Ep 596: Expectations and Experience

It is almost four years since the first pandemic lockdowns, and even now, it doesn't seem long enough to get a proper perspective on how much the pandemic has changed things. It is already pretty clear that expectations of and attitudes to work have shifted considerably, with significant implications for recruiting and retention.

My Guest this week is Annette Andrews, Founder & Director of Acaria Coaching and a former Chief People Officer. Annette works with large organizations to help them adjust their people practices and policies to align with the post-pandemic perspectives of their employees and future employees. She has some valuable insights on what employers need to do to attract and retain the talent they need.

In the interview, we discuss:

The current challenges for employers and why these are different from what we've seen in the past.

Benefits, culture and wellbeing

Showcasing the employee experience

Implications for retention

The human impact of a deteriorating candidate experience

Five generations in the workforce

Dealing with systemic ageism

Talent mobility across industries and disciplines

Changing the structure of the people function.

How technology will shape the future

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