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EXTENDED SUMMARY
NEVER SPLIT THE DIFFERENCE
BASED ON THE BOOK BY CHRISTOPHER VOSS AND TAHL RAZ
SUMMARY WRITTEN BY: QUICK READING LIBRARY
CONTENT
The New Rules of Negotiation
Be a Mirror
Don’t Feel Their Pain, Label It
Beware “Yes”—Master “No”
The Power of “That’s Right”
Bend Their Reality
Create the Illusion of Control
Guarantee Execution
Bargaining—The Ackerman Model
General Analysis
ABOUT THE ORIGINAL BOOK
“Never Split the Difference” by Christopher Voss explores negotiation tactics honed during his career as an FBI hostage negotiator. Voss delves into the psychology of human behavior, focusing on emotional intelligence rather than traditional logical strategies. The book introduces powerful techniques such as tactical empathy, mirroring, and calibrated questions, which help negotiators influence outcomes, build rapport, and understand their counterpart’s emotional state. These methods, applicable to both high-stakes situations and everyday life, challenge the conventional "win-win" approach, advocating for creative problem-solving and strategic, empathetic communication to achieve better results in any negotiation.
© 2024 Quick Reading Library (Lydbog): 9798347919581
Release date
Lydbog: 6. december 2024
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