Show notes: https://designbetterpodcast.com/p/nancy-douyon Nancy Douyon has a remarkable story that lead her into a career in technology. From her childhood in Haiti, to moving to Boston and taking part in an MIT program as a kid, to running away from home and then teaching as a teenager, and on to design roles at Google and Uber, Nancy’s unconventional path gives her a unique perspective on how to approach product design for an audience that includes everyone. We chat with Nancy about her initial reluctance to enter a technical field despite her talent, how she thinks about making sure research represents a diverse set of users, and understanding global perspectives in product design.

Takeaways:

Approach hiring by looking at someone’s story

Tips for making user research more representative

How to tackle ethical product design

Quick episode summary:

2:03 Roundtable discussion

35:39 Interview with Nancy Douyon