Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits John Goodman
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Customer Service Essentials Bundle, 2 in 1 Bundle: Effective Customer Service and Art of Customer Service
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- 1T 18M
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- Engelsk
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Økonomi & Business
Customer Service Essentials Bundle, 2 in 1 Bundle: Effective Customer Service and Art of Customer Service
There is more to customer service than just being polite to your customers. Customer service is an important element for any business operations because it retains your customers and allows your business to stand out from the rest of the competition. It is more expensive to attract new customers than to retain existing ones and research shows that if you are able to increase your customer retention to even just 5%, it would translate to between 25-95% increase in profits. It is essential that you make your customers feel valued and respected to encourage them to stay and do business with you again.
This bundle will teach you all the important information about customer service. You will learn the useful methods and strategies on how to provide excellent customer service that will yield the best possible results for your company. You will discover the potential dangers of not putting enough effort into your customer service.
This two-in-one bundle includes the following audiobooks:
1. Effective Customer Service: The Ultimate Guide on How to Provide Outstanding Customer Service, Discover Why Good Service Rules and Can Help Make Your Business a Massive Success
2. Art of Customer Service: The Ultimate Guide on How to Maintain Customer Relations, Discover the Best Customer Service Approaches That Could Help Retain Customers For Life
Get this Customer Service Essentials 2 in 1 Bundle today!
© 2022 Author's Republic (Lydbog): 9781667953984
Release date
Lydbog: 11. april 2022
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