Lyt når som helst, hvor som helst

Nyd den ubegrænsede adgang til tusindvis af spændende e- og lydbøger - helt gratis

  • Lyt og læs så meget du har lyst til
  • Opdag et kæmpe bibliotek fyldt med fortællinger
  • Eksklusive titler + Mofibo Originals
  • Opsig når som helst
Start tilbuddet
DK - Details page - Device banner - 894x1036

Dealing with Difficult People

13 Bedømmelse

4

Serie

1 af 22

Varighed
1T 47M
Sprog
Engelsk
Format
Kategori

Økonomi & Business

Learn how to deal with difficult colleagues and clients.

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?

This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Books in this series are based on the work of experts including Daniel Goleman, Tony Schwartz, Nick Morgan, and Daniel Gilbert.

This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries.

© 2022 Ascent Audio (Lydbog): 9781663722188

Udgivelsesdato

Lydbog: 30. august 2022

Andre kan også lide...

  1. Mastering Communication at Work, Second Edition: How to Lead, Manage, and Influence Ethan Becker
  2. The Long-Distance Teammate: Stay Engaged and Connected While Working Anywhere Kevin Eikenberry
  3. Energy + Motivation Harvard Business Review
  4. Get to the Point!: Sharpen Your Message and Make Your Words Matter Joel Schwartzberg
  5. Conversations Worth Having, Second Edition: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement Cheri Torres
  6. Process!: How Discipline and Consistency Will Set You and Your Business Free Lisa González
  7. The Introvert’s Edge to Networking: Work the Room. Leverage Social Media. Develop Powerful Connections Matthew Pollard
  8. Magic Words Jonah Berger
  9. Digital Body Language: How to Build Trust and Connection, No Matter the Distance Erica Dhawan
  10. 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct and Discipline Challenges: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges Paul Falcone
  11. The Power of Understanding People : The Key to Strengthening Relationships, Increasing Sales and Enhancing Organizational Performance: The Key to Strengthening Relationships, Increasing Sales, and Enhancing Organizational Performance Dave Mitchell
  12. HBR's 10 Must Reads on Making Smart Decisions Ram Charan
  13. Master Your Next Move: The Essential Companion to "The First 90 Days" Michael D. Watkins
  14. Pitch Perfect: How to Say It Right the First Time, Every Time Bill McGowan
  15. Four Seconds: All the Time You Need to Stop Counter-Productive Habits and Get the Results You Want Peter Bregman
  16. Finance Basics Harvard Business Review
  17. Hyper-Learning: How to Adapt to the Speed of Change Edward D. Hess
  18. The Confident Mind: A Battle-Tested Guide to Unshakable Performance Dr. Nate Zinsser
  19. Deep Purpose: The Heart and Soul of High-Performance Companies Ranjay Gulati
  20. The Eight Paradoxes of Great Leadership: Embracing the Conflicting Demands of Today's Workplace Tim Elmore
  21. Negotiate Without Fear: Strategies and Tools to Maximize Your Outcomes Victoria Medvec
  22. Being the Boss: The 3 Imperatives for Becoming a Great Leader Linda A. Hill
  23. Becoming a Manager: How New Managers Master the Challenges of Leadership Linda A. Hill
  24. The Five-Week Leadership Challenge: 35 Action Steps to Become the Leader You Were Meant to Be Patrick R. Leddin
  25. Peter Drucker's Five Most Important Questions: Enduring Wisdom for Today's Leaders Frances Hesselbein
  26. Artificial Intelligence: The Insights You Need from Harvard Business Review Andrew McAfee
  27. It's Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager Your Employees Need Bruce Tulgan
  28. Remote, Inc.: How To Thrive at Work... Wherever You Are: How to Thrive at Work . . . Wherever You Are Robert C. Pozen
  29. Just Work: How to Confront Bias, Prejudice and Bullying to Build a Culture of Inclusivity Kim Scott
  30. Trust & Inspire Stephen M. R. Covey
  31. The Psychological Safety Playbook: Lead More Powerfully by Being Human Karolin Helbig
  32. Unstuck: Reframe your thinking to free yourself from the patterns and people that hold you back Lia Garvin
  33. Next Job, Best Job: A Headhunter's 11 Strategies To Get Hired Now Rob Barnett
  34. Design Thinking For Dummies Christian Muller-Roterberg
  35. Design for How People Think: Using Brain Science to Build Better Products John Whalen, Ph.D.
  36. People Strategy: How to Invest in People and Make Culture Your Competitive Advantage Jack Altman
  37. Project Management All-in-One For Dummies Stanley E. Portny, PMP, et al
  38. Next-Level Negotiating Harvard Business Review

Vælg dit abonnement

  • Over 600.000 titler

  • Download og nyd titler offline

  • Eksklusive titler + Mofibo Originals

  • Børnevenligt miljø (Kids Mode)

  • Det er nemt at opsige når som helst

Flex

For dig som vil prøve Mofibo.

89 kr. /måned
  • 1 konto

  • 20 timer/måned

  • Gem op til 100 ubrugte timer

  • Eksklusivt indhold hver uge

  • Fri lytning til podcasts

  • Ingen binding

Prøv gratis
Den mest populære

Premium

For dig som lytter og læser ofte.

129 kr. /måned
  • 1 konto

  • 100 timer/måned

  • Eksklusivt indhold hver uge

  • Fri lytning til podcasts

  • Ingen binding

Start tilbuddet

Unlimited

For dig som lytter og læser ubegrænset.

149 kr. /måned
  • 1 konto

  • Ubegrænset adgang

  • Eksklusivt indhold hver uge

  • Fri lytning til podcasts

  • Ingen binding

Start tilbuddet

Family

For dig som ønsker at dele historier med familien.

Fra 179 kr. /måned
  • 2-6 konti

  • 100 timer/måned pr. konto

  • Fri lytning til podcasts

  • Kun 39 kr. pr. ekstra konto

  • Ingen binding

2 konti

179 kr. /måned
Start tilbuddet