team of can-do entrepreneurs who are willing to truly listen to the data, take big swings, and rebuild the paper’s reputation at a time when great journalism is more important than ever. 

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Learn more about our flagship conference happening this April at attend.ted.com/podcast

 Hosted on Acast. See acast.com/privacy for more information.

Unsolicited Advice: Why Jeff Bezos should sell the Washington Post

We all carry insecurities and negative beliefs that can quietly hold us back—but rewriting that narrative is up to us. In this episode, Anne and Frances call on leadership expert and executive coach Muriel Wilkins, author of the new book Leadership Unblocked, to unpack the self-doubt that often stands in our way. Together, they break down Muriel’s seven most common leadership blockers, examine where these limiting beliefs come from, and answer listener questions about how to get what you want at work.

Follow

Hosts:

Anne Morriss (Instagram: @annemorriss | LinkedIn: @anne-morriss)

Frances Frei (Instagram: @francesxfrei | LinkedIn: @francesfrei)

https://anneandfrances.com/

Guest:

Muriel Wilkins (Instagram: @coachmurielwilkins | Website: https://www.murielwilkins.com/)

https://www.amazon.com/Leadership-Unblocked-Through-Beliefs-Potential/dp/1647827264/

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Learn more about our flagship conference happening this April at attend.ted.com/podcast

 Hosted on Acast. See acast.com/privacy for more information.

How to challenge negative self-beliefs (w/ Master Fixer Muriel Wilkins)

When an organization lays people off, those who remain are often left scrambling to find their footing – and hold other people up – in an environment that no longer feels stable. In the wake of ongoing tech layoffs and the Trump administration’s efforts to reshape the public sector, Anne and Frances are back with a new Unsolicited Advice segment to set the record straight about what layoffs mean for an organization — and the responsibility leaders have to own what went wrong.

This episode originally aired on March 3, 2025.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Learn more about our flagship conference happening this April at attend.ted.com/podcast

 Hosted on Acast. See acast.com/privacy for more information.

(Re-release) Unsolicited Advice: How to handle layoffs with care

What makes a company extraordinary? In this episode, Anne and Frances study Zappos, the online shoe retailer that shaped the early days of e-commerce and even outperformed Amazon by delighting everyone in its ecosystem, from customers to employees to suppliers. They discuss how the company bet on exceptional service rather than traditional marketing, built a deliberately distinctive workplace culture, and the steps founder Tony Hsieh took to put happiness at the center of his business model.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Learn more about our flagship conference happening this April at attend.ted.com/podcast

 Hosted on Acast. See acast.com/privacy for more information.

How Zappos outperformed Amazon

In this Quick Fixes episode, Anne and Frances work to solve three callers’ tricky work problems in under 30 minutes. One listener struggles to collaborate with a difficult colleague, the next asks a follow-up question about a previous episode “How to get good at being bad,” and a final caller wants to empower her team while keeping important issues and decisions on track. 

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Learn more about our flagship conference happening this April at attend.ted.com/podcast

 Hosted on Acast. See acast.com/privacy for more information.

Quick Fixes: How to stop judging your colleagues, pick your battles, and delegate responsibly

With a new year comes new goals and new hopes and dreams. This season, Anne and Frances are introducing a new segment called Toolkit: a practical guide to ideas, tools, and frameworks that can help you reach your goals at work and beyond. In this episode, they tackle the important first step of setting those (ambitious) goals, and break down the tried-and-true Harada Method into a few easy steps. They take a closer look at Shohei Ohtani, a baseball player who put this method into wildly successful practice, and discuss how they set goals in their own lives and in their relationship.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Learn more about our flagship conference happening this April at attend.ted.com/podcast

 Hosted on Acast. See acast.com/privacy for more information.

Toolkit: Set Better Goals (like Shohei Ohtani)

Next week we're launching a new season of Fixable, so today we're sharing an episode from the archive. 

Are you feeling overwhelmed, uninspired, or burned out at work? In this special Unsolicited Advice episode, Anne and Frances are getting ready for summer by tackling the importance of rest and the power of intention. They offer unexpected tips and tricks for recovering from constant stress, owning what you need to feel alive and engaged, and creating an experience of work that unleashes your ambition.

This episode originally aired on June 23, 2025.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Learn more about our flagship conference happening this April at attend.ted.com/podcast

 Hosted on Acast. See acast.com/privacy for more information.

(Re-release) Unsolicited Advice: How to get your mojo back at work

Edith Zimmerman is a sketchbook cartoonist and writer of the Substack newsletter, Drawing Links. In this episode, she joins Chris to talk about honesty and self-discovery. From sharing her artwork to discussing her sobriety journey to falling in love with running, Edith and Chris explore how creativity and pursuing new activities can help you overcome personal challenges.

This episode is part of the How to Be a Better Human Bonus Videos series. You can find the extended video companion on the TED YouTube Channel.

Watch

Edith draw and go running with Chris: https://youtu.be/1jWA3mE5o9Y

Edith and Chris' interview: https://youtu.be/U_tOmuja0w8

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Learn more about our flagship conference happening this April at attend.ted.com/podcast

 Hosted on Acast. See acast.com/privacy for more information.

Toolkit: Give Better Feedback

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