Lyt når som helst, hvor som helst

Nyd den ubegrænsede adgang til tusindvis af spændende e- og lydbøger - helt gratis

  • Lyt og læs så meget du har lyst til
  • Opdag et kæmpe bibliotek fyldt med fortællinger
  • Eksklusive titler + Mofibo Originals
  • Opsig når som helst
Prøv nu
DK - Details page - Device banner - 894x1036
Cover for More is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences

More is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences

2 Bedømmelse

3

Varighed
5T 13M
Sprog
Engelsk
Format
Kategori

Personlig udvikling

The phrase "less is more" may be true about many things, but it's not true when it comes to customer experience. Companies that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before. The companies that embrace a "more is more" philosophy work harder and go further to ensure that their customers have a positive experience. Companies that understand the importance of a relationship-even one individual relationship-are willing to go to any length to ensure that they continue to nurture that relationship. They do this through customer-focused strategies and leadership, via operations, policies, and procedures that consider how the customer will fare in every scenario. More Is More provides practical advice for building or improving customer experience that you can apply immediately at your own organization. Because time is of the essence, your customers are not willing to wait for you to get the customer experience right. This book shows you the invisible toxins that are killing your customer experience and your market share and how you should address them. More Is More sets you up for success, outlining the key areas you need to address immediately so you can weather external changes, remain relevant and thrive in the ever-changing business landscape.

© 2017 Ascent Audio (Lydbog): 9781469067353

Udgivelsesdato

Lydbog: 1. juni 2017

Andre kan også lide...

  1. Make Some Noise: The Unconventional Road to Dominance
    Make Some Noise: The Unconventional Road to Dominance Ken Schmidt
  2. The Contrarian Salesperson: A Parable for Non-Traditional Selling
    The Contrarian Salesperson: A Parable for Non-Traditional Selling Jody Williamson
  3. A Joosr Guide to... Executive Toughness by Jason Selk: The Mental-Training Program to Increase Your Leadership Performance
    A Joosr Guide to... Executive Toughness by Jason Selk: The Mental-Training Program to Increase Your Leadership Performance Joosr
  4. Just Run it!: Running an Exceptional Business is Easier Than You Think
    Just Run it!: Running an Exceptional Business is Easier Than You Think Dick Cross
  5. Next Is Now: 5 Steps for Embracing Change—Building a Business that Thrives into the Future
    Next Is Now: 5 Steps for Embracing Change—Building a Business that Thrives into the Future Lior Arussy
  6. The Wawa Way: How a Funny Name and Six Core Values Revolutionized Convenience
    The Wawa Way: How a Funny Name and Six Core Values Revolutionized Convenience Howard Stoeckel
  7. Meta Selling: Helping People to Buy a New & Better Way
    Meta Selling: Helping People to Buy a New & Better Way Gary S. Goodman
  8. #1 Best Seller: Book Marketing…Reinvented
    #1 Best Seller: Book Marketing…Reinvented Bryan Heathman
  9. Threescore and More: Applying the Assets of Maturity, Wisdom, and Experience for Personal and Professional Success
    Threescore and More: Applying the Assets of Maturity, Wisdom, and Experience for Personal and Professional Success Alan Weiss
  10. Adversity Quotient Work
    Adversity Quotient Work Paul G. Stoltz (PhD)
  11. The Next Gen Leader: Cutting Edge Strategies to Make You the Leader You Were Born to Be
    The Next Gen Leader: Cutting Edge Strategies to Make You the Leader You Were Born to Be Robert C. McMillan
  12. The Negotiator in You: At Home: Tips to Help You Get the Most of Every Interaction
    The Negotiator in You: At Home: Tips to Help You Get the Most of Every Interaction Joshua N. Weiss
  13. Tip: A Simple Strategy to Inspire High Performance and Lasting Success
    Tip: A Simple Strategy to Inspire High Performance and Lasting Success Dave Gordon
  14. Zero Gravity: Riding Venture Capital from High-Tech Start-Up to Breakout IPO
    Zero Gravity: Riding Venture Capital from High-Tech Start-Up to Breakout IPO Steve Harmon
  15. A Leader's Legacy
    A Leader's Legacy James M. Kouzas
  16. The Business of Writing
    The Business of Writing Philip Wylie
  17. Unconventional Leadership: What Henry Ford and Detroit Taught Me about Reinvention and Diversity
    Unconventional Leadership: What Henry Ford and Detroit Taught Me about Reinvention and Diversity Nancy M. Schlichting
  18. A New History of Management
    A New History of Management Stephen Cummings
  19. The Power of Peers: How the Company You Keep Drives Leadership, Growth, and Success
    The Power of Peers: How the Company You Keep Drives Leadership, Growth, and Success Leo Bottary
  20. Nimble, Focused, Feisty: Organizational Cultures That Win in the New Era and How to Create Them
    Nimble, Focused, Feisty: Organizational Cultures That Win in the New Era and How to Create Them Sara Roberts
  21. The First Two Rules of Leadership: Don't be Stupid, Don't be a Jerk
    The First Two Rules of Leadership: Don't be Stupid, Don't be a Jerk David Cottrell
  22. Leaders Open Doors: A Radically Simple Leadership Approach to Lift People, Profits, and Performance
    Leaders Open Doors: A Radically Simple Leadership Approach to Lift People, Profits, and Performance Bill Treasurer
  23. Is Entrepreneurship Dead?: The Truth About Startups in America
    Is Entrepreneurship Dead?: The Truth About Startups in America Scott A. Shane
  24. Broken Business: Seven Steps to Reform Good Companies Gone Bad
    Broken Business: Seven Steps to Reform Good Companies Gone Bad Jose R. Hernandez
  25. 2,001 Innovative Ways to Save Your Company Thousands by Reducing Costs: A Complete Guide to Creative Cost Cutting And Boosting Profits
    2,001 Innovative Ways to Save Your Company Thousands by Reducing Costs: A Complete Guide to Creative Cost Cutting And Boosting Profits Cheryl L. Russell
  26. You Did What?!: The Biggest Blunders Professionals Make
    You Did What?!: The Biggest Blunders Professionals Make Kerry Preston
  27. Managing the Millennials, 2nd Edition: Discover the Core Competencies for Managing Today's Workforce
    Managing the Millennials, 2nd Edition: Discover the Core Competencies for Managing Today's Workforce Mick Ukleja
  28. The Hope-Driven Leader: Harness the Power of Positivity at Work
    The Hope-Driven Leader: Harness the Power of Positivity at Work Libby Gill
  29. Guesstimation 2.0: Solving Today's Problems on the Back of a Napkin
    Guesstimation 2.0: Solving Today's Problems on the Back of a Napkin Lawrence Weinstein
  30. Generation Impact: How Next Gen Donors Are Revolutionizing Giving
    Generation Impact: How Next Gen Donors Are Revolutionizing Giving Sharna Goldseker
  31. The Ultimate Sale: A Financially Simple Guide to Selling a Business for Maximum Profit
    The Ultimate Sale: A Financially Simple Guide to Selling a Business for Maximum Profit Justin Goodbread
  32. The Six Secrets of Raising Capital: An Insider's Guide for Entrepreneurs
    The Six Secrets of Raising Capital: An Insider's Guide for Entrepreneurs Bill Fisher
  33. Performance, Getting What's Inside Out
    Performance, Getting What's Inside Out Alan Fine

Vælg dit abonnement

  • Over 600.000 titler

  • Download og nyd titler offline

  • Eksklusive titler + Mofibo Originals

  • Børnevenligt miljø (Kids Mode)

  • Det er nemt at opsige når som helst

Den mest populære

Premium

For dig som lytter og læser ofte.

129 kr. /måned
  • 1 konto

  • 100 timer/måned

  • Eksklusivt indhold hver uge

  • Fri lytning til podcasts

  • Ingen binding

Start tilbuddet

Unlimited

For dig som lytter og læser ubegrænset.

149 kr. /måned
  • 1 konto

  • Ubegrænset adgang

  • Eksklusivt indhold hver uge

  • Fri lytning til podcasts

  • Ingen binding

Start tilbuddet

Family

For dig som ønsker at dele historier med familien.

Fra 179 kr. /måned
  • 2-6 konti

  • 100 timer/måned pr. konto

  • Fri lytning til podcasts

  • Kun 39 kr. pr. ekstra konto

  • Ingen binding

2 konti

179 kr. /måned
Start tilbuddet

Flex

For dig som vil prøve Mofibo.

89 kr. /måned
  • 1 konto

  • 20 timer/måned

  • Gem op til 100 ubrugte timer

  • Eksklusivt indhold hver uge

  • Fri lytning til podcasts

  • Ingen binding

Prøv gratis