E997: HubSpot CEO & Co-founder Brian Halligan shares insights on the origin of inbound marketing, how The Grateful Dead inspired HubSpot, importance of customer experience, managing employees in the Glassdoor Era & more

0:52 Jason intros Brian Halligan

1:35 Brian describes how his job has changed as HubSpot has scaled

3:33 Jason asks Brian about buying Jerry Garcia's guitar "Wolf"

4:42 Jason & Brian reminisce over Grateful Dead shows at Giants Stadium

6:36 How the Grateful Dead pioneered "Inbound Marketing" & inspired HubSpot

15:24 How Brian met his Co-founder Dharmesh Shah

17:04 The original idea behind HubSpot

19:18 Ray Ozzie's impact on HubSpot & Brian

25:34 Benefits of introversion

30:06 Succession planning in tech

33:24 Avoiding pot-holes as CEO

35:18 Importance of customer experience in 2019

38:45 Examples of creating a great end-to-end customer experience

49:43 How Brian keeps himself sharp & motivated

52:45 Managing employees from different generations in the "Glassdoor Era"

Release date

Lydbog: 5. november 2019