Richie Miller

If you want to discover how to PASS THE ITIL4 EXAM for first attempt, this book is for you! 

 

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In this book you will discover:

Introduction to ITIL 4 Foundation4 Dimensions of Service Management in ITILITIL 4 Service Value SystemThe elements of ITIL 4General Management practicesService Management practicesTechnical Management practicesChange ManagementIncident ManagementProblem ManagementITIL 4 Foundation Guiding PrinciplesITIL 4 Foundation Continual Improvement as a PracticeITIL 4 Foundation Information Security Relationship and Supplier ManagementITIL 4 Foundation IT Asset Monitoring & Event and Release ManagementITIL 4 Foundation Service Configuration and Deployment ManagementITIL VS IT Service ManagementChange Management Process in 5 StepsProject Management vs. Service ManagementService Operations Management and ITSMIT Operations FunctionsInterfaces within ITSMThe Value of ITSMMaintenance of IT ServicesSupplier Management ObjectivesCOBIT VS ITILIncident Management VS Problem ManagementContinual Improvement ModelBenefits of Having an ITIL CertificationHow to Prepare for ITIL 4 Foundation Exam Online50 of the most common asked ITIL 4 Foundation Exam Questions
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