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Are there unnecessary steps that are creating bottlenecks and/or causing people to wait?
Did the technician show up on time, with the right parts, and able to complete the repair?
Do individuals retain the knowledge or is it held in some format within your organization?
Does your organization create responsive channels for customer communication and feedback?
How do you better embed the ethics/social responsibility component in your other programs?
How will the board address underperformance by one stop operators and service providers?
What about using Lean Six Sigma in transactional environments like services organizations?
What activities or practices currently in place do you believe are working really well?
What practices are embedded in the service, that promote the services values and beliefs?
Who found that teams are seldom fully used, and individual members are often complacent?
This Continuous Improvement Guide is unlike books you're used to. If you're looking for a textbook, this might not be for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the Continuous Improvement challenges you're facing and generate better solutions to solve those problems.
Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.
Unless you're talking a one-time, single-use project, there should be a process. That process needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Continuous Improvement investments work better.
This Continuous Improvement All-Inclusive Self-Assessment enables You to be that person.
INCLUDES all the tools you need to an in-depth Continuous Improvement Self-Assessment. Featuring new and updated case-based questions, organized into seven core levels of Continuous Improvement maturity, this Self-Assessment will help you identify areas in which Continuous Improvement improvements can be made.
In using the questions you will be better able to:
Diagnose Continuous Improvement projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices.
Implement evidence-based best practice strategies aligned with overall goals.
Integrate recent advances in Continuous Improvement and process design strategies into practice according to best practice guidelines.
Using the Self-Assessment tool gives you the Continuous Improvement Scorecard, enabling you to develop a clear picture of which Continuous Improvement areas need attention.
Your purchase includes access to the Continuous Improvement self-assessment digital components which gives you your dynamically prioritized projects-ready tool that enables you to define, show and lead your organization exactly with what's important.
© 2020 5STARCooks (E-bog): 9781867493020
Release date
E-bog: 27. november 2020
Dansk
Danmark