Winning on Purpose: The Unbeatable Strategy of Loving Customers Fred Reichheld
Lyt når som helst, hvor som helst
Nyd den ubegrænsede adgang til tusindvis af spændende e- og lydbøger - helt gratis
- Lyt og læs så meget du har lyst til
- Opdag et kæmpe bibliotek fyldt med fortællinger
- Eksklusive titler + Mofibo Originals
- Opsig når som helst
How to Exceed Customer Expectations: 30 Minute Success Series
- Af
- Med
- Forlag
- Serier
1 of 4
- Længde
- 1T
- Sprog
- Engelsk
- Format
- Kategori
Økonomi & Business
Businesses can no longer have the goal of meeting the customer’s expectations; the goal today must be to exceed them. Brad Worthley, an internationally acclaimed expert, will provide you with the tools to “Wow” the customer and earn you a Nordstrom or Les Schwab Tire Center reputation. You will learn about how customers create their perceptions of you, your employees and your business. You will walk away with actionable information with which to make changes the very same day. This session is targeted to anyone, from any industry, at any level.
Some of the topics covered will include: Three Satisfaction LevelsCreating Emotional AttachmentsPerception Becomes the Customer’s RealityThe Three Levels of ListeningIt’s All About Attitudeand Acknowledgements & Excusing Yourself
© 2020 Made for Success (Lydbog): 9781641462808
Release date
Lydbog: 5. februar 2020
Andre kan også lide...
- Win the Customer: 70 Simple Rules for Sensational Service Flavio Martins
- Transform Customer Experience: How to achieve customer success and create exceptional CX Isabella Villani
- The Customer Success Professional's Handbook: How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth For Your Company Ruben Rabago
- The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value Sarah Toms
- How to Lead Instead of Manage Employees: 30 Minute Success Series Brad Worthley
- The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists Shep Hyken
- Customer Loyalty: Top Strategies for Increasing Your Company’s Bottom Line Justin Sachs
- The Customer Success Economy: Why Every Aspect Of Your Business Model Needs A Paradigm Shift Allison Pickens
- Customer Success: The Essential Guide On How to Deal With Difficult Customers, Learn Effective Customer Service Techniques and Strategies on How You Can Win Difficult Customers Aryanna Konnor
Brugbare links
Sprog og region
Dansk
Danmark
