Empathy and emotions are at the center of how we connect and communicate as humans—in fact, 93 percent of how we communicate is accomplished through non-verbal means. Emotion AI (a subset of AI that measures, understands, simulates and reacts to human emotions) pioneer Rana el Kaliouby is on a mission to bring more emotional intelligence to the digital world. In this episode, Kevin talks with Rana about her upbringing and how she got into tech, her experience and challenges co-founding Affectiva and as Deputy CEO of Smart Eye, and the importance of infusing IQ and EQ into technology. Rana el Kaliouby | Smart Eye Kevin Scott Behind the Tech with Kevin Scott Discover and listen to other Microsoft podcasts.