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How Bad is Airline Service, Really? And Other Customer Service Complaints
- Længde
- 29M
- Sprog
- Engelsk
- Format
- Kategori
Økonomi & Business
Youngme and Mihir welcome their colleague Ryan Buell to discuss whether airlines deserve their reputation for terrible customer service. They also share other customer service pet peeves, as well as their personal “Customer Experience Picks.”
For interested listeners:
Ryan Buell in HBR: The Parts of Customer Service That Should Never Be Automated
You can email Youngme, Mihir, and Felix with your comments and ideas for future episodes at: [email protected].
Release date
Lydbog: 31. oktober 2018
How Bad is Airline Service, Really? And Other Customer Service Complaints
- Længde
- 29M
- Sprog
- Engelsk
- Format
- Kategori
Økonomi & Business
Youngme and Mihir welcome their colleague Ryan Buell to discuss whether airlines deserve their reputation for terrible customer service. They also share other customer service pet peeves, as well as their personal “Customer Experience Picks.”
For interested listeners:
Ryan Buell in HBR: The Parts of Customer Service That Should Never Be Automated
You can email Youngme, Mihir, and Felix with your comments and ideas for future episodes at: [email protected].
Release date
Lydbog: 31. oktober 2018
Dansk
Danmark
