Guests:

Christine Miles, Founder & CEO at EQuipt [@EQuiptpeople]

On LinkedIn | https://www.linkedin.com/in/thelisteningguide/

On Facebook | https://www.facebook.com/thelisteningguide

On TikTok | https://instagram.com/thelisteningguide

Sean Martin, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining CyberSecurity Podcast [@RedefiningCyber]

On ITSPmagazine | https://www.itspmagazine.com/itspmagazine-podcast-radio-hosts/sean-martin

_____________________________

Host: Marco Ciappelli, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining Society Podcast & Audio Signals Podcast

On ITSPmagazine | https://www.itspmagazine.com/itspmagazine-podcast-radio-hosts/marco-ciappelli

_____________________________

This Episode’s Sponsors

Are you interested in sponsoring an ITSPmagazine Channel? 👉 https://www.itspmagazine.com/sponsor-the-itspmagazine-podcast-network

_____________________________

Episode Introduction

Welcome to another transformative episode of Audio Signals Podcast. I am Marco Ciappelli, your host, and today, we are navigating a domain that transcends the boundaries of technology, cybersecurity, and even society: the art of listening.

This subject might seem elemental, a given even, but is it? In the cacophony of our modern life, we're drowning in noise and suffocating in information. Yet, how much wisdom do we actually attain? We talk so much about the value of information, the security of it, and the technology that transmits it. But today, let's pause and consider: how much importance do we place on the faculty of listening?

Listening — the act of not just hearing but absorbing — is a subtle craft that unites us all, from Socratic dialogues to global podcasts. The science of silence between sounds. A pause in which understanding blooms. So simple, yet so complex that it profoundly impacts our interactions, from the way we conduct business to the way we nurture relationships. In an age where debates are reduced to 280 characters, where is the room for meaningful dialogue? How can we truly listen if our very minds are cluttered?

Today, we dive deep into this art form with Christine Miles, the author of "What Is It Costing You Not to Listen?" Christine is a luminary in the understanding of how listening impacts our leadership, our sales, our influence, and our very existence. We will confront the question that we so often avoid: what is it costing us when we don’t listen?

Through our conversation, we aim to inspire you to unlearn so you can relearn. To challenge your understanding of what it means to listen. Not just to respond but to understand. I invite you to open your ears and close your preconceptions. This is not just a podcast episode; it’s a call to action.

Christine will guide us through the anatomy of listening, challenging the very paradigms we've accepted as norms. You might realize that the greatest obstacle to effective listening is not external but internal; not in our gadgets, but in our grey matter. In our neuro-wired minds that jump to conclusions, that form judgments before facts, that listen to respond rather than to understand.

So let’s put the proverbial can to our ears, lean back, and invite silence as the third guest in this conversation. The ancient Greeks said that we have two ears and one mouth so that we may listen more and speak less. Let’s honor that wisdom today.

Lean in. Listen. Let's transform.

Now, let's meet Christine Miles. Shall we?

About the book

What Is It Costing You Not To Listen: The Power of Understanding to Connect, Influence, Solve & Sell

Do you want to make a positive change in your life, work, or business? Do you want to improve your marriage, be a better parent, or drive more revenue to your business? Then you’ve found the right book. What Is It Costing You Not to Listen? will encourage you to examine how you are listening. You’ll discover that not only are many of the problems in your life due to not listening effectively, but listening helps to solve most problems. Christine Miles is a longtime expert in educating individuals and organizations on how to listen in ways that transform how they lead, sell, influence, and succeed in every aspect of life. Following the steps of her breakthrough Listening Path™ will provide you with a critical key to your success—understanding. Through Christine’s game-changing approach to listening, you will learn to: - Hear what is said and not said - Identify your listening persona and realize when it is unhelpful - Soothe your subconscious so you can listen differently - Listen with intent to gather others’ stories - Replace interfering direct questions with just six questions - Mini-reflect to speed up the listening process without getting lost - Affirm to create alignment, break down walls, and solve problem In business, listening is good for the bottom line. It creates trust between coworkers so they can solve problems better, get things done, manage conflict, stay engaged, and empower one another. In personal relationships, listening is an act of love that communicates to people they are important to you. Isn’t it time you started listening better? Let Christine show you how. _____________________________

Resources

Book: What Is It Costing You Not To Listen: The Power of Understanding to Connect, Influence, Solve & Sell https://www.amazon.com/What-Costing-You-Listen-Understanding/dp/163618149X

_____________________________

For more podcast stories from Audio Signals: https://www.itspmagazine.com/audio-signals

Watch the video version on-demand on YouTube: https://www.youtube.com/playlist?list=PLnYu0psdcllS0aVY7qlwHxX3uiN7tqqsy

Are you interested in sponsoring an ITSPmagazine Channel? 👉 https://www.itspmagazine.com/sponsor-the-itspmagazine-podcast-network