Name: Unlimited
Brand: Storytel
SKU: 7777
Availability: InStock

Alessio Ruiz

This course is tailored for customer service representatives, technical support agents, and sales professionals who assist Spanish-speaking clients via phone, email, or chat. It focuses on the language required for professional and polite communication in support roles. The material includes phrases for greeting customers, processing orders and returns, handling billing inquiries, and explaining warranty and service policies. It provides specific dialogue training for de-escalating complaints, troubleshooting technical issues, and guiding customers through step-by-step solutions. Key use cases involve managing product returns, resolving billing disputes, providing remote technical support, scheduling service appointments, and explaining company policies clearly. The goal is to equip support staff with the language tools needed to resolve issues efficiently, maintain professionalism under pressure, and ensure positive customer interactions.

Mariana Hernandez

Mali Gomez

Historical Audiobooks

Spanish for Customer Service Representatives: Polite, Professional Language for Everyday Customer Support in Spanish

Log ind med...

Log ind

Opret dig med...

Opret en konto

Indtast din kode

Storytel

Med Unlimited får du ubegrænset lytning og læsning hver måned, med adgang til et stort katalog af lydbøger og e-bøger.

Unlimited