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Join Malcolm Gladwell, author and host of Revisionist History, for Smart Talks with IBM as he speaks with visionaries who are creatively applying technology in business to drive change and transform their industries.

This season, Smart Talks with IBM is hitting the road. We’re stepping outside the studio to explore how IBM clients are using artificial intelligence to transform the way they do business. It’s a fresh look behind the curtain of technology, where big ideas meet cutting-edge solutions.

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Smart Talks with IBM

To deploy responsible AI and build trust with customers, businesses need to prioritize AI governance. In this episode of Smart Talks with IBM, Malcolm Gladwell and Laurie Santos discuss AI accountability with Christina Montgomery, Chief Privacy and Trust Officer at IBM. They chat about AI regulation, what compliance means in the AI age, and why transparent AI governance is good for business.
 
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Responsible AI: Why Businesses Need Reliable AI Governance

In this episode of Smart Talks with IBM, Malcolm Gladwell speaks with Ric Lewis, IBM’s Senior Vice President of Infrastructure. They discuss how hardware capability has enabled the matrix math required to run large language models. Furthermore, they delve into some creative examples of how to put AI to work: from your bank to your local coffee shop. Ric underscores the importance of infrastructure in unlocking the potential of AI, helping businesses harness their data to drive transformative outcomes. 
 
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How Infrastructure is Powering the Age of AI

Smart Talks with IBM returns Tuesday, May 20th, and this season, we’re really shaking things up. Host Malcolm Gladwell will visit various companies to tell stories of how IBM clients are using artificial intelligence and data to transform the way they do business.
 
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New Season of Smart Talks with IBM Coming Soon

Malcolm Gladwell visits Kennesaw State University to learn about Jiwoo, an AI Assistant that helps future teachers practice responsive teaching by simulating classroom interactions with students. Discover AI’s impact on teaching methods to prepare teachers for the classroom.
 
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How AI Assistants Can Transform Education

The world's most challenging problems need smarter solutions. Join host Malcolm Gladwell as he interviews industry leaders and innovators to discover how IBM and its partners collaborate on projects that are designed to approach global issues in unconventional ways. 

 
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Welcome to Smart Talks with IBM and Malcolm Gladwell

With hybrid cloud and AI, businesses today can challenge the limits of how they put their data to work across the organization. In this episode of Smart Talks, Malcolm talks to Rob Thomas, SVP Cloud and Data Platform at IBM about what’s possible, and the steps businesses can take to access more of their data to help them make more informed decisions.

 
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Using AI to Rethink the Way Work Gets Done

Today, women represent approximately 22% of the AI workforce. But IBM is out to change that by increasing diversity not just in hiring but through programs such as Women Leaders in AI that celebrate diversity in the field. In this episode of Smart Talks, Malcolm Gladwell talks to IBM’s new SVP & CMO, Carla Piñeyro Sublett, and Chimka Munkhbayar, co-founder of Agrolly, about their challenges, achievements, and the steps they’re taking to create a more inclusive tech world.

 
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Reshaping the Future with Women in AI

In a time that’s been challenging for everyone, perhaps no other industry has been hit harder than healthcare. Anthem, one of America’s leading health benefits companies, needed to be ready to answer member questions at a moment’s notice. In this episode of Smart Talks, Malcolm talks to Anil Bhatt, Senior Vice President and CTO of Anthem, and Glenn Finch, Managing Partner of Global Business Services at IBM, about how AI is helping people interact with healthcare in a whole new way.

 
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Can AI be empathetic? Reinventing client experiences

Remote working has kept many businesses afloat over the last year, but has it kept employees productive, enthusiastic, and inspired? In this special episode of Smart Talks, recorded at IBM’s Think Conference, Malcolm spars with his longtime friend Adam Grant, an organizational psychologist and professor at the Wharton School, about what we’ve learned through remote working and how businesses can approach a hybrid model. Can we, and should we, return to “normal”? 

 
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Couch vs. cubicle: is the future of work hybrid?

In this episode of Smart Talks, Malcolm talks to Jim Whitehurst, senior advisor at IBM and an expert in open-source software and innovation. During their conversation, Jim reveals how embracing moments that initially feel like chaos can ultimately lead to more open organizations and broader access to new ideas.

 
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Can AI be empathetic? Reinventing client experiences

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