Kent Rhodes: The Family Business Consulting Group
Culture is how we do things around here. The three Levels of Culture from Edgar Schein
• Artifacts
• Espoused values
• Underlying assumptions
Culture is difficult to identify when you are inside of it. Organizations confuse climate and culture:
• Climate comes from the outside and tends to be more temporary
• Culture is what is happening internally and more difficult to change
Resources
• Books
Organizational Culture and Leadership • * by Edgar Schein
Diagnosing and Changing Organizational Culture • * by Kim Cameron and Robert Quinn
•
• Articles
The Trader Joe’s Experience • by Mark Mallinger and Gerry Rossy
Recognizing Organizational Culture in Managing Change • by Mark Mallinger, Don Goodwin, and Tetsuya O’Hara
The Competitive Advantage of Culture in a Family Business • by Kelly LeCouvie and Kent Rhodes
•
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