Handling Challenging Personalities at Work with Tessa West

In the intro, Sarah and Laura discuss their creative processes -- how do they come up with ideas, content, writing? Then, social psychology professor and author Tessa West joins Laura to chat about "Jerks at Work" -- her phrasing and part of the title of her upcoming book, Jerks at Work: Toxic Coworkers and What to Do About Them.

In the Q&A, a science professor writes in asking how to help students/postdocs set and reach for goals.

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