The Journal.The Wall Street Journal & Spotify Studios
AI's promise is real. But the challenge to realizing its value isn't technology—it's people. AI scientist, entrepreneur, and investor Rana el Kaliouby joins host Molly Wood to explore what can stall progress. The conversation explores how emotional intelligence, empathy, and communication are essential for human–AI teams to thrive. Rana makes the case that leaders must foster trust and readiness, rethink workflows, and keep humans at the center to unlock AI's full potential and ensure sustainable adoption. Show Notes • WorkLab • • Subscribe to the WorkLab newsletter •