Lyt når som helst, hvor som helst

Nyd den ubegrænsede adgang til tusindvis af spændende e- og lydbøger - helt gratis

  • Lyt og læs så meget du har lyst til
  • Opdag et kæmpe bibliotek fyldt med fortællinger
  • Eksklusive titler + Mofibo Originals
  • Opsig når som helst
Start tilbuddet
DK - Details page - Device banner - 894x1036

Implementing Microsoft Dynamics 365 Customer Engagement: Configure, customize, and extend Dynamics 365 CE in order to create effective CRM solutions

Sprog
Engelsk
Format
Kategori

Fakta

Gain hands-on experience working with the architecture, implementation, deployment, and data migration of Dynamics 365 Customer Engagement

Key Features

• Explore different tools to evaluate, implement, and proactively maintain Dynamics 365 for CE

• Integrate Dynamics 365 CE with applications such as Power BI, PowerApps, and Microsoft Power Automate

• Design application architecture, explore deployment choices, and perform data migration

Book Description

Microsoft Dynamics 365 for Customer Engagement (CE) is one of the leading customer relationship management (CRM) solutions that help companies to effectively communicate with their customers and allows them to transform their marketing strategies. Complete with detailed explanations of the essential concepts and practical examples, this book will guide you through the entire life cycle of implementing Dynamics 365 CE for your organization or clients, and will help you avoid common pitfalls while increasing efficiency at every stage of the project.

Starting with the foundational concepts, the book will gradually introduce you to Microsoft Dynamics 365 features, plans, and products. You'll learn various implementation strategies and requirement gathering techniques, and then design the application architecture by converting your requirements into technical and functional designs. As you advance, you'll learn how to configure your CRM system to meet your organizational needs, customize Dynamics 365 CE, and extend its capabilities by writing client-side and server-side code. Finally, you'll integrate Dynamics 365 CE with other applications and explore its business intelligence capabilities.

By the end of this Microsoft Dynamics 365 book, you'll have gained an in-depth understanding of all the key components necessary for successful Dynamics 365 CE implementation.

What you will learn

• Explore the new features of Microsoft Dynamics 365 CE

• Understand various project management methodologies, such as Agile, Waterfall, and DevOps

• Customize Dynamics 365 CE to meet your business requirements

• Integrate Dynamics 365 with other applications, such as PowerApps, Power Automate, and Power BI

• Convert client requirements into functional designs

• Extend Dynamics 365 functionality using web resources, custom logic, and client-side and server-side code

• Discover different techniques for writing and executing test cases

• Understand various data migration options to import data from legacy systems

Who this book is for

This book is for consultants, project managers, administrators, and solution architects who want to set up Microsoft Dynamics 365 Customer Engagement in their business. Although not necessary, basic knowledge of Dynamics 365 will help you get the most out of this book.

© 2020 Packt Publishing (E-bog): 9781838550882

Release date

E-bog: 6. marts 2020

Andre kan også lide...

  1. Microsoft Teams For Dummies Rosemarie Withee
  2. The New Normal in IT: How the Global Pandemic Changed Information Technology Forever Gregory S. Smith
  3. Artificial Intelligence For Dummies Luca Massaron
  4. Computational Thinking Peter J. Denning
  5. Noise Daniel Kahneman
  6. Business Intelligence For Dummies Swain Scheps
  7. Ultimate Microsoft Dynamics 365 CRM for Enterprises Vidit Gholam
  8. How Music Works John Powell
  9. Summary of Richard Dawkins's The Greatest Show on Earth IRB Media
  10. Product Management for Dummies Brian Lawley
  11. Quitting Smoking & Vaping For Dummies: 2nd Edition Laura L. Smith, PhD
  12. Coders: Who They Are, What They Think and How They Are Changing Our World Clive Thompson
  13. Everybody Lies: Big Data, New Data, and What the Internet Can Tell Us About Who We Really Are Seth Stephens-Davidowitz
  14. Hyperfocus: How to Work Less and Achieve More Chris Bailey
  15. Cloud Computing's Next Horizon: Redefining Business Operations: A Comprehensive Guide to Cloud Solutions John Anderson
  16. Influence, New and Expanded: The Psychology of Persuasion Robert B. Cialdini
  17. Cracking the CRM Code (English): How to Prevent Failures in Buying, Implementing and Using CRM Limesh Parekh
  18. A Beautiful Constraint: How To Transform Your Limitations Into Advantages, and Why It's Everyone's Business Adam Morgan
  19. Blue Ocean Strategy W. Chan Kim
  20. Sapiens: A Brief History of Humankind Yuval Noah Harari
  21. HBR's 10 Must Reads on Organizational Resilience (with bonus article "Organizational Grit" by Thomas H. Lee and Angela L. Duckworth) Gary Hamel
  22. AI Valley: Microsoft, Google, and the Trillion-Dollar Race to Cash In on Artificial Intelligence Gary Rivlin
  23. Leadership Strategy and Tactics: Learn to Lead Like a Navy SEAL, from the Bestselling Author of 'Extreme Ownership' and 'The Dichotomy of Leadership' Jocko Willink
  24. Investing for Beginners: Steps to Financial Freedom Giovanni Rigters
  25. Soft Skills For Dummies Cindi Reiman
  26. Machine Learning: The New AI Ethem Alpaydi
  27. 500 Questions Scrum Master Certification Assessments with Answers & Explanations: Based on latest version of Scrum Guide™ – Nov, 2020 Jimmy Mathew
  28. Scrum Master Certification Preparation: Tips and Tactics for Passing Scrum Master Assessments Jimmy Mathew
  29. The 48 Laws of Power Robert Greene
  30. How To Win Friends And Influence People Dale Carnegie
  31. Project Change Management Introbooks Team
  32. Range: How Generalists Triumph in a Specialized World David Epstein
  33. Customer Experience For Dummies Roy Barnes
  34. Introduction to Growth Hacking Introbooks Team
  35. No Excuses!: The Power of Self-Discipline: The Power of Self-Discipline; 21 Ways to Achieve Lasting Happiness and Success Brian Tracy
  36. Why Motivating People Doesn't Work…and What Does, Second Edition: More Breakthroughs for Leading, Energizing, and Engaging Susan Fowler
  37. Creating a Business Plan For Dummies Veechi Curtis
  38. The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers Ben Horowitz
  39. The Simple Way to Learn Italian Eleonora Giusti
  40. Eat That Frog! Third Edition: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time Brian Tracy
  41. Why Has Nobody Told Me This Before? Julie Smith
  42. Get Smart: How to Think and Act Like the Most Successful and Highest-Paid People in Every Field Brian Tracy

Vælg dit abonnement

  • Over 600.000 titler

  • Download og nyd titler offline

  • Eksklusive titler + Mofibo Originals

  • Børnevenligt miljø (Kids Mode)

  • Det er nemt at opsige når som helst

Flex

For dig som vil prøve Mofibo.

89 kr. /måned
  • 1 konto

  • 20 timer/måned

  • Gem op til 100 ubrugte timer

  • Eksklusivt indhold hver uge

  • Fri lytning til podcasts

  • Ingen binding

Prøv gratis
Den mest populære

Premium

For dig som lytter og læser ofte.

129 kr. /måned
  • 1 konto

  • 100 timer/måned

  • Eksklusivt indhold hver uge

  • Fri lytning til podcasts

  • Ingen binding

Start tilbuddet

Unlimited

For dig som lytter og læser ubegrænset.

149 kr. /måned
  • 1 konto

  • Ubegrænset adgang

  • Eksklusivt indhold hver uge

  • Fri lytning til podcasts

  • Ingen binding

Start tilbuddet

Family

For dig som ønsker at dele historier med familien.

Fra 179 kr. /måned
  • 2-6 konti

  • 100 timer/måned pr. konto

  • Fri lytning til podcasts

  • Kun 39 kr. pr. ekstra konto

  • Ingen binding

2 konti

179 kr. /måned
Prøv gratis