Talking from 9 to 5: How Women's and Men's Conversational Styles Affect Who Gets Heard, Who Gets Credit, and What Gets Done at WorkDeborah Tannen4.2
Communication Matters II: That's Not What I Meant!: The Sociolinguistics of Everyday ConversationDeborah Tannen3
HBR's 10 Must Reads on Communication (with featured article "The Necessary Art of Persuasion," by Jay A. Conger)Nick Morgan5
HBR's 10 Must Reads on Women and Leadership (with bonus article "Sheryl Sandberg: The HBR Interview")Sylvia Ann Hewlett