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The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg - Todd Duncan,Deb Duncan

The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg

The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg

0.0 0 5 Forfatter: Todd Duncan,Deb Duncan Oplæser: Christopher Grove, Janet Metzger
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Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the audiobook transcend industry or career level and encourages everyone to contribute. You must go above and beyond in order to get ahead.
Sprog: Engelsk Kategori: Økonomi & Business Oversætter:

Mere info om lydbogen:

Forlag: Gildan Media
Udgivet: 2019-04-01
Længde: 53M
ISBN: 9781469070599
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