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Customer Service Essentials Bundle, 2 in 1 Bundle: Effective Customer Service and Art of Customer Service

Længde
1T 18M
Sprog
Engelsk
Format
Kategori

Økonomi & Business

Customer Service Essentials Bundle, 2 in 1 Bundle: Effective Customer Service and Art of Customer Service

There is more to customer service than just being polite to your customers. Customer service is an important element for any business operations because it retains your customers and allows your business to stand out from the rest of the competition. It is more expensive to attract new customers than to retain existing ones and research shows that if you are able to increase your customer retention to even just 5%, it would translate to between 25-95% increase in profits. It is essential that you make your customers feel valued and respected to encourage them to stay and do business with you again.

This bundle will teach you all the important information about customer service. You will learn the useful methods and strategies on how to provide excellent customer service that will yield the best possible results for your company. You will discover the potential dangers of not putting enough effort into your customer service.

This two-in-one bundle includes the following audiobooks:

1. Effective Customer Service: The Ultimate Guide on How to Provide Outstanding Customer Service, Discover Why Good Service Rules and Can Help Make Your Business a Massive Success

2. Art of Customer Service: The Ultimate Guide on How to Maintain Customer Relations, Discover the Best Customer Service Approaches That Could Help Retain Customers For Life

Get this Customer Service Essentials 2 in 1 Bundle today!

© 2022 Author's Republic (Lydbog): 9781667953984

Release date

Lydbog: 11. april 2022

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  4. Customer Experience For Dummies Roy Barnes
  5. ABCs of Extraordinary Service Mark Sanborn
  6. Talk Like TED: The 9 Public Speaking Secrets of the World's Top Minds Carmine Gallo
  7. Eat That Frog! Third Edition: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time Brian Tracy
  8. No Excuses!: The Power of Self-Discipline: The Power of Self-Discipline; 21 Ways to Achieve Lasting Happiness and Success Brian Tracy
  9. Digital Customer Service: Transforming Customer Experience for An On-Screen World Rick Delisi
  10. Get Smart: How to Think and Act Like the Most Successful and Highest-Paid People in Every Field Brian Tracy
  11. Joy at Work: Organizing Your Professional Life Marie Kondo
  12. 212° Service: The 10 Rules for Creating a Service Culture Mac Anderson
  13. Why Customer Service is NOT Enough: Strategies to Create Customer Loyalty Lisa Ford
  14. The Storyteller's Secret: How TED Speakers and Inspirational Leaders Turn Their Passion into Performance Carmine Gallo
  15. The Achievement Habit: Stop Wishing, Start Doing, and Take Command of Your Life Bernard Roth
  16. Customer Service: 101: A Step-by-step guide to enhancing customer service David Elliot
  17. Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences Eric Berridge
  18. The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More! Marsha Collier
  19. Marketing Made Simple: A Step-by-Step StoryBrand Guide for Any Business Donald Miller
  20. The Compound Effect: Jumpstart Your Income, Your Life, Your Success Darren Hardy
  21. Transform Customer Experience: How to achieve customer success and create exceptional CX Isabella Villani
  22. Win the Customer: 70 Simple Rules for Sensational Service Flavio Martins
  23. The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service Jeff Toister
  24. The Customer Success Professional's Handbook: How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth For Your Company Ruben Rabago
  25. Customer Relationship Introbooks Team
  26. Influence, New and Expanded: The Psychology of Persuasion Robert B. Cialdini
  27. Hug Your Haters: How to Embrace Complaints and Keep Your Customers Jay Baer
  28. High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce Micah Solomon
  29. At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques Frank Eliason
  30. The Shocking Truth about Customer Service Zoey Fraisers
  31. The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers Ben Horowitz
  32. The Intelligent Investor Rev Ed. Benjamin Graham
  33. SPIN Selling Neil Rackham
  34. Closing the Sale: 5 Sales Skills for Achieving Win-Win Outcomes and Customer Success: 5 Sales Skills for Achieving a Win-Win Craig Christensen
  35. Growth Hacking For Dummies Anuj Adhiya
  36. Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Nick Mehta
  37. Dale Carnegie & Associates' Listen!: The Art of Effective Communication Dale Carnegie & Associates
  38. So, You’re New to Sales Bryan Flanagan
  39. Marketing 4.0: Moving from Traditional to Digital Philip Kotler
  40. A Mind for Sales: Daily Habits and Practical Strategies for Sales Success Mark Hunter, CSP
  41. Never Split the Difference: Negotiating As If Your Life Depended On It Chris Voss
  42. Great by Choice: Uncertainty, Chaos, and Luck--Why Some Thrive Despite Them All Jim Collins
  43. Good to Great Jim Collins
  44. Leadership Strategy and Tactics: Learn to Lead Like a Navy SEAL, from the Bestselling Author of 'Extreme Ownership' and 'The Dichotomy of Leadership' Jocko Willink
  45. The Effective Executive: The Definitive Guide to Getting the Right Things Done Peter F. Drucker
  46. Customer Service for Beginners: Develop 5 Star Customer Service Skills for Success T J Alistair

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