Nyd den ubegrænsede adgang til tusindvis af spændende e- og lydbøger - helt gratis
Økonomi & Business
The Thank You Economy: The Ultimate Guide on Customer Retention. Discover How to Provide Excellent Customer Service and Let Your Customers Do Your Selling For You
You know about testimonials – those little blurbs from customers that tell prospects how great a product or service is. But did you also know that over 70% of customers look at product reviews before buying? And 90% of participants in a Zendesk survey say they were influenced in their buying decisions by positive reviews. According to research firm McKinsey, customers that come in through the advocacy of other customers actually stay longer and pay you more over time. And it gets even better, because according to Influitive, customers who advocate for you will actually stay longer and pay you more.
This audiobook will discuss the merits of good customer service to help with customer retention and how customer testimonials can massively make a difference and help your business grow.
This audiobook will discuss the following topics:
-Make Sure Your Customer Service Is Exceptional
-Testimonials
-Your Prospect’s Mindset
-Tips on getting and using testimonials
-Everyone In The Organization Must Be Trained To Reflect Your Vision
-And many more!
© 2022 Author's Republic (Lydbog): 9781667943961
Release date
Lydbog: 9. februar 2022
Over 600.000 titler
Download og nyd titler offline
Eksklusive titler + Mofibo Originals
Børnevenligt miljø (Kids Mode)
Det er nemt at opsige når som helst
For dig som vil prøve Mofibo.
1 konto
20 timer/måned
Eksklusivt indhold hver uge
Fri lytning til podcasts
Gem ubrugt tid
Ingen binding
For dig som lytter og læser ofte.
1 konto
100 timer/måned
Eksklusivt indhold hver uge
Fri lytning til podcasts
Ingen binding
For dig som lytter og læser ubegrænset.
1 konto
Ubegrænset adgang
Eksklusivt indhold hver uge
Fri lytning til podcasts
Ingen binding
For dig som ønsker at dele historier med familien.
2-6 konti
100 timer/måned pr. konto
Fri lytning til podcasts
Kun 39 kr. pr. ekstra konto
Ingen binding
2 konti
179 kr. /månedDansk
Danmark