Start tilbuddet

Lyt når som helst, hvor som helst

Nyd den ubegrænsede adgang til tusindvis af spændende e- og lydbøger - helt gratis

  • Lyt og læs så meget du har lyst til
  • Opdag et kæmpe bibliotek fyldt med fortællinger
  • Eksklusive titler + Mofibo Originals
  • Opsig når som helst
Start tilbuddet
DK - Details page - Device banner - 894x1036
Start tilbuddet

The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets

Start tilbuddet
1 Anmeldelser

4

Længde
7T 10M
Sprog
Engelsk
Format
Kategori

Fakta

The Heart of Hospitality is the essential guide to creating exceptional customer service and hospitality for guests of all generations, including millennials, boomers, and more. Created by leading customer service expert and Forbes.com contributor Micah Solomon, it features top hospitality industry professionals including Herve Humler (Ritz-Carlton), Danny Meyer (Union Square Hospitality Group), Tom Colicchio (Top Chef, Craft), Isadore Sharp (Four Seasons), Patrick O'Connell (The Inn at Little Washington), and many more. The result is a hospitality management and customer service resource like no other-essential for businesses inside and outside the hospitality industry.

As Ritz-Carlton Hotel Company President and COO Herve Humler says in his foreword to the book, "If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you'll find the secrets here."

© 2024 Tantor Media (Lydbog): 9798855554649

Release date

Lydbog: 30. juli 2024

Tags

    Andre kan også lide...

    1. Beyond Expectations: The Magic of Exceptional Hospitality: Discover Beyond Expectations: Top-Tier Audio Lessons for Hospitality Mastery! Colton Drayton
    2. Ultra High Net Worth Hospitality Adanna Insights
    3. Lead with Hospitality: Be Human. Emotionally Connect. Serve Selflessly. Taylor Scott
    4. Good to Great Jim Collins
    5. Your Guide to Owning & Operating a Hospitality Property - Successfully - 2023: For Hotes, Resorts, Inns, Bed & Breakfasts, Vacation Rentals Gerry MacPherson
    6. Setting the Table Danny Meyer
    7. Summary: Unreasonable Hospitality: The Remarkable Power of Giving People More than They Expect by Will Guidara: Key Takeaways, Summary & Analysis Included Brooks Bryant
    8. The Restaurant Manager's Handbook: How to Set Up, Operate, and Manage a Financially Successful Food Service Operation 4th Edition Douglas Robert Brown
    9. Hotel, Resorts or Inns Strategies to Increase Your Bookings & Profit: Ways to Foster Loyalty in Guests Gerry MacPherson
    10. Setting Up A Hospitality Property Organizational Structure - 2023: Hotel, Resort, Inn, Bed & Breakfast, Vacation Rentals Gerry MacPherson
    11. Restaurant Business Introbooks Team
    12. Hyperfocus: How to Work Less and Achieve More Chris Bailey
    13. A Little History of Economics Niall Kishtainy
    14. The Achievement Habit: Stop Wishing, Start Doing, and Take Command of Your Life Bernard Roth
    15. The Intelligent Investor Rev Ed. Benjamin Graham
    16. Secrets of the Millionaire Mind: Mastering the Inner Game of Wealth T. Harv Eker
    17. Radical Candor: How to Get What You Want by Saying What You Mean Kim Scott
    18. Range: How Generalists Triumph in a Specialized World David Epstein
    19. Metabolical: The Lure and the Lies of Processed Food, Nutrition, and Modern Medicine Robert H. Lustig
    20. Everybody Lies: Big Data, New Data, and What the Internet Can Tell Us About Who We Really Are Seth Stephens-Davidowitz
    21. How Not To Die: Discover the foods scientifically proven to prevent and reverse disease Gene Stone
    22. The Everyday Hero Manifesto: Activate Your Positivity, Maximize Your Productivity, Serve The World Robin Sharma
    23. Turning the Flywheel: A Monograph to Accompany Good to Great Jim Collins
    24. Influence, New and Expanded: The Psychology of Persuasion Robert B. Cialdini
    25. Capital and Ideology Thomas Piketty
    26. Success Habits: Proven Principles for Greater Wealth, Health, and Happiness Napoleon Hill
    27. The Mountain is You: Transforming Self-Sabotage Into Self-Mastery Brianna Wiest
    28. Never Split the Difference: Negotiating As If Your Life Depended On It Chris Voss
    29. Making Sense: Conversations on Consciousness, Morality, and the Future of Humanity Sam Harris
    30. The E-Myth Revisited: Why Most Small Businesses Don't Work and Michael E. Gerber
    31. Don't Trust Your Gut: Using Data to Get What You Really Want in Life Seth Stephens-Davidowitz
    32. The Greatness Guide: 101 Lessons for Making What's Good at Work and in Life Even Better: 101 Lessons for Making What’s Good at Work and in Life Even Better Robin Sharma
    33. Yes is the Answer! What is the Question?: How Faith In People and a Culture Of Hospitality Built A Modern American Restaurant Company Cameron Mitchell
    34. Fight of the Century: Writers Reflect on 100 Years of Landmark ACLU Cases Michael Chabon
    35. Talk Like TED: The 9 Public Speaking Secrets of the World's Top Minds Carmine Gallo
    36. How to Attract Money Joseph Murphy
    37. The 48 Laws of Power Robert Greene
    38. The Wealth Money Can't Buy: The 8 Hidden Habits to Live Your Richest Life Robin Sharma
    39. How Not to Age: The Scientific Approach to Getting Healthier as You Get Older Michael Greger MD
    40. The Innovators: How a Group of Hackers, Geniuses, and Geeks Created the Digital Revolution Walter Isaacson
    41. Tao of Charlie Munger: A Compilation of Quotes from Berkshire Hathaway's Vice Chairman on Life, Business, and the Pursuit of Wealth With Commentary by David Clark David Clark
    42. Business Etiquette Nella Braddy Henney
    43. How to Do the Work: Recognize Your Patterns, Heal from Your Past, and Create Your Self Dr. Nicole LePera
    44. 13 Things Mentally Strong People Don't Do: Take Back Your Power, Embrace Change, Face Your Fears, and Train Your Brain for Happiness and Success Amy Morin
    45. Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle) Deepak Malhotra

    Vælg dit abonnement

    • Over 600.000 titler

    • Download og nyd titler offline

    • Eksklusive titler + Mofibo Originals

    • Børnevenligt miljø (Kids Mode)

    • Det er nemt at opsige når som helst

    Flex

    For dig som vil prøve Mofibo.

    89 kr. /måned

    • 1 konto

    • 20 timer/måned

    • Gem op til 100 ubrugte timer

    • Eksklusivt indhold hver uge

    • Fri lytning til podcasts

    • Ingen binding

    Prøv gratis
    Den mest populære

    Premium

    For dig som lytter og læser ofte.

    129 kr. /måned

    • 1 konto

    • 100 timer/måned

    • Eksklusivt indhold hver uge

    • Fri lytning til podcasts

    • Ingen binding

    Start tilbuddet

    Unlimited

    For dig som lytter og læser ubegrænset.

    149 kr. /måned

    • 1 konto

    • Ubegrænset adgang

    • Eksklusivt indhold hver uge

    • Fri lytning til podcasts

    • Ingen binding

    Start tilbuddet

    Family

    For dig som ønsker at dele historier med familien.

    Fra 179 kr. /måned

    • 2-6 konti

    • 100 timer/måned pr. konto

    • Fri lytning til podcasts

    • Kun 39 kr. pr. ekstra konto

    • Ingen binding

    2 konti

    179 kr. /måned
    Prøv gratis
    Læs mere
    Udforsk
    Brugbare links
    Sprog og region

    • Dansk

    • Danmark

    • App Store
    • Google Play
    Følg os