Raza Habib is on the front lines of LLM implementation as CEO of Humanloop, a Y Combinator backed startup that helps companies of all kinds, small and large bridge the gap from API access to successful LLM deployment. Nathan sat down with Raza to hear what he has learned in the process of helping so many companies on their LLM implementation journeys – and he did not disappoint – as you'll hear, he shared a bunch of concrete examples of customer use cases, practical challenges that people face, and the strategies they use to overcome them.

RECOMMENDED PODCAST: The HR industry is at a crossroads. What will it take to construct the next generation of incredible businesses – and where can people leaders have the most business impact? Hosts Nolan Church and Kelli Dragovich have been through it all, the highs and the lows – IPOs, layoffs, executive turnover, board meetings, culture changes, and more. With a lineup of industry vets and experts, Nolan and Kelli break down the nitty-gritty details, trade offs, and dynamics of constructing high performing companies. Through unfiltered conversations that can only happen between seasoned practitioners, Kelli and Nolan dive deep into the kind of leadership-level strategy that often happens behind closed doors. Check out the first episode with the architect of Netflix’s culture deck Patty McCord. https://link.chtbl.com/hrheretics

TIMESTAMPS: (00:00) Preview of episode (07:00) Humanloop’s mission and surprising customer base (12:10) Why a language model is so advantageous (15:00) Customization and understanding model performance (18:14) Sponsor: Omneky (18:35) Users graduating from playground experimentation to develop robust implementations (23:25) Raza’s two mental models for using AI (27:50) How customers are actually integrating API (31:50) Challenge of evaluation and feedback (43:33) Prediction: more fine tuning in the immediate future (47:00) RLHF myth-busting (57:12) Robust agents need feedback loops (1:02:27) AI productization challenges (01:07:32) Adopt or die moment for incumbents (01:11:19) Fast iteration cycles (1:15:45) Rapid fire questions for The Cognitive Revolution guests

TWITTER: @CogRev_Podcast @RazRazcle (Raza) @labenz (Nathan)

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More show notes and reading material released in our Substack: https://cognitiverevolution.substack.com/